PRIMIS
Primis (Primis CX) is a post-purchase customer experience platform for eCommerce retailers, headquartered in the UK and backed by 500 Global. Its products — Primis Track (branded order tracking), Primis Ship (discounted multi-carrier shipping), Primis Returns (label-less returns processing), and Primis International (cross-border logistics across 120+ carriers) — reduce "where is my order?" support volume and drive repeat purchases. Primis exposes a REST API (OpenAPI 3.0.0, 42 operations) over HTTPS with bearer-token authentication, covering retailers, orders, shipments, products, campaigns, billing, users, tracking pages, FAQs, and documents, and integrates with Shopify, BigCommerce, Adobe Commerce/Magento, WooCommerce, and carriers such as DPD, DHL, USPS, Evri, UPS, and FedEx.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles PRIMIS the way a machine reads it — 28 machine-readable artifacts across 1 API, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — PRIMIS scores 35.0/100 (thin), with a separate agent-readiness read of 20/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
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<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/primis/"
title="PRIMIS on API Evangelist — API profile and Kin Score">
<img src="https://apis.io/badge/primis.svg"
alt="PRIMIS Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>[](https://providers.apievangelist.com/providers/primis/)<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/primis/"
title="PRIMIS on API Evangelist — API profile and Kin Score">
<img src="https://apis.io/badge/primis/card.svg"
alt="PRIMIS Kin Score — API readiness rating by API Evangelist" width="340" height="120" loading="lazy">
</a>More shapes, themes and sizes → · Score as JSON · How badges work
How we profile PRIMIS
Each block below is one kind of artifact we hold for PRIMIS. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 12
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
PRIMIS Auth API
The Auth API from PRIMIS — 6 operation(s) for auth.
PRIMIS Billing API
Billing API
PRIMIS Campaign API
Campaign API
PRIMIS Document API
Documents API
PRIMIS FAQ API
FAQ API
PRIMIS Index API
Index API
PRIMIS Invitation API
The Invitation API from PRIMIS — 3 operation(s) for invitation.
PRIMIS Order API
Order API
PRIMIS Product API
Product API
PRIMIS Retailer API
Retailer API
PRIMIS Tracking API
Tracking Context API
PRIMIS User API
User API
Scroll within the panel for all 12 ·
Open Collections 13
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
API Collection
OPEN COLLECTIONREST Auth API
OPEN COLLECTIONREST Auth Billing API
OPEN COLLECTIONREST Auth Campaign API
OPEN COLLECTIONREST Auth Document API
OPEN COLLECTIONREST Auth FAQ API
OPEN COLLECTIONREST Auth Index API
OPEN COLLECTIONREST Auth Invitation API
OPEN COLLECTIONREST Auth Order API
OPEN COLLECTIONREST Auth Product API
OPEN COLLECTIONREST Auth Retailer API
OPEN COLLECTIONREST Auth Tracking API
OPEN COLLECTIONREST Auth User API
OPEN COLLECTIONScroll within the panel for all 13 ·
Security Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for PRIMIS — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 3
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 3
MCP servers, agent skills, and machine-readable catalogs
Access & Security 2
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 2
Pricing, plans, and the legal terms of use
Company 1
The organization behind the API
Other 2
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/primis · machine-readable index on apis.io
This is an independent, third-party profile of PRIMIS, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.
The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.
Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.
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