OutRival
OutRival is a conversational AI platform that deploys AI agents ("Digital Workers" / companions) to handle high-volume customer engagement across voice calls, SMS, and chat. Its REST API and Companion Builder let developers create and configure assistants, build multi-node conversation workflows, initiate outbound phone calls, upload knowledge files, manage organization API keys, and receive real-time server events over signed webhooks. OutRival serves higher education, travel, healthcare, insurance, home services, and financial services, and is SOC 2 Type 2 attested. Surfaced as a portfolio company of Initialized Capital and enriched into the API Evangelist network from its published OpenAPI (v1 and v2), docs, and SDK.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles OutRival the way a machine reads it — 32 machine-readable artifacts across 25 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — OutRival scores 49.9/100 (developing), with a separate agent-readiness read of 71/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile OutRival
Each block below is one kind of artifact we hold for OutRival. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 25
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
OutRival Ai Chat Sessions API
The Ai Chat Sessions API from OutRival — 6 operation(s) for ai chat sessions.
OutRival Assistants API
The Assistants API from OutRival — 4 operation(s) for assistants.
OutRival Assistants Chat Configuration API
The Assistants Chat Configuration API from OutRival — 1 operation(s) for assistants chat configuration.
OutRival Assistants Logs API
The Assistants Logs API from OutRival — 2 operation(s) for assistants logs.
OutRival Assistants Sms Configuration API
The Assistants Sms Configuration API from OutRival — 1 operation(s) for assistants sms configuration.
OutRival Assistants Theme Configuration API
The Assistants Theme Configuration API from OutRival — 1 operation(s) for assistants theme configuration.
OutRival Assistants Voice Configuration API
The Assistants Voice Configuration API from OutRival — 1 operation(s) for assistants voice configuration.
OutRival Call API
The Call API from OutRival — 3 operation(s) for call.
OutRival Chat with Ai Assistant API
The Chat with Ai Assistant API from OutRival — 2 operation(s) for chat with ai assistant.
OutRival Edges API
The Edges API from OutRival — 2 operation(s) for edges.
OutRival Files API
The Files API from OutRival — 4 operation(s) for files.
OutRival Nodes API
The Nodes API from OutRival — 4 operation(s) for nodes.
OutRival Nodes Chat Configuration API
The Nodes Chat Configuration API from OutRival — 1 operation(s) for nodes chat configuration.
OutRival Nodes Sms Configuration API
The Nodes Sms Configuration API from OutRival — 1 operation(s) for nodes sms configuration.
OutRival Nodes Voice Configuration API
The Nodes Voice Configuration API from OutRival — 1 operation(s) for nodes voice configuration.
OutRival Organization API
The Organization API from OutRival — 2 operation(s) for organization.
OutRival Organization Keys API
The Organization Keys API from OutRival — 3 operation(s) for organization keys.
OutRival Project variables API
The Project variables API from OutRival — 2 operation(s) for project variables.
OutRival Projects API
The Projects API from OutRival — 4 operation(s) for projects.
OutRival Projects Theme Configuration API
The Projects Theme Configuration API from OutRival — 1 operation(s) for projects theme configuration.
OutRival Rest API
The Rest API from OutRival — 2 operation(s) for rest.
OutRival Settings API
The Settings API from OutRival — 3 operation(s) for settings.
OutRival Webhooks Vapi API
The Webhooks Vapi API from OutRival — 2 operation(s) for webhooks vapi.
OutRival Workflow Deployment API
The Workflow Deployment API from OutRival — 2 operation(s) for workflow deployment.
OutRival Workflows API
The Workflows API from OutRival — 5 operation(s) for workflows.
Scroll within the panel for all 25 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
outrival-mcp.yml
MCP SERVEREvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Outrival Webhooks
ASYNCAPISecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for OutRival — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 4
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 7
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 7 ·
Build 3
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Commercial 2
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
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