Dispatch

Dispatch (Dispatch Technologies, Boston MA) is a service-orchestration platform for enterprises that fulfil work through networks of independent contractors and third-party service providers - manufacturer warranty, home and property claims, retail, franchise and proptech. Dispatch gives the brand visibility into work performed by providers who keep using their own field-service tools, and gives the homeowner a tracked, branded service experience. Its public REST API v3 exposes the core business objects - jobs, customers, organizations, appointments, users, sources, brands, survey responses and composite work orders - to job sources such as warranty companies and equipment manufacturers, and to service enterprises running first-party branch networks. The API is secured with OAuth 2.0 bearer tokens, offers a full sandbox environment, and is documented in a public GitHub repository.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

How we profile Dispatch

Each block below is one kind of artifact we hold for Dispatch. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 11

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Dispatch Appointments API

Scheduled times at which an assigned technician performs work for a job.

Dispatch Authentication API

OAuth 2.0 token issuance and refresh.

Dispatch Brands API

Brands or divisions controlling logo and copy. Accessible only to job sources.

Dispatch Customers API

The homeowner or end customer a job belongs to.

Dispatch Files API

Files and photos associated with a job.

Dispatch Jobs API

A single body of work for a customer, assigned to an organization.

Dispatch Organizations API

The branch or third-party service provider responsible for doing the work.

Dispatch Sources API

Where job information originated.

Dispatch Survey Responses API

Customer surveys sent when an appointment or job completes.

Dispatch Users API

Dispatchers and technicians using the Dispatch applications.

Dispatch Work Orders API

Composite object creating jobs, customers, organizations and appointments in one call.

Scroll within the panel for all 11 ·

MCP Servers 1

Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.

Model Context Protocol servers that expose these APIs to AI agents.

dispatch-mcp.yml

MCP SERVER

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Dispatch Webhooks

ASYNCAPI

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Dispatch Authentication

oauth2/http · 2 schemes

SECURITY

Dispatch Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Resources

Every other property we hold for Dispatch — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

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