Birdeye
Birdeye is an AI-powered customer experience and reputation management platform for multi-location brands. Its REST API enables developers to manage online reviews across 200+ sites, send surveys, respond to messages, automate review requests, and track reputation metrics including ratings, sentiment trends, and NPS scores. Integrations cover listings, webchat, appointments, payments, social posting, and customer insights.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Birdeye the way a machine reads it — 212 machine-readable artifacts across 27 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Birdeye scores 51.3/100 (developing), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Birdeye
Each block below is one kind of artifact we hold for Birdeye. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 27
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Birdeye Aggregation API
Access your public data from 150+ review sites.
Birdeye Business API
Create and maintain your business on Birdeye.
Birdeye Business Media API
Add, delete and manage business media. Supported Media Size Photo: JPG or PNG. 720 x 720px. 10KB min. Video: 30 sec long. 720p or more upto 75MB. Note Uploaded media will be pus...
Birdeye Campaign API
Create a short link for review requests and set review sources in the template.
Birdeye Competitor AI API
Competitive intelligence, simplified by AI.
Birdeye Competitor API
Make competitive insights your unfair advantage.
Birdeye Contact API
Manage contacts across locations effortlessly with a robust Contact Management System.
Birdeye Contact V2 API
Easily manage contacts across multiple locations using enhanced Contact APIs, featuring built-in support for communication preference flags.
Birdeye Conversation API
Connect with customers across a range of digital channels from one unified inbox.
Birdeye Custom Fields API
Create, delete , update , associate and get custom fields easily.
Birdeye Employee API
The Employee API from Birdeye — 1 operation(s) for employee.
Birdeye FAQ API
To retrieve all Question and Answer (QnA) entries across locations using FAQ APIs, enabling smart support and knowledge features for businesses.
Birdeye GMB Products API
To manage products, locations, and business details through Listing GMB platform
Birdeye Google Q&A API
Note Applicable to be used only by paid listings clients, for their active locations, for the Google Q&A section, in the Google listing
Birdeye Google Services API
Note Applicable to be used only by paid listings clients, for their active locations, for the Google Services section, in the Google listing. No two services should have the sam...
Birdeye Insight AI API
Insight intelligence, simplified by AI.
Birdeye Integration API
Birdeye integrates with various software or tools you use.
Birdeye Listing API
Keep your business information accurate and consistent across 50+ websites.
Birdeye Report API
Various reporting data points across Birdeye modules like reviews, insights and competitors etc for all your data visualisation
Birdeye Reviews API
Consistently generate more reviews and higher ratings.
Birdeye Search AI API
Search AI provides a comprehensive view of your business performance across AI-powered search platforms, including data accuracy, sentiment analysis, citations, brand ranking, a...
Birdeye Social API
Create and track Social posting for all channels.
Birdeye Subscription API
Subscribe or Unsubscribe multiple webhooks with different URLs or Events for a subscription and deliver real-time notifications.
Birdeye Survey API
Engage each customer at the right time with NPS or CSAT surveys to improve your service.
Birdeye Ticketing API
Create standout customer support with ticketing across reviews, untagged, and survey responses.
Birdeye User API
Delete and manage user profiles and permissions easily.
Birdeye Webhook API
Configure multiple webhooks with different URLs for a subscription and deliver real-time notifications.
Scroll within the panel for all 27 ·
Pricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Birdeye Rate Limits
RATE LIMITSFinOps 1
Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.
Cost, billing, and metering signals for API financial operations.
Birdeye Finops
FINOPSSemantic Vocabularies 1
JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.
JSON-LD contexts and semantic vocabularies used across these APIs.
Birdeye Context
JSON-LDSpectral Rules 1
Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.
Birdeye API Rules
SPECTRALJSON Schema 20
Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.
Standalone JSON Schema definitions for this provider's data models.
Archived Get Reviews Request
JSON SCHEMAAssociate Request
JSON SCHEMACreate A Business Request
JSON SCHEMACreate Custom Card Request
JSON SCHEMACreate Or Update Contact Request
JSON SCHEMACreate Request
JSON SCHEMACreate Tags Request
JSON SCHEMACreate User Request
JSON SCHEMAGet Birdeye Impressions Request
JSON SCHEMAGet Reviews Request
JSON SCHEMAPost Request
JSON SCHEMAPost Review Reply Request
JSON SCHEMASearch Business Request
JSON SCHEMAUpdate Business Request
JSON SCHEMAUpdate Custom Card Request
JSON SCHEMAUpdate Hierarchy Request
JSON SCHEMAUpdate Public Profile Of Businesses Request
JSON SCHEMAUpdate Request
JSON SCHEMAUpdate User Request
JSON SCHEMAScroll within the panel for all 20 ·
Examples 157
Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.
Example request and response payloads for these APIs.
