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Cisco Voice Portal website screenshot

Cisco Voice Portal

Cisco Voice Portal (CVP) is an enterprise-class Voice XML (VXML) browser and call control platform that enables self-service applications for voice, video, and multimodal interactions.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Cisco Voice Portal the way a machine reads it — 218 machine-readable artifacts across 24 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Cisco Voice Portal scores 62.6/100 (strong), with a separate agent-readiness read of 54/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.6/100 · strong
Contract Quality 18.4 / 25
Developer Ergonomics 9.1 / 20
Commercial Clarity 10.0 / 20
Operational Transparency 7.5 / 13
Governance 8.8 / 12
Discoverability 8.8 / 10
Agent readiness — 54/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Cisco Voice Portal

Each block below is one kind of artifact we hold for Cisco Voice Portal. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 24

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Cisco Voice Portal Call Events API

Event-driven interface for consuming real-time CVP call lifecycle events, system alerts, device status changes, and operational notifications via JMS messaging and syslog.

Cisco Voice Portal Application Configuration API

Configure VXML application runtime settings

Cisco Voice Portal Application Management API

Deploy and manage VXML and Call Studio applications

Cisco Voice Portal Call Detail Records API

Access and query call detail records

Cisco Voice Portal Call Management API

Manage and control active calls

Cisco Voice Portal Call Routing API

Call routing lookup and testing

Cisco Voice Portal Call Server Management API

Configure and manage CVP Call Servers

Cisco Voice Portal Deployment API

Deploy configuration to managed devices

Cisco Voice Portal Device Management API

Manage CVP devices (Call Servers, VXML Servers, Reporting Servers)

Cisco Voice Portal Dialed Number Patterns API

Manage call routing dialed number patterns

Cisco Voice Portal Grammar Management API

Manage speech recognition grammar files

Cisco Voice Portal Health API

Call Server health and connectivity status

Cisco Voice Portal Historical Reports API

Aggregated historical reporting data

Cisco Voice Portal Media Management API

Manage audio media files and prompts

Cisco Voice Portal Micro-Applications API

Manage built-in CVP micro-applications

Cisco Voice Portal Real-Time Statistics API

Current call processing statistics

Cisco Voice Portal Report Templates API

Execute pre-defined report templates

Cisco Voice Portal Server Status API

VXML Server status and monitoring

Cisco Voice Portal Session Monitoring API

Monitor active VXML call sessions

Cisco Voice Portal SIP Configuration API

Configure SIP server groups and settings

Cisco Voice Portal SIP Sessions API

Monitor SIP session details

Cisco Voice Portal System Configuration API

Global system settings and licensing

Cisco Voice Portal User Management API

Manage OAMP user accounts

Cisco Voice Portal VXML Server Management API

Configure and manage CVP VXML Servers

Scroll within the panel for all 24 ·

Open Collections 4

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Cisco Voice Portal Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Cisco Voice Portal Call Events API

The Cisco Unified Customer Voice Portal (CVP) generates real-time events during call processing that can be consumed for monitoring, analytics, and integration purposes. CVP pub...

ASYNCAPI

Semantic Vocabularies 4

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Cisco Voice Portal Administration Context

0 classes · 0 properties

JSON-LD

Cisco Voice Portal Call Control Context

0 classes · 0 properties

JSON-LD

Cisco Voice Portal Reporting Context

0 classes · 0 properties

JSON-LD

Cisco Voice Portal Vxml Services Context

0 classes · 0 properties

JSON-LD

Spectral Rules 3

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Cisco Voice Portal API Rules

