communicate-so
Communicate provides an AI-powered customer support platform that answers queries instantly in the brand’s voice across all channels. It transforms help center articles, tickets, and product documentation into a conversational agent, offering grounded answers, seamless handoff to human agents, and robust data privacy controls. Teams benefit from higher resolution rates, reduced deflection, and flexible pricing with a $1 activation and credit‑based usage.
Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.
API Evangelist profiles communicate-so the way a machine reads it — 32 machine-readable artifacts across 1 API, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — communicate-so scores 64.0/100 (strong), with a separate agent-readiness read of 56/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Why this profile is thin
the company serves an API surface but requires credentials before any description of it can be read
An API exists — we simply could not reach the contract without credentials or a sales conversation. This one is communicate-so's to change: publishing the reference and a machine-readable spec at a public URL, while keeping key issuance behind whatever gate they like, would let an integrator evaluate the API before committing to a call.
What we probed
https://communicate.so/openapi.json→ HTTPhttps://communicate.so/mcp→ HTTPhttps://developer.communicate.so/mcp→ HTTPhttps://app.communicate.so/mcp→ HTTP 401https://communicate.so/→ HTTP 200
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.
Kin Score
How this is scored →scored 2026-10-31 · rubric v0.25.0
Put this on your own site. The badge is drawn live from communicate-so's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.
<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/communicate-so/"
title="communicate-so on API Evangelist — API profile and Kin Score">
<img src="https://apis.io/badge/communicate-so.svg"
alt="communicate-so Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>[](https://providers.apievangelist.com/providers/communicate-so/)<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/communicate-so/"
title="communicate-so on API Evangelist — API profile and Kin Score">
<img src="https://apis.io/badge/communicate-so/card.svg"
alt="communicate-so Kin Score — API readiness rating by API Evangelist" width="340" height="120" loading="lazy">
</a>More shapes, themes and sizes → · Score as JSON · How badges work
How we profile communicate-so
Each block below is one kind of artifact we hold for communicate-so. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 14
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
communicate-so Account credentials API
The Account credentials API from communicate-so — 4 operation(s) for account credentials.
communicate-so Account preferences API
The Account preferences API from communicate-so — 1 operation(s) for account preferences.
communicate-so Agents API
The Agents API from communicate-so — 73 operation(s) for agents.
communicate-so Authentication API
The Authentication API from communicate-so — 1 operation(s) for authentication.
communicate-so Chat API
The Chat API from communicate-so — 1 operation(s) for chat.
communicate-so Discovery API
The Discovery API from communicate-so — 1 operation(s) for discovery.
communicate-so Grill API
The Grill API from communicate-so — 8 operation(s) for grill.
communicate-so Inbox API
The Inbox API from communicate-so — 16 operation(s) for inbox.
communicate-so Learnings API
The Learnings API from communicate-so — 3 operation(s) for learnings.
communicate-so Notifications API
The Notifications API from communicate-so — 9 operation(s) for notifications.
communicate-so Sources API
The Sources API from communicate-so — 11 operation(s) for sources.
communicate-so Teams API
The Teams API from communicate-so — 4 operation(s) for teams.
communicate-so Workspace members API
The Workspace members API from communicate-so — 6 operation(s) for workspace members.
communicate-so Workspaces API
The Workspaces API from communicate-so — 79 operation(s) for workspaces.
Scroll within the panel for all 14 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
Agent Skills 1
An agent skill packages the how-to for driving these APIs from an assistant — the prompts, the sequence, the guardrails — so the knowledge to use the API travels with it.
Packaged agent skills for driving this provider's APIs from an AI assistant.
bootstrap-account-credential
AGENT SKILLPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Communicate So Rate Limits
RATE LIMITSSemantic Vocabularies 1
JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.
JSON-LD contexts and semantic vocabularies used across these APIs.
Communicate So Context
JSON-LDSpectral Rules 1
Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.
communicate-so API Rules
SPECTRALJSON Schema 6
Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.
Standalone JSON Schema definitions for this provider's data models.
createAgentResponse
JSON SCHEMAduplicateAgentResponse
JSON SCHEMAfetchAgentLogoResponse
JSON SCHEMAlistWorkspaceAgentsResponse
JSON SCHEMAreadAgentResponse
JSON SCHEMAreadInboxConversationResponse
JSON SCHEMASecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Scopes 1
OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for communicate-so — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 8
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 8 ·
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 7
Authentication, authorization, and security posture
Scroll within the panel for all 7 ·
Operate 4
Status, limits, changes, and where to get help
Commercial 4
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 3
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/communicate-so · machine-readable index on apis.io
This is an independent, third-party profile of communicate-so, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
info@apievangelist.com
·
Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and
you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.