Add Aggregation Url
EXAMPLEAdd Media
EXAMPLEAdd Products On A Location
EXAMPLEAdd Ticket Comments
EXAMPLEArchived Get Reviews
EXAMPLEAssociate
EXAMPLECompetitive Ranking Report
EXAMPLEContact Us Request
EXAMPLEContact
EXAMPLECreate A Business
EXAMPLECreate Answer
EXAMPLECreate Custom Card
EXAMPLECreate Listing
EXAMPLECreate Or Update Contact
EXAMPLECreate Product Listing
EXAMPLECreate Question
EXAMPLECreate Service
EXAMPLECreate Subscription
EXAMPLECreate Survey
EXAMPLECreate Tags
EXAMPLECreate Ticket
EXAMPLECreate User
EXAMPLECreate Webhook Subscription
EXAMPLECreate
EXAMPLECustomer Activity Log
EXAMPLECustomer Checkin
EXAMPLECustomer Delete
EXAMPLECustomer Or Lead List
EXAMPLEDeactivate Listing
EXAMPLEDelete A Tag
EXAMPLEDelete A User
EXAMPLEDelete Aggregation Url
EXAMPLEDelete Answer
EXAMPLEDelete Business
EXAMPLEDelete Contact
EXAMPLEDelete Custom Card
EXAMPLEDelete Media
EXAMPLEDelete Product Listings
EXAMPLEDelete Public Social Post
EXAMPLEDelete Question
EXAMPLEDelete Services
EXAMPLEDelete
EXAMPLEEdit Published Social Post
EXAMPLEEdit Scheduled Social Post
EXAMPLEFetch Request Url
EXAMPLEFix Listing
EXAMPLEForgot Password
EXAMPLEGet Accuracy Report
EXAMPLEGet All Aggregation Source
EXAMPLEGet All Qna
EXAMPLEGet All Services
EXAMPLEGet All Surveys
EXAMPLEGet All Tags
EXAMPLEGet All Ticket Data
EXAMPLEGet Apple Action Links
EXAMPLEGet Apple Attributes
EXAMPLEGet Birdeye Impressions
EXAMPLEGet Business Competitors
EXAMPLEGet Business
EXAMPLEGet Category List
EXAMPLEGet Competitor Business
EXAMPLEGet Competitor Reviews
EXAMPLEGet Contact
EXAMPLEGet Custom Card Details
EXAMPLEGet Dashboard Data
EXAMPLEGet Details Of A User
EXAMPLEGet Details Of Employees
EXAMPLEGet Gmb Attributes
EXAMPLEGet Google Keywords Count
EXAMPLEGet Keyword Statistics
EXAMPLEGet List Product Listing
EXAMPLEGet Listing
EXAMPLEGet Location Mapping
EXAMPLEGet Location Status Report
EXAMPLEGet Media
EXAMPLEGet More Hours Type
EXAMPLEGet Opt Out Contact Data
EXAMPLEGet Product Listing
EXAMPLEGet Review Conversion Report
EXAMPLEGet Reviews Summary
EXAMPLEGet Reviews
EXAMPLEGet Score
EXAMPLEGet Search Ai Available Runs
EXAMPLEGet Search Ai Businesses
EXAMPLEGet Search Ai Citations
EXAMPLEGet Search Ai Configuration
EXAMPLEGet Sentiment Report
EXAMPLEGet Survey
EXAMPLEGet Theme Statistics
EXAMPLEGet Timezone List
EXAMPLEGet
EXAMPLEList Conversations
EXAMPLEList Responses For A Survey
EXAMPLEListings Insights Datapoints
EXAMPLEListings Insights
EXAMPLENps By Location Report
EXAMPLENps Over Time Report
EXAMPLEPost A Survey Response
EXAMPLEPost Review Reply
EXAMPLEPost
EXAMPLERetrieve Competitor Reviews
EXAMPLERetrieve Contact
EXAMPLERetrieve Menu Details
EXAMPLERetrieve Opted Out Contacts
EXAMPLEReview By Source Report
EXAMPLEReview Count Rating
EXAMPLESchedule Social Post
EXAMPLESearch Business
EXAMPLESet Defaullt Review Sources
EXAMPLETrack Social Post
EXAMPLEUnsubscribe Subscription
EXAMPLEUpdate Answer
EXAMPLEUpdate Business
EXAMPLEUpdate Custom Card
EXAMPLEUpdate Hierarchy
EXAMPLEUpdate Listing
EXAMPLEUpdate Location Mapping
EXAMPLEUpdate Media
EXAMPLEUpdate Product Listing
EXAMPLEUpdate Question
EXAMPLEUpdate Service
EXAMPLEUpdate Survey Settings
EXAMPLEUpdate The Status
EXAMPLEUpdate Ticket
EXAMPLEUpdate User
EXAMPLEUpdate
EXAMPLEUpsert Contact
EXAMPLEUsage Report
EXAMPLEVisitor Report
EXAMPLEScroll within the panel for all 157 ·
Security Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for Birdeye — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Documentation 1
Reference material describing how the API behaves
Agent Surfaces 1
MCP servers, agent skills, and machine-readable catalogs
Access & Security 2
Authentication, authorization, and security posture
Operate 2
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
Other 1
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/birdeye · machine-readable index on apis.io