Decisiv
Decisiv is the Reston, Virginia company behind the commercial vehicle industry's Service Relationship Management (SRM) platform — a cloud service that connects fleets, asset owners, OEMs, dealers, independent service providers and component suppliers around a single service event. The platform orchestrates the whole repair lifecycle: asset registration and VIN-based identification, service requests, case creation, estimates and line items with VMRS coding, parts, labor and additional charges, technician time tasks, notes, attachments, approvals, sublet work between shops, and telematics-driven fault codes and diagnostic readings. Decisiv exposes this through the SRM Gateway APIs — four JSON:API-shaped OpenAPI 3.1 modules (Account Management, Asset Management, Service Management, Telematics) — plus the older Global Assets and Service Provider Swagger 2.0 APIs and the XML Platform API. Access is OAuth 2.0 and provisioned per account; documentation is public but credentials come through sales.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Decisiv the way a machine reads it — 21 machine-readable artifacts across 7 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Decisiv scores 53.4/100 (developing), with a separate agent-readiness read of 73/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-08-17 · rubric v0.11.0
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How we profile Decisiv
Each block below is one kind of artifact we hold for Decisiv. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 7
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Decisiv SRM Gateway - Account Management
Accounts, ecosystem users, account users and roles, and the webhook subscription surface for the Decisiv SRM Gateway. This is the module that manages webhook endpoints (URL, sub...
Decisiv SRM Gateway - Asset Management
The fleet / asset-owner view of the SRM Gateway. Registered assets and components, depots, extended asset attributes, contacts, service requests to service providers, cases and ...
Decisiv SRM Gateway - Service Management
The service-provider view of the SRM Gateway and the largest module. Cases and case actions, customers and customer assets, customer requests, line items with parts, additional ...
Decisiv SRM Gateway - Telematics
Ingest and read connected-asset telematics inside SRM: diagnostic readings and fault codes for registered assets, so a fault on a vehicle can open or enrich a service case at th...
Decisiv Global Assets API
Global store of reference for all assets within the Decisiv ecosystem — asset lookup by id or VIN, plus campaigns, recalls, warranties, service history and OEM build information...
Decisiv Service Provider API
Base API allowing dealers and service providers to interact with their customers and those customers' assets, including group customers and group assets. Swagger 2.0, secured wi...
Decisiv Platform API
The original XML Platform API for service providers and dealer systems, covering the lifecycle of a service case — assets, cases, estimates and line items, parts, VMRS, notes, a...
Scroll within the panel for all 7 ·
Open Collections 6
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Account Management
OPEN COLLECTIONAsset Management
OPEN COLLECTIONGlobal Assets API
OPEN COLLECTIONService Management
OPEN COLLECTIONService Provider API
OPEN COLLECTIONTelematics
OPEN COLLECTIONPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Decisiv Rate Limits
RATE LIMITSEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Decisiv Srm Gateway Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Scopes 1
OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.
OAuth scopes governing access to this provider's APIs.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for Decisiv — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 5
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 4
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 9
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 9 ·
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Operate 3
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 1
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/decisiv · machine-readable index on apis.io
This is an independent, third-party profile of Decisiv, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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