AskNicely
AskNicely is a customer-experience (CX) platform for service businesses, built around Net Promoter Score, CSAT and 5-Star surveys delivered by email, SMS, web badge and in-app. It collects frontline feedback, routes it to managers and staff through leaderboards, coaching and case management, and syndicates positive responses to review sites through its Reputation/Review Manager. Founded in Auckland, New Zealand in 2014, AskNicely serves franchise, home-services, healthcare, fitness and professional-services operators. Its public REST API (`https://{domain}.asknice.ly/api/v1`) covers contact import, survey triggering, response and statistics retrieval, unsubscribe lists and GDPR erasure, authenticated with a single `X-apikey` header, and it ships a per-tenant remote MCP server for its Ask NiceAI assistant.
Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.
API Evangelist profiles AskNicely the way a machine reads it — 19 machine-readable artifacts across 6 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — AskNicely scores 63.1/100 (strong), with a separate agent-readiness read of 52/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-08-17 · rubric v0.11.0
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How we profile AskNicely
Each block below is one kind of artifact we hold for AskNicely. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 6
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
AskNicely MCP Server (Ask NiceAI)
AskNicely's remote Model Context Protocol server, exposing Ask NiceAI's tools — NPS summaries, survey responses, leaderboards and more — to external AI clients such as Claude. S...
AskNicely Contacts API
Import, look up, deactivate and privacy-delete contacts.
AskNicely In-App Surveys API
Server-to-server negotiation of an in-app survey slug.
AskNicely Responses API
Retrieve survey responses.
AskNicely Statistics API
NPS, sent and historical survey statistics.
AskNicely Surveys API
Trigger NPS/CSAT/5-Star surveys to contacts.
Open Collections 6
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
API Collection
OPEN COLLECTIONAskNicely Contacts API
OPEN COLLECTIONAskNicely In-App Survey In-App Surveys API
OPEN COLLECTIONAskNicely Responses API
OPEN COLLECTIONAskNicely Statistics API
OPEN COLLECTIONAskNicely Surveys API
OPEN COLLECTIONMCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
asknicely-mcp.yml
MCP SERVERRate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Asknicely Rate Limits
RATE LIMITSEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Asknicely Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Asknicely Trust Center
SOC 2, ISO 27001, PCI DSS, GDPR, CSA STAR (CAIQ), New Zealand Privacy Act
SECURITYScopes 1
OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.
OAuth scopes governing access to this provider's APIs.
Resources
Every other property we hold for AskNicely — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 3
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 3
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 7
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 7 ·
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 5
Authentication, authorization, and security posture
Operate 5
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 1
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/asknicely · machine-readable index on apis.io
This is an independent, third-party profile of AskNicely, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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