Need help with your APIs? I offer API discovery, governance & evangelism services. Explore services →
API Evangelist API Evangelist
Discovery
Learnings
Guidance
Toolbox
Alignment
API Evangelist LLC
Sendcloud website screenshot

Sendcloud

Sendcloud is Europe's leading shipping platform for e-commerce, headquartered in Eindhoven, Netherlands. The platform connects 30,000+ merchants to 160+ carriers (DHL, DPD, UPS, GLS, FedEx, PostNL, bpost, La Poste, Royal Mail, Hermes, and many more) and 100+ commerce / WMS / marketplace integrations across the UK, Netherlands, Belgium, France, Germany, Austria, Italy, and Spain. The Sendcloud APIs cover the full fulfillment lifecycle — Orders, Ship an Order, Shipments, Service Points, Parcel Tracking, Parcel Documents, Returns, Event Subscriptions, Webhooks, Integrations, Analytics, and Reporting — over a versioned v2 / v3 REST surface on https://panel.sendcloud.sc, authenticated with HTTP Basic (public + private key) or OAuth 2.0 client credentials.

agent ready

Reference-quality API operations across every facet — a rich contract, published governance, transparent operations, and machine-readable commercial terms.

Kin Score

API Evangelist profiles Sendcloud the way a machine reads it — 127 machine-readable artifacts across 24 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Sendcloud scores 70.8/100 (exemplar), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 70.8/100 · exemplar
Contract Quality 20.1 / 25
Developer Ergonomics 12.6 / 20
Commercial Clarity 11.6 / 20
Operational Transparency 6.8 / 13
Governance 10.4 / 12
Discoverability 9.3 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Sendcloud

Each block below is one kind of artifact we hold for Sendcloud. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 24

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Sendcloud Address API

The Address API from Sendcloud — 1 operation(s) for address.

Sendcloud Analytics API

The Analytics API from Sendcloud — 2 operation(s) for analytics.

Sendcloud Broadcast API

The Broadcast API from Sendcloud — 1 operation(s) for broadcast.

Sendcloud Connections API

The Connections API from Sendcloud — 2 operation(s) for connections.

Sendcloud Customs Documents Download API

The Customs Documents Download API from Sendcloud — 2 operation(s) for customs documents download.

Sendcloud Exception logs API

Integration exception logs API

Sendcloud Integrations API

The Integrations API from Sendcloud — 6 operation(s) for integrations.

Sendcloud Label Download API

The Label Download API from Sendcloud — 4 operation(s) for label download.

Sendcloud Labels API

The Labels API from Sendcloud — 2 operation(s) for labels.

Sendcloud OAuth2 API

The OAuth2 API from Sendcloud — 1 operation(s) for oauth2.

Sendcloud Parcel Documents API

The Parcel Documents API from Sendcloud — 2 operation(s) for parcel documents.

Sendcloud Parcel Tracking API

The Parcel Tracking API from Sendcloud — 2 operation(s) for parcel tracking.

Sendcloud Parcels API

Get insights about parcels

Sendcloud Products API

Get insights about products

Sendcloud Reporting API

Generate data exports and reports.

Sendcloud Returns API

The Returns API from Sendcloud — 6 operation(s) for returns.

Sendcloud Service Points API

Service Points API

Sendcloud Subscriptions API

The Subscriptions API from Sendcloud — 2 operation(s) for subscriptions.

Sendcloud Tracking API

The Tracking API from Sendcloud — 1 operation(s) for tracking.

Sendcloud Transit times API

Get insights about average transit times per carriers and shipping methods

Sendcloud User Carriers and Shipping Methods API

Get list of carriers and shipping methods a user ever used

Scroll within the panel for all 24 ·

Postman Collections 20

A runnable collection turns the contract into something a developer can execute in seconds. We profile them because the fastest way to trust an API is to make a real call against it.

Ready-to-run Postman collections for exercising this provider's APIs.

Scroll within the panel for all 20 ·

Open Collections 20

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Shipments

OPEN COLLECTION

Analytics

OPEN COLLECTION

Integrations

OPEN COLLECTION

Labels

OPEN COLLECTION

Parcel Documents

OPEN COLLECTION

Parcels

OPEN COLLECTION

Reporting

OPEN COLLECTION

Tracking parcels

OPEN COLLECTION

Webhooks

OPEN COLLECTION

Analytics

OPEN COLLECTION

Event Subscriptions API

OPEN COLLECTION

Integrations

OPEN COLLECTION

Orders

OPEN COLLECTION

Parcel documents API

OPEN COLLECTION

Parcel Tracking API

OPEN COLLECTION

Reporting

OPEN COLLECTION

Returns

OPEN COLLECTION

Service Points API [BETA]

OPEN COLLECTION

Ship an Order

OPEN COLLECTION

Webhooks

OPEN COLLECTION

Scroll within the panel for all 20 ·

Arazzo Workflows 12

Real integrations are rarely a single call. Arazzo describes the multi-step sequences — auth, then create, then confirm — so both a human and an agent can follow the choreography, not just the endpoints.

Multi-step API workflows described with the Arazzo specification.

Sendcloud Announce a Shipment and Get its Return Portal URL

Announce a shipment synchronously, then retrieve the return portal URL customers use to create a return.

ARAZZO

Sendcloud Announce a Shipment with Label

Announce a shipment synchronously, then verify it and read its label document link.

ARAZZO

Sendcloud Bulk Print Labels for Recent Parcels

List parcels filtered by status, then request a single bulk PDF of their labels.

ARAZZO

Sendcloud Cancel a Shipment with Confirmation

Look up a shipment by id, then cancel it and branch on whether cancellation was immediate or queued.

