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Phone Com

Phone.com is a cloud business phone and unified communications provider for small and mid-sized businesses, offering VoIP calling, SMS/MMS, video conferencing, fax, and virtual phone numbers. Its developer platform is the JSON REST v4 API (codenamed "Phoenix") at api.phone.com, which gives programmatic control over accounts, extensions, devices, phone numbers, call routing (routes, menus, queues, schedules), media, messaging, and an event callback/listener webhook system. Authentication is OAuth 2.0. First-party SDKs are published for Go, Python, PHP, Android, and JavaScript. Surfaced as a portfolio company of Lightspeed Venture Partners and enriched into the API Evangelist network.

agent aware

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Phone Com the way a machine reads it — 82 machine-readable artifacts across 2 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Phone Com scores 55.9/100 (strong), with a separate agent-readiness read of 25/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-10-17 · rubric v0.24.0
Phone Com Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from Phone Com's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/phone-com/"
   title="Phone Com on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/phone-com.svg"
       alt="Phone Com Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile Phone Com

Each block below is one kind of artifact we hold for Phone Com. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 68

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Phone Com 10 DLC API

10 DLC registration is required for SMS messaging

Phone Com Access Tokens API

Allows you to manage access tokens issued for your account.

Phone Com Account Contacts API

Contact which can be used for different needs, such as ordering devices

Phone Com Accounts API

This page gives an overview of how to interact with your accounts.

Phone Com API Endpoint Statistics API

Information about API usage statics.

Phone Com API Errors API

We save API errors related to your account so you can analyze issues if for some reason you don't log error responses in your application

Phone Com Asynchronous Call Logs API

Phone.com created the async-call-logs API endpoint to allow customers to download large amounts of call logs without encountering the normal Phone.com API Rate Limits. This serv...

Phone Com Available Phone Numbers API

This service lists phone numbers that are available for purchase through Phone.com.

Phone Com Blocked Calls API

The Blocked Calls API allows users block incoming calls from specific phone numbers. If only a part of a telephone number is provided, calls with callers ID matching the pattern...

Phone Com Call Logs API

The Call Logs API returns a list of call detail records for the account. The result includes the id, start time, creation time, caller ID, called number, direction of call, and ...

Phone Com Call Reports API

Aggregated calls statistics

Phone Com Caller IDs API

API users with Extension scope access token does not have access to the Phone Number API. This API helps user to retrieve available account phone numbers to be used as caller id...

Phone Com Calls API

This API places a call to the caller phone number (or caller extension ID). If that number (or extension) answers within the timeout period, then the callee DID (or extension) w...

Phone Com Clients API

Phone.com API supports OAuth 2.0 Authorization Framework, which enables a third-party application (client) to obtain limited access to HTTP API requests. This page describes how...

Phone Com Conversations API

Represents overview of your messaging history in messenger-like format.

Phone Com Devices API

Extension on your Phone.com account may have SIP devices associated with them. The Device API provides information about those SIP devices, such as the SIP credentials required.

Phone Com Events Callbacks API

Callbacks represent URLs on your side which will be called by our system when event occurs. Read more: https://github.com/phonedotcom/events-integration-doc

Phone Com Events Callbacks Health Status API

Callback invocations statistics

Phone Com Events Integrations Overview API

Combined representation of listeners, callbacks, profiles and subscriptions. Read more: https://github.com/phonedotcom/events-integration-doc

Phone Com Events Listeners API

Listener is an entity that associates subscriptions with callbacks. Read more: https://github.com/phonedotcom/events-integration-doc

Phone Com Events Listeners Filters API

Filters functionality. If no filters defined, than all events will be processed. If filters defined, events should match all of them.

Phone Com Events Listeners Subscriptions API

Defines what kind of events should generate a callback. Read more: https://github.com/phonedotcom/events-integration-doc

Phone Com Events Profiles API

A Profile allows to specify a notifications email for a callback. Notifications are emitted when there is a need to notify the callback owner of some issues like timeouts, or de...

Phone Com Express Service Codes API

An Express Service Code is required when a customer calls Phone.com for support. With the following services, customer may retrieve the Express Service Code associated with his/...

Phone Com Extension Contact Groups API

The entries in an extension's address book can be divided into any number of groups. This page gives an overview.

Phone Com Extension Contacts API

Each extension at Phone.com can have an address book with any number of contacts.

Phone Com Extensions API

Your Phone.com account will have one or more extensions.

Phone Com Fax API

Phone.com customers can fax outbound documents via the Control Panel or API; They can also receive incoming fax into one of the Extension mailbox. The Fax API service allows use...

Phone Com Help Requests API

AI-based help system

Phone Com Invoices API

Invoices also knows as billing statements. "billing-api" scope is required for the token

Phone Com Listeners API

[DEPRECATED; use Events Listeners] At the heart of every telephony system is the Events Engine. At Phone.com, our customers (and their call traffic) emit millions of events per ...

Phone Com Live Answer API

With Live Receptionist and Phone.com, your business can now have its very own live answering service, adding versatility, flexibility, and availability to your company no matter...

Phone Com Live Answer Usage API

Usage of live answer script by other Phone.com resources.

