Decisiv
Decisiv is the Reston, Virginia company behind the commercial vehicle industry's Service Relationship Management (SRM) platform — a cloud service that connects fleets, asset owners, OEMs, dealers, independent service providers and component suppliers around a single service event. The platform orchestrates the whole repair lifecycle: asset registration and VIN-based identification, service requests, case creation, estimates and line items with VMRS coding, parts, labor and additional charges, technician time tasks, notes, attachments, approvals, sublet work between shops, and telematics-driven fault codes and diagnostic readings. Decisiv exposes this through the SRM Gateway APIs — four JSON:API-shaped OpenAPI 3.1 modules (Account Management, Asset Management, Service Management, Telematics) — plus the older Global Assets and Service Provider Swagger 2.0 APIs and the XML Platform API. Access is OAuth 2.0 and provisioned per account; documentation is public but credentials come through sales.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Decisiv the way a machine reads it — 84 machine-readable artifacts across 13 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Decisiv scores 52.1/100 (developing), with a separate agent-readiness read of 49/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.
Kin Score
How this is scored →scored 2026-10-03 · rubric v0.23.0
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How we profile Decisiv
Each block below is one kind of artifact we hold for Decisiv. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 70
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Decisiv Platform API
The original XML Platform API for service providers and dealer systems, covering the lifecycle of a service case — assets, cases, estimates and line items, parts, VMRS, notes, a...
Decisiv Account Roles API
The Account Roles API from Decisiv — 2 operation(s) for account roles.
Decisiv Account User Roles API
The Account User Roles API from Decisiv — 2 operation(s) for account user roles.
Decisiv Account Users API
The Account Users API from Decisiv — 2 operation(s) for account users.
Decisiv Accounts API
The Accounts API from Decisiv — 2 operation(s) for accounts.
Decisiv Assets API
The assets API from Decisiv — 7 operation(s) for assets.
Decisiv Case Actions API
The Case Actions API from Decisiv — 2 operation(s) for case actions.
Decisiv Case Attachments API
The Case Attachments API from Decisiv — 4 operation(s) for case attachments.
Decisiv Case Line Item Internal Labels API
The Case Line Item Internal Labels API from Decisiv — 1 operation(s) for case line item internal labels.
Decisiv Case Line Item Parts API
The Case Line Item Parts API from Decisiv — 2 operation(s) for case line item parts.
Decisiv Case Line Item Parts Relationships SalesPerson API
The Case Line Item Parts Relationships SalesPerson API from Decisiv — 1 operation(s) for case line item parts relationships salesperson.
Decisiv Case Line Items - Additional Charges API
The Case Line Items - Additional Charges API from Decisiv — 2 operation(s) for case line items - additional charges.
Decisiv Case Line Items - Additional Charges Categories API
The Case Line Items - Additional Charges Categories API from Decisiv — 2 operation(s) for case line items - additional charges categories.
Decisiv Case Line Items - Additional Charges - Relationships API
The Case Line Items - Additional Charges - Relationships API from Decisiv — 1 operation(s) for case line items - additional charges - relationships.
Decisiv Case Line Items API
The Case Line Items API from Decisiv — 2 operation(s) for case line items.
Decisiv Case Line Items Relationships Assignee API
The Case Line Items Relationships Assignee API from Decisiv — 1 operation(s) for case line items relationships assignee.
Decisiv Case Line Items Technician Stories API
The Case Line Items Technician Stories API from Decisiv — 2 operation(s) for case line items technician stories.
Decisiv Case Metadata API
The Case Metadata API from Decisiv — 2 operation(s) for case metadata.
Decisiv Case Notes API
The Case Notes API from Decisiv — 5 operation(s) for case notes.
Decisiv Case Participant Recipients API
The Case Participant Recipients API from Decisiv — 4 operation(s) for case participant recipients.
Decisiv Case Participants API
The Case Participants API from Decisiv — 4 operation(s) for case participants.
Decisiv Case Recipients API
The Case Recipients API from Decisiv — 2 operation(s) for case recipients.
Decisiv Case Relationships API
The Case Relationships API from Decisiv — 8 operation(s) for case relationships.
Decisiv Case Summaries API
The Case Summaries API from Decisiv — 1 operation(s) for case summaries.
Decisiv Cases API
The Cases API from Decisiv — 5 operation(s) for cases.
Decisiv Contacts API
The Contacts API from Decisiv — 4 operation(s) for contacts.
Decisiv Customer Assets API
The Customer Assets API from Decisiv — 4 operation(s) for customer assets.
Decisiv Customer Requests API
The Customer Requests API from Decisiv — 4 operation(s) for customer requests.
Decisiv Customers API
The Customers API from Decisiv — 4 operation(s) for customers.
Decisiv Deactivated Assets API
The Deactivated Assets API from Decisiv — 3 operation(s) for deactivated assets.
Decisiv Deactivated Depots API
The Deactivated Depots API from Decisiv — 3 operation(s) for deactivated depots.
Decisiv Departments API
The Departments API from Decisiv — 1 operation(s) for departments.
