Keatext
Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews, and support tickets into a single dashboard and produces AI-generated reports identifying themes, sentiment, satisfaction drivers, and blind spots. It is purpose-built for customer experience (CX) teams, surfacing prioritized, actionable recommendations to improve CSAT and reduce churn. Keatext integrates natively with feedback and service platforms including SurveyMonkey, Zendesk, QuestionPro, Alchemer, ServiceNow, Qualtrics, Intercom, Salesforce, and Yotpo, and connects to 400+ additional systems through the Tray.io integration platform. Customers include Intuit, Lenovo, Hilton, and COOLA. The company does not publish a public developer REST API or OpenAPI; custom integration is handled via Tray.io and direct partner engagement. Added to the API Evangelist network as a 500 Global portfolio company.
More than an index entry, but the surface is still mostly links rather than artifacts — the cohort most likely to move a full band from modest, well-targeted work.
API Evangelist profiles Keatext the way a machine reads it — 2 machine-readable artifacts, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Keatext scores 21.9/100 (emerging), with a separate agent-readiness read of 0/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Keatext
Each block below is one kind of artifact we hold for Keatext. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
Security Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Every other property we hold for Keatext — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Design & Contract 1
Pagination, idempotency, versioning, errors, and events
Access & Security 3
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
← All providers · Data indexed from github.com/api-evangelist/keatext · machine-readable index on apis.io