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Heap

Heap is a digital analytics platform that automatically captures every user interaction on web and mobile applications without requiring manual event tracking code. It provides product analytics, session replay, and behavioral data science capabilities to help teams understand user behavior and improve digital experiences.

agent ready

Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.

Kin Score

API Evangelist profiles Heap the way a machine reads it — 34 machine-readable artifacts across 10 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Heap scores 54.6/100 (developing), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 54.6/100 · developing
Contract Quality 13.2 / 25
Developer Ergonomics 7.4 / 20
Commercial Clarity 18.4 / 20
Operational Transparency 6.8 / 13
Governance 0.0 / 12
Discoverability 8.8 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Heap

Each block below is one kind of artifact we hold for Heap. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 10

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Heap Server-Side API

The Heap Server-Side API allows developers to send track, identify, and add user properties events to Heap from backend servers. It supports sending custom events and user prope...

Heap Track API

The Heap Track API enables developers to send custom track events from server-side applications to Heap. Each event includes an identity, event name, and optional properties. Th...

Heap Identify API

The Heap Identify API allows developers to associate a user identity with Heap's automatically captured data from the server side. This enables linking anonymous user sessions t...

Heap Add User Properties API

The Heap Add User Properties API enables developers to attach custom properties to user profiles from server-side applications. These properties can include attributes such as s...

Heap Add Account Properties API

The Heap Add Account Properties API allows developers to attach custom properties to account-level profiles from server-side applications. This is used for B2B analytics scenari...

Heap Add Account Properties API

The Add Account Properties API from Heap — 1 operation(s) for add account properties.

Heap Add User Properties API

The Add User Properties API from Heap — 1 operation(s) for add user properties.

Heap Identify API

The Identify API from Heap — 1 operation(s) for identify.

Heap Track API

The Track API from Heap — 1 operation(s) for track.

Heap Webhooks API

Partner-registered webhook endpoints invoked by Heap. The only documented action type is `segment.users.sync`, which delivers delta adds/removes for a Heap behavioral segment. S...

Scroll within the panel for all 10 ·

Open Collections 2

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Heap Plans Pricing

4 plans

PLANS

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Heap Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Heap Finops

FINOPS

Features 16

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

Free: 10K monthly sessions, 6 months history, SSO
Growth: custom sessions, Sense AI Assistant, 12 months history
Pro: account analytics, engagement matrix, session replay add-on
Premier: data warehouse integration, region-specific storage, dedicated CSM
Auto-capture for click/page-view tracking
Define events retroactively
Funnels, retention, paths analysis
Account-based analytics (Pro+)
Behavioral cohorts
REST API at heapanalytics.com/api
Track API: high-throughput (auto-scales)
REST: 60 req/min/project
Bulk identify: 1,000 users/request
Webhooks for cohorts and segments
Acquired by Contentsquare (2023)
OAuth + API tokens

Scroll within the panel for all 16 ·

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Heap Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Heap Trust Center

SOC 2, ISO 27001, ISO 27017, ISO 27018

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Heap Agentic Access

5 operations · 5 acting

5 operations · 5 acting

AGENTIC

Resources

Every other property we hold for Heap — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 3

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 3

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/heap · machine-readable index on apis.io