Cisco Support APIs
The Cisco Support APIs are the machine-readable side of Cisco's TAC and lifecycle operations: EoX for end-of-life milestones, Serial Number to Information for entitlement and coverage, Product Information, Software Suggestion, Bug, Case, Automated Software Distribution, and Service Order Return. They are the APIs that let an enterprise reconcile its Cisco estate against support status programmatically, and are documented on Cisco DevNet behind a Smart Net Total Care or partner entitlement.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles Cisco Support APIs the way a machine reads it — 14 machine-readable artifacts across 8 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Cisco Support APIs scores 33.9/100 (thin), with a separate agent-readiness read of 18/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-08-24 · rubric v0.12.1
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How we profile Cisco Support APIs
Each block below is one kind of artifact we hold for Cisco Support APIs. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 8
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Cisco EoX API
The EoX API returns Cisco end-of-life and end-of-support milestones for hardware and software, queried by product ID, serial number, software release string, or a date range acr...
Cisco Serial Number to Information API
The Serial Number to Information (SN2INFO) API translates Cisco device serial numbers and instance numbers into entitlement facts: coverage status, coverage summary with contrac...
Cisco Product Information API
The Product Information API returns Cisco product attributes for a set of serial numbers or product identifiers, including the MDF product-hierarchy identifiers that the Softwar...
Cisco Software Suggestion API
The Software Suggestion API returns the software release Cisco recommends for a product, chosen on stability, longevity and adoption rate, along with the available images and co...
Cisco Bug API
The Bug API exposes the Cisco defect database: lookup by bug ID, by base product ID with or without a software release, by product series or product name against affected or fix...
Cisco Case API
The Case API returns Cisco TAC support case information — a summary or full detail for specific case IDs, or an aggregate view of cases by contract ID or by up to ten Cisco.com ...
Cisco Automated Software Distribution API
The Automated Software Distribution API provides software release and image metadata for a device, MD5 checksums, and signed download URLs, and it electronically signs the K9 cr...
Cisco Service Order Return (RMA) API
The Service Order Return API returns Return Material Authorization (RMA) information — detail for a specific RMA number, or every RMA raised by a Cisco.com user within a date ra...
Scroll within the panel for all 8 ·
Pricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Cisco Support Apis Rate Limits
RATE LIMITSSecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Every other property we hold for Cisco Support APIs — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 2
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 5
Pagination, idempotency, versioning, errors, and events
Build 4
SDKs, sample code, and the tooling you integrate with
Access & Security 7
Authentication, authorization, and security posture
Scroll within the panel for all 7 ·
Operate 5
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Other 2
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/cisco-support-apis · machine-readable index on apis.io
This is an independent, third-party profile of Cisco Support APIs, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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