Goodays
Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers and multi-location brands understand and act on customer feedback across every point of sale. Its REST API v2 (api.goodays.co/v2) exposes a Core API for the place/level/survey/user hierarchy, a Response API to read and reply to customer reviews, a Solicitation API to request feedback by email/SMS, a Collect API for first-party collection sources, and a Metrics API for NPS, satisfaction, relationship, Google-score, dissatisfaction and retained-customer statistics. Goodays also ships Web, iOS and Android SDKs and embeddable feedback widgets. Added to the API Evangelist network as a point-nine portfolio lead and enriched by the pipeline from Goodays' public developer documentation.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles Goodays the way a machine reads it — 10 machine-readable artifacts across 7 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Goodays scores 41.8/100 (thin), with a separate agent-readiness read of 43/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Goodays
Each block below is one kind of artifact we hold for Goodays. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 7
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Goodays core API
The core API from Goodays — 22 operation(s) for core.
Goodays dashboard API
The dashboard API from Goodays — 1 operation(s) for dashboard.
Goodays events API
The events API from Goodays — 5 operation(s) for events.
Goodays response API
The response API from Goodays — 9 operation(s) for response.
Goodays session API
The session API from Goodays — 1 operation(s) for session.
Goodays solicitation API
The solicitation API from Goodays — 3 operation(s) for solicitation.
Goodays stats API
The stats API from Goodays — 8 operation(s) for stats.
Scroll within the panel for all 7 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
goodays-mcp.yml
MCP SERVERSecurity Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Every other property we hold for Goodays — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 3
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 5
Pagination, idempotency, versioning, errors, and events
Build 3
SDKs, sample code, and the tooling you integrate with
Access & Security 3
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 1
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
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