Fixify
Fixify is an AI-native IT help desk automation platform that resolves tier-1 IT support requests and workflows on behalf of internal IT teams and MSPs. It builds AI-generated playbooks from a customer's existing tech stack and executes dynamic automations across chat surfaces (Slack, Teams, email) and ITSM systems such as ServiceNow, Jira, Freshworks, ManageEngine, HaloPSA, and HappyFox, covering 40+ common IT use cases while providing metrics, SLA tracking, and audit trails. Fixify is backed by Scale Venture Partners. This profile was surfaced from the VC portfolio graph and enriched by the API Evangelist pipeline; at the time of enrichment Fixify ships no public developer API, so this record captures the company identity plus its security, trust, and operational-transparency surface.
More than an index entry, but the surface is still mostly links rather than artifacts — the cohort most likely to move a full band from modest, well-targeted work.
API Evangelist profiles Fixify the way a machine reads it — 3 machine-readable artifacts, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Fixify scores 22.7/100 (emerging), with a separate agent-readiness read of 0/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
How we profile Fixify
Each block below is one kind of artifact we hold for Fixify. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
Security Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Fixify Trust Center
SOC 2 Type 2, ISO/IEC 27001, ISO/IEC 42001:2023, HIPAA, PCI DSS, NIST CSF, GDPR, CCPA
SECURITYResources
Every other property we hold for Fixify — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 1
Portal, sign-up, and the first successful call
Design & Contract 2
Pagination, idempotency, versioning, errors, and events
Access & Security 5
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
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