Decisiv Depots API
The Depots API from Decisiv — 3 operation(s) for depots.
Decisiv Diagnostic Readings API
The Diagnostic Readings API from Decisiv — 3 operation(s) for diagnostic readings.
Decisiv Ecosystem Users API
The Ecosystem Users API from Decisiv — 2 operation(s) for ecosystem users.
Decisiv Estimates API
The Estimates API from Decisiv — 3 operation(s) for estimates.
Decisiv Extended Asset Attributes API
The Extended Asset Attributes API from Decisiv — 4 operation(s) for extended asset attributes.
Decisiv Extended Attributes API
The Extended Attributes API from Decisiv — 4 operation(s) for extended attributes.
Decisiv Faults API
The Faults API from Decisiv — 3 operation(s) for faults.
Decisiv Group Assets API
The group_assets API from Decisiv — 2 operation(s) for group_assets.
Decisiv Group Customers API
The group_customers API from Decisiv — 1 operation(s) for group_customers.
Decisiv Internal Users API
The Internal Users API from Decisiv — 4 operation(s) for internal users.
Decisiv Line Items API
The Line Items API from Decisiv — 2 operation(s) for line items.
Decisiv OEM info API
The OEM info API from Decisiv — 1 operation(s) for oem info.
Decisiv Operations API
The Operations API from Decisiv — 1 operation(s) for operations.
Decisiv Program Types API
The Program Types API from Decisiv — 2 operation(s) for program types.
Decisiv Registered Asset Attachments API
The Registered Asset Attachments API from Decisiv — 2 operation(s) for registered asset attachments.
Decisiv Registered Assets API
The Registered Assets API from Decisiv — 10 operation(s) for registered assets.
Decisiv Registered Components API
The Registered Components API from Decisiv — 2 operation(s) for registered components.
Decisiv Registered Components Relationships API
The Registered Components Relationships API from Decisiv — 1 operation(s) for registered components relationships.
Decisiv Repair Statuses API
The Repair Statuses API from Decisiv — 1 operation(s) for repair statuses.
Decisiv Service Group - Customer Assets API
The Service Group - Customer Assets API from Decisiv — 4 operation(s) for service group - customer assets.
Decisiv Service Group - Customer Contacts API
The Service Group - Customer Contacts API from Decisiv — 2 operation(s) for service group - customer contacts.
Decisiv Service Group - Customers API
The Service Group - Customers API from Decisiv — 2 operation(s) for service group - customers.
Decisiv Service Networks API
The Service Networks API from Decisiv — 2 operation(s) for service networks.
Decisiv Service Providers API
The Service Providers API from Decisiv — 4 operation(s) for service providers.
Decisiv Service Requests API
The Service Requests API from Decisiv — 3 operation(s) for service requests.
Decisiv Skill Levels API
The Skill Levels API from Decisiv — 2 operation(s) for skill levels.
Decisiv Sublet Associations API
The Sublet Associations API from Decisiv — 2 operation(s) for sublet associations.
Decisiv Sublet Case Participants API
The Sublet Case Participants API from Decisiv — 2 operation(s) for sublet case participants.
Decisiv Sublet Case Recipients API
The Sublet Case Recipients API from Decisiv — 2 operation(s) for sublet case recipients.
Decisiv Sublet Cases API
The Sublet Cases API from Decisiv — 2 operation(s) for sublet cases.
Decisiv Sublet Cases Attachments API
The Sublet Cases Attachments API from Decisiv — 2 operation(s) for sublet cases attachments.
Decisiv Sublet Cases Line Items API
The Sublet Cases Line Items API from Decisiv — 1 operation(s) for sublet cases line items.
Decisiv Sublet Cases Notes API
The Sublet Cases Notes API from Decisiv — 2 operation(s) for sublet cases notes.
Decisiv Sublet Requests API
The Sublet Requests API from Decisiv — 3 operation(s) for sublet requests.
Decisiv Time Tasks API
The Time Tasks API from Decisiv — 2 operation(s) for time tasks.
Decisiv VMRS API
The VMRS API from Decisiv — 18 operation(s) for vmrs.
Decisiv Webhooks API
The Webhooks API from Decisiv — 3 operation(s) for webhooks.
Decisiv Webhooks Events API
The Webhooks Events API from Decisiv — 1 operation(s) for webhooks events.
Scroll within the panel for all 70 ·
Open Collections 6
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Account Management
OPEN COLLECTIONAsset Management
OPEN COLLECTIONGlobal Assets API
OPEN COLLECTIONService Management
OPEN COLLECTIONService Provider API
OPEN COLLECTIONTelematics
OPEN COLLECTIONPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Decisiv Rate Limits
RATE LIMITSEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Decisiv Srm Gateway Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Scopes 1
OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for Decisiv — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 5
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 4
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 9
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 9 ·
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Operate 3
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 8
Properties that don't map to a standard resource type
Scroll within the panel for all 8 ·
← All providers · Data indexed from github.com/api-evangelist/decisiv · machine-readable index on apis.io
This is an independent, third-party profile of Decisiv, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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