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Punchh

Punchh, now part of PAR Technology and offered under the PAR Engagement brand, is an enterprise loyalty, offers, and customer engagement platform for restaurants. It unifies guest data from online ordering, mobile apps, POS, and kiosks into a single view so brands can run personalized loyalty and marketing programs. PAR exposes well-documented Punchh APIs through its developer portal covering platform functions, mobile, online ordering, POS and kiosk integration, and a webhooks manager, with sample collections published to Postman. Most integration surfaces require partner certification. Over 275 restaurant brands rely on Punchh to grow customer lifetime value.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Punchh the way a machine reads it — 87 machine-readable artifacts across 7 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Punchh scores 60.4/100 (strong), with a separate agent-readiness read of 54/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 60.4/100 · strong
Contract Quality 20.0 / 25
Developer Ergonomics 9.1 / 20
Commercial Clarity 5.8 / 20
Operational Transparency 5.8 / 13
Governance 10.4 / 12
Discoverability 9.3 / 10
Agent readiness — 54/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3
A2A Agent Card 0 / 8

How we profile Punchh

Each block below is one kind of artifact we hold for Punchh. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 7

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Punchh Check-In API

Loyalty check-ins for online orders.

Punchh Check-Ins API

Loyalty check-in transaction details.

Punchh Configuration API

Location and program configuration/metadata.

Punchh Offers API

Guest offer management.

Punchh Receipts API

Receipt detail storage.

Punchh Redemptions API

Apply rewards and discounts against online order receipts.

Punchh Users API

Guest registration, authentication, and profile management.

Scroll within the panel for all 7 ·

Open Collections 4

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Punchh Plans Pricing

1 plans

PLANS

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Punchh Rate Limits

4 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 6

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

Loyalty Programs

Configurable points, rewards, tiers, and membership levels across channels.

Offers and Campaigns

Targeted offers, coupons, and personalized marketing campaigns driven by unified guest data.

Omnichannel Check-Ins

Earn loyalty across mobile, online ordering, POS, and kiosk channels.

Redemptions

Apply rewards, redeemables, and discounts against receipts with possible/create/void flows.

Webhooks Manager

Real-time event notifications for coupons, points, rewards, and guest lifecycle events.

Headless Offers

Surface Punchh-defined offers natively in external platforms via Platform Functions.

Semantic Vocabularies 4

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Punchh Mobile Context

8 classes · 52 properties

JSON-LD

Punchh Online Ordering Context

4 classes · 27 properties

JSON-LD

Punchh Platform Functions Context

1 classes · 5 properties

JSON-LD

Punchh Pos Context

2 classes · 10 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Punchh API Rules

5 rules · 4 warnings

SPECTRAL

Punchh API Rules

37 rules · 3 errors · 23 warnings

SPECTRAL

JSON Schema 15

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

AccessToken

4 properties

JSON SCHEMA

CreateUserRequest

4 properties

JSON SCHEMA

LoginRequest

2 properties

JSON SCHEMA

MarkOffersReadRequest

4 properties

JSON SCHEMA

TransactionDetailsRequest

2 properties

JSON SCHEMA

TransactionDetails

2 properties

JSON SCHEMA

UpdateUserProfileRequest

2 properties

JSON SCHEMA

UserSession

2 properties

JSON SCHEMA

OnlineOrderCheckinRequest

12 properties

JSON SCHEMA

OnlineOrderCheckinResponse

5 properties

JSON SCHEMA

OnlineOrderRedemptionRequest

7 properties

JSON SCHEMA

OnlineOrderRedemptionResponse

7 properties

JSON SCHEMA

Redeemable

5 properties

JSON SCHEMA

PosCheckinRequest

4 properties

JSON SCHEMA

PosUser

6 properties

JSON SCHEMA

Scroll within the panel for all 15 ·

JSON Structure 15

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Mobile Access Token Structure

4 properties

JSON STRUCTURE

Mobile Create User Request Structure

4 properties

JSON STRUCTURE

Mobile Login Request Structure

2 properties

JSON STRUCTURE

Mobile Mark Offers Read Request Structure

4 properties

JSON STRUCTURE

Mobile Transaction Details Structure

2 properties

JSON STRUCTURE

Mobile User Session Structure

2 properties

JSON STRUCTURE

Platform Functions Redeemable Structure

5 properties

JSON STRUCTURE

Pos Pos Checkin Request Structure

4 properties

JSON STRUCTURE

Pos Pos User Structure

6 properties

JSON STRUCTURE

Scroll within the panel for all 15 ·

Examples 15

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Scroll within the panel for all 15 ·

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Punchh Authentication

apiKey/http · 3 schemes

SECURITY

Punchh Domain Security

TLSv1.3 · DMARC

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Punchh Agentic Access

17 operations · 12 acting

17 operations · 12 acting

AGENTIC

Use Cases 4

What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.

What developers build with this provider.

Branded Mobile Loyalty App

Power a restaurant brand's mobile app with sign-in, profile, check-ins, and offers.

Online Ordering Rewards

Let guests earn and redeem loyalty on a digital ordering platform via SSO and check-in APIs.

POS Loyalty at the Counter

Look up guests, accrue points, and redeem rewards at the point of sale or kiosk.

External Offer Distribution

Pull Punchh redeemables into a CDP, messaging platform, or partner channel.

Integrations 5

Pre-built integrations with other platforms tell you where this provider already fits in a stack.

Pre-built integrations with other platforms and tools.

Point of Sale Systems

Integrations with restaurant POS platforms for in-store loyalty.

Online Ordering Platforms

Digital and online ordering platforms connect via the Online Ordering and SSO API.

Customer Data Platforms

Unify guest data with CDPs and CRMs.

Salesforce Marketing Cloud

Punchh Loyalty connector for Salesforce Marketing Cloud on AppExchange.

Messaging and Payment Gateways

Connects to messaging platforms, surveys, and payment gateways across dozens of categories.

Solutions 3

Packaged solutions the provider offers on top of the raw API surface.

Packaged solutions this provider offers.

Loyalty

Enterprise loyalty program management for restaurant brands.

Offers

Personalized offers and promotions engine.

Guest Engagement

Unified marketing and engagement across the guest lifecycle.

Resources

Every other property we hold for Punchh — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 2

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Operate 1

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/punchh · machine-readable index on apis.io