Phone Com Live Answer Vendor API

Information about available Live Answer vendors

Phone Com Live Answer Vendor Token API

Live Answer Vendor Tokens are required for some integrations

Phone Com Media API

Your Phone.com account has two kinds of media that can be used in various ways: Hold Music and Greetings. Hold Music can be used in routes, queues, and anywhere the caller might...

Phone Com Media Usage API

Usage of media file by other Phone.com resources.

Phone Com Menus API

We've all been on the consuming side of a phone menu before. You call a company and hear, 'Press '1' for Sales. Press '2' for Support. Press '0' for the operator.' With Phone.co...

Phone Com Messages API

Phone.com’s standard phone service lets you send and receive SMS/MMS messages using your Phone.com numbers. The Phone.com API extends this functionality, letting you send SMS/MM...

Phone Com OAuth API

The OAuth 2.0 Authorization Framework enables a third-party application to obtain limited access to HTTP API requests which require an access token. This page describes how to u...

Phone Com Orders API

History of the orders of physical devices

Phone Com Payment Methods API

Phone.com accepts credit card payment, and the Account Payment Methods API allows users to add, list, get, update and delete a credit card payment method. "billing-api" scope is...

Phone Com Payments API

API for payments

Phone Com Phone Number Reservation API

Allows to manage phone numbers reservations.

Phone Com Phone Numbers API

Your Phone.com account has one or more phone numbers registered to it.

Phone Com Phone Numbers Meta Information API

[DEPRECATED] This interface allows you to try to obtain basic information about any phone number (CNAME, line type, etc)

Phone Com Prices API

Prices and taxes

Phone Com Queue Members API

Queues are used when you want to direct calls to a pool of phone numbers and/or extensions. A common utilization of queues is for Customer Service call centers. When a queue is ...

Phone Com Queues API

Queues are used when you want to direct calls to a pool of phone numbers and/or extensions. A common utilization of queues is for Customer Service call centers. When a queue is ...

Phone Com Redirect URIs API

The Account OAuth Clients API supports redirect-uri. Since an OAuth Client is created by a Phone.com admin who does not know what redirect uris should be assigned, API users may...

Phone Com Routes API

Routes, a.k.a. 'Call Handling Rules' or 'Presets', are used to tell Phone.com how to handle incoming phone calls. They can be used to connect your Phone.com phone number to an e...

Phone Com Scheduled Requests API

API for managing postponed (scheduled) API requests. "scheduled-requests" scope is required for the token.

Phone Com Schedules API

Schedules are used at various places in your Phone.com account. A schedule can specify a recurring weekly pattern such as 'Monday through Friday' or a single time period such as...

Phone Com SMS API

[DEPRECATED; use Messages] Phone.com’s standard phone service lets you send and receive SMS messages using your Phone.com numbers. The Phone.com API extends this functionality, ...

Phone Com Snapshots API

Account snapshots

Phone Com Subaccounts API

This page gives an overview of how to interact with your subaccounts. Subaccounts are the same as master accounts in terms of the functionality Phone.com supports. The main diff...

Phone Com Support Requests API

You can submit support request via API, it will be delivered to our API team

Phone Com System endpoints API

The System endpoints API from Phone Com — 2 operation(s) for system endpoints.

Phone Com Transactions API

Transactions (charges, taxes, payments, etc.). "billing-api" scope is required for the token.

Phone Com Trunks API

SIP Trunks are used to connect your Phone.com account to your PBX. NOTE: SIP Trunking Customers Only -- Your Phone.com account must have SIP Trunking enabled in order to use any...

Phone Com User API

Users functionality

Phone Com Video Conferences API

Endpoints for managing scheduled video conferences

Phone Com Video Config API

The Phone.com Video API allows an integrator to automate provisioning a complete cloud-based video conferencing system for a Phone.com account.

Phone Com Video Token API

Token for integration with Video Conference service

Phone Com Video Users API

Video-users are associated with Phone.com extensions. A video user is a collection of a domain name for the bridge id, a business name, and a plan which affects the bridge capab...

Phone Com Voicemail API

Phone.com’s standard phone service allows callers to leave a voicemail if the incoming call was not answered. The /voicemail services show a history of voicemail and allow users...

Scroll within the panel for all 68 ·

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Phone Com Context

49 classes · 184 properties

JSON-LD

Spectral Rules 1

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Phone Com API Rules

16 rules · 12 errors · 3 warnings

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Account

10 properties

JSON SCHEMA

EventsOverview

6 properties

JSON SCHEMA

ExtensionContact

11 properties

JSON SCHEMA

Extension

17 properties

JSON SCHEMA

LiveAnswer

14 properties

JSON SCHEMA

Route

3 properties

JSON SCHEMA

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Phone Com Authentication

1 scheme

SECURITY

Phone Com Domain Security

no transport/DNS hardening detected

SECURITY

Phone Com Trust Center

SOC 2 Type 2, HIPAA, PCI DSS

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Phone Com Scopes

4 scopes · oauth2

4 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Phone Com Agentic Access

333 operations · 171 acting · 1 human-in-the-loop

333 operations · 171 acting

AGENTIC

Resources

Every other property we hold for Phone Com — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Documentation 2

Reference material describing how the API behaves

Operate 2

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 4

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/phone-com · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of Phone Com, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.