6 rules · 5 warnings

SPECTRAL

Cisco Voice Portal API Rules

6 rules · 4 warnings

SPECTRAL

Cisco Voice Portal API Rules

17 rules · 8 errors · 7 warnings

SPECTRAL

JSON Schema 61

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Application

8 properties

JSON SCHEMA

CallServerConfig

4 properties

JSON SCHEMA

CallServer

7 properties

JSON SCHEMA

DeviceCreateRequest

5 properties

JSON SCHEMA

Device

8 properties

JSON SCHEMA

DeviceStatus

7 properties

JSON SCHEMA

DeviceUpdateRequest

3 properties

JSON SCHEMA

DialedNumberPatternCreate

5 properties

JSON SCHEMA

DialedNumberPattern

6 properties

JSON SCHEMA

Error

4 properties

JSON SCHEMA

LicenseInfo

6 properties

JSON SCHEMA

OperationStatus

6 properties

JSON SCHEMA

SipServerGroupCreate

4 properties

JSON SCHEMA

SipServerGroup

5 properties

JSON SCHEMA

SystemConfig

3 properties

JSON SCHEMA

UserCreate

4 properties

JSON SCHEMA

User

6 properties

JSON SCHEMA

VxmlServerConfig

5 properties

JSON SCHEMA

VxmlServer

7 properties

JSON SCHEMA

Cisco Voice Portal Application

16 properties

JSON SCHEMA

ActiveCallDetail

14 properties

JSON SCHEMA

ActiveCall

7 properties

JSON SCHEMA

CallOperationResult

5 properties

JSON SCHEMA

CallVariables

4 properties

JSON SCHEMA

CallVariablesUpdate

3 properties

JSON SCHEMA

ConnectivityStatus

2 properties

JSON SCHEMA

Error

4 properties

JSON SCHEMA

HealthStatus

10 properties

JSON SCHEMA

RoutingResult

6 properties

JSON SCHEMA

SipSessionDetail

14 properties

JSON SCHEMA

SipSession

8 properties

JSON SCHEMA

TransferRequest

4 properties

JSON SCHEMA

Cisco Voice Portal Call Detail Record

20 properties

JSON SCHEMA

Cisco Voice Portal Device

10 properties

JSON SCHEMA

ApplicationStatistics

3 properties

JSON SCHEMA

CallDetailRecord

17 properties

JSON SCHEMA

CallLeg

10 properties

JSON SCHEMA

CallSummaryStatistics

4 properties

JSON SCHEMA

CdrQueryResult

4 properties

JSON SCHEMA

Error

4 properties

JSON SCHEMA

RealtimeStatistics

6 properties

JSON SCHEMA

ReportExecutionRequest

3 properties

JSON SCHEMA

ReportResult

9 properties

JSON SCHEMA

ReportTemplate

5 properties

JSON SCHEMA

ServerStatistics

3 properties

JSON SCHEMA

ApplicationConfig

7 properties

JSON SCHEMA

ApplicationConfigUpdate

6 properties

JSON SCHEMA

CallFlowElement

6 properties

JSON SCHEMA

Error

4 properties

JSON SCHEMA

GrammarFile

6 properties

JSON SCHEMA

LogEntry

6 properties

JSON SCHEMA

MediaFile

6 properties

JSON SCHEMA

MicroAppConfig

3 properties

JSON SCHEMA

MicroApplication

4 properties

JSON SCHEMA

OperationResult

3 properties

JSON SCHEMA

VxmlApplicationDetail

12 properties

JSON SCHEMA

VxmlApplication

6 properties

JSON SCHEMA

VxmlServerStatus

11 properties

JSON SCHEMA

VxmlSessionDetail

11 properties

JSON SCHEMA

VxmlSession

8 properties

JSON SCHEMA

Scroll within the panel for all 61 ·

JSON Structure 57

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Scroll within the panel for all 57 ·

Examples 57

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Scroll within the panel for all 57 ·

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Cisco Voice Portal Authentication

apiKey/http · 2 schemes

SECURITY

Cisco Voice Portal Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Cisco Voice Portal Vulnerability Disclosure

security.txt · contact published

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Cisco Voice Portal Agentic Access

68 operations · 24 acting · 1 human-in-the-loop

68 operations · 24 acting

AGENTIC

Resources

Every other property we hold for Cisco Voice Portal — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 3

Portal, sign-up, and the first successful call

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 3

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 1

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/cisco-voice-portal · machine-readable index on apis.io