Lucidya Ltd
Lucidya is an AI-native customer experience management (CXM) platform for social listening, unified customer data, omnichannel engagement, surveys, and AI-powered text analysis, with deep Arabic-language and MENA-market capabilities. Its public developer platform (docs.lucidya.com) exposes a suite of RESTful APIs across six products — Social Listening, AI, CDP, OmniChannel, OmniServe Analytics, and Webhooks — for programmatic access to social data, customer profiles, analytics, AI text/audio models, and real-time event notifications. Lucidya is a 500 Global portfolio company headquartered in Saudi Arabia and is certified for SOC 2 Type 2 and ISO 27001.
Reference-quality API operations across every facet — a rich contract, published governance, transparent operations, and machine-readable commercial terms.
API Evangelist profiles Lucidya Ltd the way a machine reads it — 49 machine-readable artifacts across 10 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Lucidya Ltd scores 66.6/100 (exemplar), with a separate agent-readiness read of 34/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
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How we profile Lucidya Ltd
Each block below is one kind of artifact we hold for Lucidya Ltd. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 37
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Lucidya Webhooks
Receive real-time push notifications when specific events or conditions are met across your monitors.
Lucidya Ltd aggregated pages > Analytics API
The aggregated pages > Analytics API from Lucidya Ltd — 1 operation(s) for aggregated pages > analytics.
Lucidya Ltd aggregated pages > Interactions API
The aggregated pages > Interactions API from Lucidya Ltd — 1 operation(s) for aggregated pages > interactions.
Lucidya Ltd Analytics Jobs API
Endpoints for creating and retrieving analytics jobs
Lucidya Ltd Analytics Pages API
Endpoints for discovering and managing analytics pages, widgets, and filters
Lucidya Ltd Audio Transcription API
The Audio Transcription API from Lucidya Ltd — 3 operation(s) for audio transcription.
Lucidya Ltd Calls > Genesys API
Operations related to Genesys channel.
Lucidya Ltd Chats > chats API
The Chats > chats API from Lucidya Ltd — 1 operation(s) for chats > chats.
Lucidya Ltd Chats > Intercom API
Operations related to Intercom channel.
Lucidya Ltd Chats > Whatsapp API
The Chats > Whatsapp API from Lucidya Ltd — 1 operation(s) for chats > whatsapp.
Lucidya Ltd CSAT Analytics API
Endpoints for CSAT (Customer Satisfaction) survey analytics
Lucidya Ltd Custom Fields API
Endpoints for retrieving per-engagement applied custom-field values (job-based)
Lucidya Ltd Default API
Operations related to default and main endpoints on OmniChannel.
Lucidya Ltd Dialects API
The Dialects API from Lucidya Ltd — 1 operation(s) for dialects.
Lucidya Ltd Domains API
The Domains API from Lucidya Ltd — 1 operation(s) for domains.
Lucidya Ltd Email > Gmail API
Operations related to Gmail channel.
Lucidya Ltd Filters API
The Filters API from Lucidya Ltd — 1 operation(s) for filters.
Lucidya Ltd Profile Interactions API
The Profile Interactions API from Lucidya Ltd — 2 operation(s) for profile interactions.
Lucidya Ltd Profiles API
The Profiles API from Lucidya Ltd — 2 operation(s) for profiles.
Lucidya Ltd Public API - Monitors List API
The Public API - Monitors List API from Lucidya Ltd — 1 operation(s) for public api - monitors list.
Lucidya Ltd Public APIs - Social Listening - Base APIs API
The Public APIs - Social Listening - Base APIs API from Lucidya Ltd — 3 operation(s) for public apis - social listening - base apis.
Lucidya Ltd Public APIs - Social Listening - Facebook widget_data APIs API
The Public APIs - Social Listening - Facebook widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - facebook widget_data apis.
Lucidya Ltd Public APIs - Social Listening - instagram widget_data APIs API
The Public APIs - Social Listening - instagram widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - instagram widget_data apis.
Lucidya Ltd Public APIs - Social Listening - nb widget_data APIs API
The Public APIs - Social Listening - nb widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - nb widget_data apis.
Lucidya Ltd Public APIs - Social Listening - twitter widget_data APIs API
The Public APIs - Social Listening - twitter widget_data APIs API from Lucidya Ltd — 1 operation(s) for public apis - social listening - twitter widget_data apis.
Lucidya Ltd Rating > Google My Business API
Operations related to Google My Business channel.
Lucidya Ltd Reference Data API
Endpoints for fetching reference data (agents, teams, data sources)
Lucidya Ltd Segments API
The Segments API from Lucidya Ltd — 3 operation(s) for segments.
Lucidya Ltd Sentiment API
The Sentiment API from Lucidya Ltd — 1 operation(s) for sentiment.
Lucidya Ltd Social Media > Facebook API
Operations related to Facebook "Public and Private" channel.
Lucidya Ltd Social Media > Instagram API
Operations related to Instagram "Public and Private" channel.
Lucidya Ltd Social Media > Linkedin API
Operations related to Linkedin channel.
Lucidya Ltd Social Media > Social API
Operations related to all social cannels.
Lucidya Ltd Social Media > TikTok API
Operations related to TikTok channel.
Lucidya Ltd Social Media > X (Twitter) API
Operations related to X (Twitter) "Public and Private" channel.
Lucidya Ltd Surveys API
The Surveys API from Lucidya Ltd — 1 operation(s) for surveys.
Lucidya Ltd Themes API
The Themes API from Lucidya Ltd — 1 operation(s) for themes.
Scroll within the panel for all 37 ·
Open Collections 5
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Lucidya Public AI API
OPEN COLLECTIONCDP (Customer Data Platform) API
OPEN COLLECTIONOmniChannel API
OPEN COLLECTIONOmniServe Analytics API
OPEN COLLECTIONLucidya Social Listening Public API
OPEN COLLECTIONPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Lucidya Ltd Rate Limits
RATE LIMITSEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Lucidya Ltd Webhooks
ASYNCAPISecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Every other property we hold for Lucidya Ltd — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 5
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 8
MCP servers, agent skills, and machine-readable catalogs
Scroll within the panel for all 8 ·
Design & Contract 6
Pagination, idempotency, versioning, errors, and events
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Operate 5
Status, limits, changes, and where to get help
Commercial 4
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 6
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/lucidya-ltd · machine-readable index on apis.io
This is an independent, third-party profile of Lucidya Ltd, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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