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LivePerson

LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and manage AI-powered messaging, voice, and agent-assisted conversations across web, mobile, and social channels, with a comprehensive suite of REST APIs covering conversation orchestration, contact center management, reporting, messaging, and security.

human only

More than an index entry, but the surface is still mostly links rather than artifacts — the cohort most likely to move a full band from modest, well-targeted work.

Kin Score

API Evangelist profiles LivePerson the way a machine reads it — 14 machine-readable artifacts across 9 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — LivePerson scores 19.8/100 (emerging), with a separate agent-readiness read of 5/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
LivePerson Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from LivePerson's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/liveperson/"
   title="LivePerson on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/liveperson.svg"
       alt="LivePerson Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile LivePerson

Each block below is one kind of artifact we hold for LivePerson. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 9

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

LivePerson Conversational Cloud API

Comprehensive set of REST APIs for managing conversations across messaging channels, including agent operations, consumer messaging, conversation history, and engagement events.

LivePerson Intent Manager API

Programmatic access to natural language understanding, intent recognition, and conversation classification capabilities of the LivePerson platform.

LivePerson Conversation Builder API

APIs for designing, deploying, and managing chatbots and dialog flows built with LivePerson Conversation Builder.

LivePerson KnowledgeAI API

APIs for managing knowledge bases, articles, and AI-driven knowledge retrieval used by bots and agents in LivePerson conversations.

LivePerson Messaging Operations API

Real-time and historical operational metrics for messaging conversations, including queues, agent activity, and SLA performance.

LivePerson Data Access API

Bulk historical conversation analytics and data export API for offline analysis of LivePerson messaging activity.

LivePerson Engagement History API

API for retrieving historical chat and messaging engagement records, including transcripts, attributes, and survey results.

LivePerson Login Service API

Authentication API for obtaining bearer tokens for application and user access to the LivePerson Conversational Cloud APIs.

LivePerson Functions

Serverless platform for building, deploying, and invoking custom functions that extend LivePerson conversational workflows.

Scroll within the panel for all 9 ·

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Liveperson Rate Limits

5 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Liveperson Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Liveperson Trust Center

SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR

SECURITY

Resources

Every other property we hold for LivePerson — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 2

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Build 1

SDKs, sample code, and the tooling you integrate with

Access & Security 3

Authentication, authorization, and security posture

Operate 1

Status, limits, changes, and where to get help

Company 3

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/liveperson · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of LivePerson, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.