ARAZZO

Sendcloud Create a Parcel and Fetch its Label

Create a parcel with a label request, then retrieve its PDF label download URLs.

ARAZZO

Sendcloud Create a Parcel and Get its Return Portal URL

Create a labelled parcel, then retrieve the return portal URL a customer can use to start a return.

ARAZZO

Sendcloud Create a Parcel and Track its Shipment

Create a labelled parcel, then poll its tracking until it is en route.

ARAZZO

Sendcloud Create a Return and Cancel It If Cancellable

Create a standalone return, inspect it, and request cancellation only when it is still cancellable.

ARAZZO

Sendcloud Register an External Parcel and Track It

Register a parcel labelled outside Sendcloud for tracking, then retrieve its tracking record.

ARAZZO

Sendcloud Ship an Order Asynchronously and Poll the Parcel

Request a label for an order asynchronously, then poll the created parcel until it has a label.

ARAZZO

Sendcloud Ship an Order Synchronously and Track It

Request a label for an order synchronously, then pull its v3 tracking detail.

ARAZZO

Sendcloud Validate and Create a Return

Validate a return payload, create the return, then retrieve its full detail.

ARAZZO

Scroll within the panel for all 12 ·

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Sendcloud Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 15

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

160+ European carriers

DHL, DPD, UPS, GLS, FedEx, PostNL, bpost, La Poste, Royal Mail, Hermes, Colissimo, Chronopost, Mondial Relay, and many more.

100+ commerce / WMS / marketplace integrations

Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, Amazon, eBay, Etsy, Bol.com, Lightspeed.

Service points across Europe

Aggregated parcel-shop, locker, and post-office network exposed through one Service Points API.

Branded tracking

Merchant-branded tracking pages, email / SMS / WhatsApp delivery notifications.

Returns portal

Self-service consumer return portal with drop-off, pickup, postbox, and in-store options.

Multicollo (multi-parcel) shipments

Multiple physical parcels announced under a single shipment.

Pack & Go

Warehouse-floor pick-and-pack workflow.

REST API at panel.sendcloud.sc

Versioned v2 and v3 REST surface.

HTTP Basic + OAuth 2.0 client credentials

Public/private key Basic auth or token exchange at https://account.sendcloud.com/oauth2/token (scope api).

Cursor-based pagination

v3 list endpoints return next/previous cursors.

Typed event subscriptions and webhooks

parcel-status-changed, return-created and other typed events delivered to merchant endpoints.

Rate limits by HTTP safety class

1,000 GET / minute and 100 unsafe / minute (15 burst / second) per integration.

Multi-currency billing

Subscription priced in EUR; carrier postage in local currency.

Postman collection + OpenAPI v3

Official Postman and downloadable OpenAPI for v3 surfaces.

Marketplace integration guidelines

Sendcloud-Partner-Id header for third-party platforms calling on behalf of merchants.

Scroll within the panel for all 15 ·

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Sendcloud Context

40 classes · 17 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Sendcloud API Rules

5 rules · 4 warnings

SPECTRAL

Sendcloud API Rules

15 rules · 3 errors · 8 warnings

SPECTRAL

JSON Schema 9

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

DeliveryOption

0 properties

JSON SCHEMA

Sendcloud Order

0 properties

JSON SCHEMA

Sendcloud ParcelTrackingCreateRequest

0 properties

JSON SCHEMA

Sendcloud ParcelTrackingResponse

0 properties

JSON SCHEMA

Price Object

2 properties

JSON SCHEMA

Return Object

33 properties

JSON SCHEMA

Service Point Search Result

0 properties

JSON SCHEMA

Service Point Address

5 properties

JSON SCHEMA

Service Point

13 properties

JSON SCHEMA

Scroll within the panel for all 9 ·

JSON Structure 2

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Sendcloud Return Structure

7 properties

JSON STRUCTURE

Sendcloud Shipment Structure

9 properties

JSON STRUCTURE

Examples 3

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Sendcloud Authentication

apiKey/http/oauth2 · 3 schemes

SECURITY

Sendcloud Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Sendcloud Trust Center

ISO 27001, GDPR

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Sendcloud Scopes

1 scope · clientCredentials

1 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Sendcloud Agentic Access

94 operations · 42 acting

94 operations · 42 acting

AGENTIC

Use Cases 6

What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.

What developers build with this provider.

European D2C fulfillment

Direct-to-consumer brands shipping across the EU from a central warehouse.

Cross-border ecommerce

UK / EU cross-border shipping with customs documents and carrier routing.

Marketplace shipping

Brands selling on Amazon, eBay, Etsy, and Bol.com aggregating fulfillment in one platform.

3PL / WMS integration

Warehouse providers calling Sendcloud on behalf of multiple merchants via the Integrations API and Sendcloud-Partner-Id header.

Branded post-purchase experience

Merchant-branded tracking, return portal, and notifications.

Returns automation

Self-service returns with multi-method drop-off / pickup.

Solutions 5

Packaged solutions the provider offers on top of the raw API surface.

Packaged solutions this provider offers.

Lite

EUR 33/month - 400 labels/month, 3 integrations, branded tracking.

Growth

EUR 99/month - 1,000 labels/month, Pack & Go, WhatsApp notifications.

Premium

EUR 195/month - 10,000 labels/month, return management module, analytics.

Pro

EUR 799/month - 30,000 labels/month, dedicated CSM, marketplace solutions.

Enterprise

Custom volumes, SLAs, custom development.

Resources

Every other property we hold for Sendcloud — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Commercial 3

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 1

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/sendcloud · machine-readable index on apis.io