Lithium Technologies
Lithium Technologies is the online-community and social-customer-engagement software company founded in 2001 that pioneered brand-hosted community forums, gamification and reputation systems for enterprise customer support. Acquired by Vista Equity Partners in 2017 and merged with social-media management vendor Spredfast in 2019, the combined business now operates as Khoros. The Khoros platform carries the Lithium lineage forward across five developer surfaces: Khoros Communities (Classic REST v1/v2 plus the LiQL query language, and the newer Aurora GraphQL API and SDK), Khoros Care (Automation Framework events, Author and Conversation, CRM Gateway, Analytics and Brand Messenger messaging SDKs), Khoros Marketing (the Spredfast-lineage Conversations, Publishing, Analytics Reporting and Notification APIs on api.spredfast.com), and Khoros Flow (Socket, REST and Management APIs for conversational bots). Developer documentation is published at developer.khoros.com and the first-party open-source SDKs remain under the lithiumtech GitHub organization.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles Lithium Technologies the way a machine reads it — 9 machine-readable artifacts across 5 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Lithium Technologies scores 41.9/100 (thin), with a separate agent-readiness read of 19/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
How we profile Lithium Technologies
Each block below is one kind of artifact we hold for Lithium Technologies. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 5
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Khoros Marketing Conversations API
The Spredfast-lineage Khoros Marketing API surface covering Conversations, Publishing, Analytics Reporting and Notification. Uses a 3-legged OAuth 2.0 flow (/authorize, /grant, ...
Khoros Care APIs
Khoros Care developer surface for agent-based social customer service — the event-driven Automation Framework, the Author and Conversation API, the CRM Gateway API, the Analytic...
Khoros Communities Classic APIs
The Lithium-lineage Khoros Communities Classic platform APIs, including the REST v1 and v2 endpoints and LiQL, the SQL-like query language used to read community collections suc...
Khoros Communities Aurora GraphQL API
The GraphQL API for Khoros Communities Aurora, the next-generation community platform, used together with the Aurora SDK, theme overrides and custom pages. API credentials are g...
Khoros Flow APIs
Khoros Flow developer APIs for building conversational bots and custom chat clients — the Flow Socket API (WebSocket messaging for custom chat widgets), the Flow REST API for se...
Event Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Lithium Technologies Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Lithium Technologies Trust Center
AICPA SOC 2 Type II, ISO 27001, ISO 27701, ISO 22301, PCI DSS, TrustArc Privacy Seal
SECURITYResources
Every other property we hold for Lithium Technologies — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 2
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 5
Pagination, idempotency, versioning, errors, and events
Build 4
SDKs, sample code, and the tooling you integrate with
Access & Security 4
Authentication, authorization, and security posture
Operate 4
Status, limits, changes, and where to get help
Commercial 2
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
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