Need help with your APIs? I offer API discovery, governance & evangelism services. Explore services →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC

Moveworks (ServiceNow)

Moveworks is an enterprise AI assistant / agentic automation platform (acquired by ServiceNow) that lets employees resolve IT, HR, and other requests in natural language across Slack, Microsoft Teams, and 100+ enterprise systems. Its developer platform — Agent Studio, Creator Studio, and the AI Agent Marketplace — lets teams build and deploy plugins with triggers, slots, and actions, and connect to systems such as ServiceNow, Jira, Workday, and Salesforce. Moveworks exposes Bearer-authenticated REST APIs including a read-only OData Data API for exporting conversation and interaction data, an Events API, a Conversations API, webhook listeners, and customer-hosted gateways, plus an official hosted MCP server for its documentation. Surfaced originally as a Bain Capital Ventures portfolio company and enriched from Moveworks' public developer documentation.

agent native

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Moveworks (ServiceNow) the way a machine reads it — 8 machine-readable artifacts across 1 API, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Moveworks (ServiceNow) scores 62.3/100 (strong), with a separate agent-readiness read of 75/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.3/100 · strong
Contract Quality 17.3 / 25
Developer Ergonomics 14.8 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 8.9 / 13
Governance 0.0 / 12
Discoverability 9.3 / 10
Agent readiness — 75/100 · agent native
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 12 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 8 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 5 / 5
Well-Known Catalog 4 / 4
Consent & Bot Identity 0 / 3

How we profile Moveworks (ServiceNow)

Each block below is one kind of artifact we hold for Moveworks (ServiceNow). For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 1

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Moveworks (ServiceNow) Records API

Exported AI Assistant interaction records

MCP Servers 1

Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.

Model Context Protocol servers that expose these APIs to AI agents.

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Moveworks Servicenow Authentication

http/oauth2 · 2 schemes

SECURITY

Moveworks Servicenow Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Moveworks Servicenow Trust Center

SOC 2 Type 2, ISO 27001, HIPAA, GDPR, FedRAMP

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Moveworks Servicenow Agentic Access

5 operations

5 operations · 0 acting

AGENTIC

Resources

Every other property we hold for Moveworks (ServiceNow) — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Documentation 2

Reference material describing how the API behaves

Build 2

SDKs, sample code, and the tooling you integrate with

Commercial 3

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/moveworks-servicenow · machine-readable index on apis.io