Drift
Drift is a conversational marketing and sales platform delivering AI-powered chatbots, live chat, video messaging, account-based engagement, and Fastlane playbook automation on B2B websites. Drift was acquired by Salesloft in 2024 and now operates as the AI conversation surface within the Salesloft Revenue Orchestration Platform; the drift.com domain redirects to salesloft.com/platform/drift while devdocs.drift.com continues to host the developer API documentation.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles Drift the way a machine reads it — 36 machine-readable artifacts across 9 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Drift scores 39.2/100 (thin), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Drift
Each block below is one kind of artifact we hold for Drift. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 9
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Drift Accounts API
The Accounts API from Drift — 4 operation(s) for accounts.
Drift App Admin API
[https://devdocs.drift.com/docs/app-uninstall](https://devdocs.drift.com/docs/app-uninstall)
Drift Contacts API
[https://devdocs.drift.com/docs/contact-model](https://devdocs.drift.com/docs/contact-model)
Drift Conversations and Messages API
[https://devdocs.drift.com/docs/conversation-model](https://devdocs.drift.com/docs/conversation-model)
Drift Data Privacy API
[https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion](https://devdocs.drift.com/docs/automating-gdpr-retrieval-and-deletion)
Drift Playbooks API
[https://devdocs.drift.com/docs/playbook-model-1](https://devdocs.drift.com/docs/playbook-model-1)
Drift SCIM API API
The SCIM API API from Drift — 2 operation(s) for scim api.
Drift Teams API
[https://devdocs.drift.com/docs/team-model](https://devdocs.drift.com/docs/team-model)
Drift Users API
[https://devdocs.drift.com/docs/user-model](https://devdocs.drift.com/docs/user-model)
Scroll within the panel for all 9 ·
Open Collections 1
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Drift
OPEN COLLECTIONPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Drift Com Rate Limits
RATE LIMITSFinOps 1
Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.
Cost, billing, and metering signals for API financial operations.
Drift Com Finops
FINOPSFeatures 8
The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.
Notable capabilities this provider offers.
AI Chat Agent
Real-time, personalized AI conversations that engage website visitors and qualify leads.
Fastlane Playbooks
Form automation and conversational experiences that route qualified leads using tech-stack enrichment data.
Live Chat
Human-handoff live chat tied into the rep workflow inside Salesloft Rhythm.
Video Messaging
One-to-one and one-to-many video messages embedded in conversations and account workflows.
Account-Based Engagement
Target accounts, route conversations to owners, and report on pipeline impact at the account level.
Webhooks
Realtime delivery of conversation, message, and contact events to subscribed endpoints.
SCIM Provisioning
SCIM 2.0 API for identity-provider-driven user provisioning and deprovisioning.
GDPR Data Privacy
APIs to retrieve and delete personal data on request for GDPR compliance.
Scroll within the panel for all 8 ·
Security Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Use Cases 4
What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.
What developers build with this provider.
Inbound Lead Qualification
Convert anonymous website visitors into qualified pipeline using AI chat plus Fastlane routing.
ABM Conversation Routing
Route conversations from target accounts to the correct rep based on owner mapping and account hierarchy.
Meeting Booking
Book qualified meetings directly into rep calendars from the chat surface.
Post-Sale Customer Engagement
Use chat and video to drive product adoption, renewal conversations, and customer success workflows.
Integrations 5
Pre-built integrations with other platforms tell you where this provider already fits in a stack.
Pre-built integrations with other platforms and tools.
Salesloft
Native integration; Drift conversations flow into Salesloft Rhythm cadences and the Revenue Orchestration Platform.
Salesforce
Bi-directional sync of contacts, accounts, opportunities, and conversation activity.
HubSpot
Contact and conversation sync with HubSpot CRM and Marketing Hub.
Marketo
Lead routing and program sync with Marketo Engage.
Slack
Conversation notifications, routing, and rep response from Slack channels and DMs.
Solutions 3
Packaged solutions the provider offers on top of the raw API surface.
Packaged solutions this provider offers.
Drift for Marketing
Conversational marketing surface for demand-gen teams targeting B2B pipeline.
Drift for Sales
Live chat plus video for AEs and SDRs running ABM and inbound motion.
Drift for Service
Customer-facing chat for support and customer success teams.
Resources
Every other property we hold for Drift — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 1
Portal, sign-up, and the first successful call
Documentation 1
Reference material describing how the API behaves
Agent Surfaces 2
MCP servers, agent skills, and machine-readable catalogs
Build 4
SDKs, sample code, and the tooling you integrate with
Access & Security 2
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 2
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
← All providers · Data indexed from github.com/api-evangelist/drift-com · machine-readable index on apis.io