Authenticx
Authenticx is a healthcare conversation intelligence platform that ingests contact-center interactions — call audio, chat transcripts, and email — and applies speech analytics and machine-learning classifiers to surface patient and member experience signals, quality-assurance scoring, and pharmacovigilance / adverse-event detection. Its AcxAPI is a REST API described by a live OpenAPI 3.0.1 definition covering conversation insights, transcriptions, model results, evaluations, metadata, workflows, audio and text media upload, agent, hierarchy and role administration, and SCIM 2.0 user provisioning. Interaction ingestion also runs through out-of-the-box connectors for Genesys Cloud, Amazon Connect, NICE CXone, Five9, Vonage Contact Center and Talkdesk, plus Salesforce/MuleSoft conversation enrichment and SFTP batch delivery. Authentication is OAuth 2.0 client credentials against an OpenID Connect provider, with separate production and experimental (staging) hosts.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Authenticx the way a machine reads it — 46 machine-readable artifacts across 18 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Authenticx scores 52.2/100 (developing), with a separate agent-readiness read of 53/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-08-17 · rubric v0.11.0
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How we profile Authenticx
Each block below is one kind of artifact we hold for Authenticx. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 18
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Authenticx Agent API
The Agent API from Authenticx — 3 operation(s) for agent.
Authenticx Conversations API
The Conversations API from Authenticx — 4 operation(s) for conversations.
Authenticx Evaluations API
The Evaluations API from Authenticx — 2 operation(s) for evaluations.
Authenticx Hierarchy API
The Hierarchy API from Authenticx — 3 operation(s) for hierarchy.
Authenticx Interactions API
The Interactions API from Authenticx — 2 operation(s) for interactions.
Authenticx Media API
The Media API from Authenticx — 1 operation(s) for media.
Authenticx Metadata API
The Metadata API from Authenticx — 2 operation(s) for metadata.
Authenticx Model Results API
The ModelResults API from Authenticx — 2 operation(s) for modelresults.
Authenticx Receipts API
The Receipts API from Authenticx — 1 operation(s) for receipts.
Authenticx Roles API
The Roles API from Authenticx — 1 operation(s) for roles.
Authenticx (Scim) ResourceTypes API
The (Scim) ResourceTypes API from Authenticx — 2 operation(s) for (scim) resourcetypes.
Authenticx (Scim) Schemas API
The (Scim) Schemas API from Authenticx — 2 operation(s) for (scim) schemas.
Authenticx (Scim) ServiceProviderConfig API
The (Scim) ServiceProviderConfig API from Authenticx — 1 operation(s) for (scim) serviceproviderconfig.
Authenticx (Scim) Users API
The (Scim) Users API from Authenticx — 2 operation(s) for (scim) users.
Authenticx Text Media API
The TextMedia API from Authenticx — 1 operation(s) for textmedia.
Authenticx User API
The User API from Authenticx — 3 operation(s) for user.
Authenticx User Hierarchy API
The UserHierarchy API from Authenticx — 2 operation(s) for userhierarchy.
Authenticx Workflows API
The Workflows API from Authenticx — 1 operation(s) for workflows.
Scroll within the panel for all 18 ·
Open Collections 19
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
API Collection
OPEN COLLECTIONAcxApi Production Agent API
OPEN COLLECTIONAcxApi Production Conversations API
OPEN COLLECTIONAcxApi Production Evaluations API
OPEN COLLECTIONAcxApi Production Hierarchy API
OPEN COLLECTIONAcxApi Production Interactions API
OPEN COLLECTIONAcxApi Production Media API
OPEN COLLECTIONAcxApi Production Metadata API
OPEN COLLECTIONAcxApi Production Model Results API
OPEN COLLECTIONAcxApi Production Receipts API
OPEN COLLECTIONAcxApi Production Roles API
OPEN COLLECTIONAcxApi Production (Scim) Schemas (Scim) Schemas API
OPEN COLLECTIONAcxApi Production (Scim) Users (Scim) Users API
OPEN COLLECTIONAcxApi Production Text Media API
OPEN COLLECTIONAcxApi Production User API
OPEN COLLECTIONAcxApi Production User Hierarchy API
OPEN COLLECTIONAcxApi Production Workflows API
OPEN COLLECTIONScroll within the panel for all 19 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
authenticx-mcp.yml
MCP SERVERPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Authenticx Rate Limits
RATE LIMITSEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Authenticx Emissions Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Scopes 1
OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for Authenticx — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 6
Pagination, idempotency, versioning, errors, and events
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 5
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 2
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/authenticx · machine-readable index on apis.io
This is an independent, third-party profile of Authenticx, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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