Presto Automation
Presto Automation (now operating as Presto Phoenix, Inc.) is a Silicon Valley-based voice AI and automation provider for restaurant drive-thrus and quick-service restaurant (QSR) chains. Its flagship product, Presto Voice, is an AI-driven drive-thru ordering assistant that automates order taking using in-house Natural Language Understanding (NLU) and large language models combined with automated speech recognition (ASR) and text-to-speech (TTS), with optional human-in-the-loop supervision. Presto offers a full spectrum of operating modes (supervised AI, pure AI, agent-led, and unsupervised AI) and has expanded into AI-native phone ordering for QSRs. Presto Voice integrates into existing drive-thru hardware, confirmation boards, headsets, and POS platforms through partnerships with vendors such as Oracle, PAR, and Qu, and draws on AI partnerships with OpenAI and ElevenLabs. Presto does not publish a public or partner-facing developer API, SDK, or documentation portal; integrations are arranged directly with the company through vendor and POS partnerships, so no API products are listed here.
Index entry only — little beyond a description and a link, and nothing machine-readable enough for an agent to act on without a human reading the site first.
API Evangelist profiles Presto Automation the way a machine reads it — 14 machine-readable artifacts, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Presto Automation scores 8.1/100 (minimal), with a separate agent-readiness read of 0/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Presto Automation
Each block below is one kind of artifact we hold for Presto Automation. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
Features 6
The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.
Notable capabilities this provider offers.
AI Drive-Thru Order Taking
Automated, 24/7 drive-thru order taking using in-house NLU and large language models with ASR and TTS for natural, conversational interactions.
Human-in-the-Loop Supervision
A full spectrum of operating modes including supervised AI, pure AI, agent-led, and unsupervised AI, where remote agents oversee or intervene as needed.
Context-Specific Upselling
Preference-based, time-based, and modification upselling that makes significantly more upsell attempts than human staff to increase order value.
Multi-Language Ordering
Support for ordering in multiple languages to serve diverse customer bases at the drive-thru.
Menu Unification
A proprietary system that consolidates disparate QSR menu data into a structured, centralized format with brand-level multi-location management.
AI-Native Phone Ordering
A phone ordering business unit that applies Presto's Voice AI to take orders over the phone for quick-service restaurants.
Security Posture 1
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Use Cases 4
What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.
What developers build with this provider.
Drive-Thru Labor Savings
Offloading order taking to Voice AI to free staff for food preparation and service, saving labor hours per store per day.
Revenue Growth Through Upselling
Driving incremental revenue through consistent, context-aware upsell and add-on recommendations on every order.
Order Accuracy And Speed
Improving order accuracy and reducing wait times in noisy drive-thru environments.
Phone Order Automation
Automating inbound phone orders for QSRs to reduce missed calls and staffing pressure.
Integrations 3
Pre-built integrations with other platforms tell you where this provider already fits in a stack.
Pre-built integrations with other platforms and tools.
OpenAI
Leverages OpenAI GPT models to enhance the naturalness of drive-thru Voice AI conversations.
ElevenLabs
Partnership to deliver realistic, lifelike text-to-speech voices for restaurant drive-thru Voice AI.
POS And Drive-Thru Hardware
Integrates with existing POS platforms, confirmation boards, drive-thru speakers, and headset systems for rapid deployment.
Resources
Every other property we hold for Presto Automation — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Access & Security 1
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Company 4
The organization behind the API
Other 1
Properties that don't map to a standard resource type
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