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Aircall

Aircall is a cloud-based phone system for sales and support teams with deep CRM integrations. APIs for users, calls, numbers, contacts, tags, webhooks, and Aircall AI.

agent ready

Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.

Kin Score

API Evangelist profiles Aircall the way a machine reads it — 27 machine-readable artifacts across 16 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Aircall scores 43.5/100 (thin), with a separate agent-readiness read of 54/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 43.5/100 · thin
Contract Quality 15.5 / 25
Developer Ergonomics 2.2 / 20
Commercial Clarity 7.4 / 20
Operational Transparency 3.4 / 13
Governance 6.3 / 12
Discoverability 8.8 / 10
Agent readiness — 54/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Aircall

Each block below is one kind of artifact we hold for Aircall. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 16

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Aircall Calls API

List, transfer, comment, tag and archive calls.

Aircall Users & Teams API

Create, retrieve, update and delete users and organize them into teams.

Aircall Numbers API

Configure phone numbers and SMS settings.

Aircall Contacts API

Manage customer contacts shared across the workspace.

Aircall Webhooks API

Register, list and manage event subscriptions.

Aircall Messaging API

Send and receive SMS/MMS and group messages.

Aircall Conversation Intelligence API

Access transcriptions, sentiment analysis, summaries and action items.

Aircall Dialer Campaign API

Create and manage outbound dialer campaigns.

Aircall Calls API

The Calls API from Aircall — 7 operation(s) for calls.

Aircall Contacts API

The Contacts API from Aircall — 2 operation(s) for contacts.

Aircall Conversation Intelligence API

The Conversation Intelligence API from Aircall — 2 operation(s) for conversation intelligence.

Aircall Numbers API

The Numbers API from Aircall — 2 operation(s) for numbers.

Aircall Tags API

The Tags API from Aircall — 2 operation(s) for tags.

Aircall Teams API

The Teams API from Aircall — 2 operation(s) for teams.

Aircall Users API

The Users API from Aircall — 2 operation(s) for users.

Aircall Webhooks API

The Webhooks API from Aircall — 2 operation(s) for webhooks.

Scroll within the panel for all 16 ·

Open Collections 1

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Aircall Public API

OPEN COLLECTION

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Aircall Plans Pricing

1 plans

PLANS

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Aircall Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Aircall Webhooks

AsyncAPI description of Aircall's outbound webhook surface. Aircall delivers event notifications by issuing HTTP POST requests with a JSON body to a subscriber `url` that is reg...

ASYNCAPI

Spectral Rules 1

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Aircall API Rules

7 rules · 1 errors · 6 warnings

SPECTRAL

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Aircall Authentication

http/oauth2 · 2 schemes

SECURITY

Aircall Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Aircall Trust Center

SOC 2, ISO 27001, PCI DSS, FedRAMP, GDPR

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Aircall Scopes

1 scope · authorizationCode

1 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Aircall Agentic Access

35 operations · 18 acting

35 operations · 18 acting

AGENTIC

Resources

Every other property we hold for Aircall — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 1

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/aircall · machine-readable index on apis.io