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Phonely

Phonely is an AI voice agent platform that answers business phone calls in real time with large-language-model-powered conversation, sub-400ms response latency, 1,000+ voices across 100+ languages, and fine-tuned industry models for healthcare, finance, real estate, and insurance. The platform exposes a REST API at app.phonely.ai/api for agent management and a post-call webhook that delivers structured JSON (transcript, summary, sentiment, action items, recording URL) to any HTTPS endpoint after each call. Prebuilt integrations cover Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, and Gmail; the visual workflow builder also supports importing arbitrary REST APIs from a curl command. Pricing is usage-based with Free, Starter ($50/mo), Pro ($150/mo), and Enterprise tiers — minutes-included plus per-minute overage rather than per-agent seats. The platform is SOC 2, HIPAA, GDPR, CCPA, and PCI compliant.

agent aware

Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.

Kin Score

API Evangelist profiles Phonely the way a machine reads it — 59 machine-readable artifacts across 2 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Phonely scores 48.4/100 (developing), with a separate agent-readiness read of 26/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Phonely Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from Phonely's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/phonely/"
   title="Phonely on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/phonely.svg"
       alt="Phonely Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile Phonely

Each block below is one kind of artifact we hold for Phonely. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 2

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Phonely Agents API

Manage Phonely voice agents programmatically. Retrieve a single agent or list all agents for a user, and update agent configuration including voice, greeting message, name, conv...

Phonely Webhooks API

Receive structured post-call event data from Phonely after each AI voice interaction completes. The Send Call Data post-call workflow action POSTs a JSON payload containing call...

Open Collections 2

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Phonely Agents API

OPEN COLLECTION

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.

Published pricing tiers and plan structures.

Phonely Plans Pricing

4 plans

PLANS

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Phonely Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 18

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

AI voice agents that answer business phone calls in real time with sub-400ms response latency on dedicated infrastructure
1,000+ voices across 100+ languages with voice cloning
Fine-tuned industry models for healthcare, finance, real estate, insurance, and home services
Visual workflow builder with API Request blocks for arbitrary REST integrations
Prebuilt one-click integrations with Google Calendar, Salesforce, HubSpot, Five9, Zapier, Outlook, Slack, Gmail
Outbound calling campaigns for lead capture, qualification, and follow-up
SMS conversational AI (Pro plan and above)
Real-time appointment booking and CRM updates
Call transcription, AI summaries, sentiment analysis, key points, and action items
Post-call webhooks delivering structured JSON to any HTTPS endpoint
A/B testing across agent configurations
Frontend REST API for agent management with X-Authorization API key auth
Spam filtering on inbound calls
SIP trunking on Enterprise plans
HIPAA, SOC 2, GDPR, CCPA, and PCI compliance
Usage-based pricing with no per-agent fees — pay only for active AI call time
10,000+ customers handling 100,000+ daily calls (per company claims)
Positioned against Bland AI, Retell AI, Vapi, and Dialora as a contact-center alternative

Scroll within the panel for all 18 ·

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Phonely Webhooks

Phonely delivers post-call event data to any HTTPS endpoint configured via the "Send Call Data" post-call action in the workflow builder. The event is delivered as an HTTP POST ...

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Phonely Context

0 classes · 3 properties

JSON-LD

Spectral Rules 3

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Phonely API Rules

3 rules · 1 errors · 1 warnings

SPECTRAL

Phonely API Rules

5 rules · 3 warnings

SPECTRAL

Phonely API Rules

9 rules · 5 errors · 3 warnings

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Phonely Agent

0 properties

JSON SCHEMA

Phonely Post-Call Event

28 properties

JSON SCHEMA

Examples 4

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Phonely Authentication

apiKey · 1 scheme

SECURITY

Phonely Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Phonely Agentic Access

3 operations · 3 acting

3 operations · 3 acting

AGENTIC

Use Cases 10

What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.

What developers build with this provider.

Healthcare appointment scheduling and intake with HIPAA BAA
Insurance claim intake and qualification
Contact center / call center automation for SMBs
Legal intake and lead qualification
Real estate lead capture and showing scheduling
Home services dispatch and quoting
Payment collection and processing over the phone
Outbound sales outreach and lead qualification campaigns
After-hours phone answering and ticketing
Multilingual customer support across 100+ languages

Scroll within the panel for all 10 ·

Integrations 10

Pre-built integrations with other platforms tell you where this provider already fits in a stack.

Pre-built integrations with other platforms and tools.

Google Calendar (one-click)
Outlook (one-click)
Gmail (one-click)
Slack (one-click)
Salesforce CRM (one-click)
HubSpot CRM (one-click)
Five9 contact center (one-click)
Zapier (one-click)
Twilio (SIP trunking and number provisioning, enterprise)
Any REST API via the visual workflow builder "API Request" block (curl import)

Scroll within the panel for all 10 ·

Resources

Every other property we hold for Phonely — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 3

Portal, sign-up, and the first successful call

Documentation 3

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Access & Security 2

Authentication, authorization, and security posture

Operate 2

Status, limits, changes, and where to get help

Company 3

The organization behind the API

Other 1

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/phonely · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of Phonely, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.