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Fini

Fini AI provides self-improving AI agents for enterprise customer support across voice, chat, and email. Built on a RAGless retrieval engine, the Fini Agent Loop, a self-updating Knowledge Atlas, and Agentic Actions, Fini understands customer intent, retrieves the right data, and takes action — resolving up to 90% of support tickets at 99% accuracy. It is purpose-built for regulated industries such as fintech, banking, healthcare, insurance, and e-commerce, with PII redaction, audit trails, and guardrails. Fini exposes a public v2 REST API for managing agents, conversations, knowledge (sources, articles, folders), rules, tags, and prompts, and for driving the agent loop through its Generate Answer endpoint. Backed by Y Combinator (S22) and Matrix Partners.

agent native

Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.

Kin Score

API Evangelist profiles Fini the way a machine reads it — 15 machine-readable artifacts across 9 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Fini scores 49.8/100 (developing), with a separate agent-readiness read of 69/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 49.8/100 · developing
Contract Quality 15.9 / 25
Developer Ergonomics 10.4 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 1.4 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 69/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3

How we profile Fini

Each block below is one kind of artifact we hold for Fini. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 9

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Fini Agents API

The Agents API from Fini — 1 operation(s) for agents.

Fini Articles API

The Articles API from Fini — 6 operation(s) for articles.

Fini Conversations API

The Conversations API from Fini — 3 operation(s) for conversations.

Fini Knowledge API

The Knowledge API from Fini — 5 operation(s) for knowledge.

Fini Knowledge Folders API

The Knowledge Folders API from Fini — 4 operation(s) for knowledge folders.

Fini Prompts API

The Prompts API from Fini — 3 operation(s) for prompts.

Fini Rules API

The Rules API from Fini — 6 operation(s) for rules.

Fini Sources API

The Sources API from Fini — 5 operation(s) for sources.

Fini Tags API

The Tags API from Fini — 5 operation(s) for tags.

Scroll within the panel for all 9 ·

MCP Servers 1

Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.

Model Context Protocol servers that expose these APIs to AI agents.

fini-mcp.yml

MCP SERVER

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Fini Authentication

http · 1 scheme

SECURITY

Fini Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Fini Vulnerability Disclosure

contact published

SECURITY

Fini Trust Center

SOC 2, ISO 27001, HIPAA, GDPR

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Fini Agentic Access

56 operations · 39 acting

56 operations · 39 acting

AGENTIC

Resources

Every other property we hold for Fini — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 2

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

Other 1

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/fini · machine-readable index on apis.io