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ASAPP website screenshot

ASAPP

ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center interactions across voice and chat. Its flagship GenerativeAgent resolves customer issues autonomously while keeping a human in the loop (HILA), backed by AI productivity tools (AutoCompose agent suggestions, AI Summary, AI Transcribe), a Knowledge Base, Digital Agent Desk, and Insights. ASAPP exposes a REST API platform (api.asapp.com) covering Conversations, Messages, GenerativeAgent, AutoSummary, AutoCompose, AutoTranscribe, Knowledge Base, Metadata Ingestion, File Exporter, Partner Configuration, and a webhook-based Real-Time Event API, secured with API Id + API Secret credentials. Backed by Emergence Capital. Enriched from the provider's public developer docs.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles ASAPP the way a machine reads it — 35 machine-readable artifacts across 13 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — ASAPP scores 58.5/100 (strong), with a separate agent-readiness read of 30/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-09-10 · rubric v0.20.0
ASAPP Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from ASAPP's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/asapp/"
   title="ASAPP on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/asapp.svg"
       alt="ASAPP Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile ASAPP

Each block below is one kind of artifact we hold for ASAPP. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 14

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

ASAPP AutoCompose API

Improve agent productivity with AutoCompose API

ASAPP AutoSummary API

Endpoints for summarizing conversations and retrieving structured data

ASAPP AutoTranscribe API

Get streaming URL to transcribe audio

ASAPP AutoTranscribe Media Gateway API

Operations for controlling AutoTranscribe Media Gateway transcription and streaming

ASAPP Configuration API

Operations to manage ASAPP configurations

ASAPP Conversations API

Operations to send conversational inputs to ASAPP AI services

ASAPP Disengage API

end the connection of a call with GenAgent

ASAPP Engage API

establish the connection of a call with GenAgent

ASAPP File Exporter API

API to get client exports

ASAPP GenerativeAgent API

Operations to send messages and trigger GenerativeAgent to respond or query the current state

ASAPP Health Check API

Operations to ensure that ASAPP APIs are up and running.

ASAPP Knowledge Base API

The Knowledge Base API from ASAPP — 3 operation(s) for knowledge base.

ASAPP Metadata API

API to submit entity's attributes to ASAPP

ASAPP Twilio Media Stream API

The Twilio Media Stream API from ASAPP — 1 operation(s) for twilio media stream.

Scroll within the panel for all 14 ·

Open Collections 15

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Scroll within the panel for all 15 ·

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

JSON Schema 1

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Asapp Messaging Feeds

0 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Asapp Authentication

apiKey · 2 schemes

SECURITY

Asapp Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Asapp Trust Center

SOC 2, PCI DSS, HIPAA, GDPR

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Asapp Agentic Access

137 operations · 93 acting · 2 human-in-the-loop

137 operations · 93 acting

AGENTIC

Resources

Every other property we hold for ASAPP — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Documentation 2

Reference material describing how the API behaves

Build 2

SDKs, sample code, and the tooling you integrate with

Operate 3

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 2

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/asapp · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of ASAPP, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.