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ServiceTitan website screenshot

ServiceTitan

ServiceTitan is the operating system for the trades — all-in-one field service management software for residential and commercial contractors in HVAC, plumbing, electrical, roofing, garage door, pest control, refrigeration, fire & life safety, septic, landscape, and other service-based industries. The platform unifies CRM, dispatch, scheduling, job management, pricebook, mobile field execution, invoicing, payments, payroll, marketing attribution, memberships, service agreements, reporting, and Contact Center / Voice Agent capabilities behind a tenant-scoped V2 REST API surface accessed via OAuth 2.0 client credentials and a per-application App Key. ServiceTitan is the parent of FieldRoutes (pest), Aspire (landscape), and Convex (commercial sales), and ships Conduit as its integration platform.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles ServiceTitan the way a machine reads it — 95 machine-readable artifacts across 55 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — ServiceTitan scores 62.3/100 (strong), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.3/100 · strong
Contract Quality 16.8 / 25
Developer Ergonomics 8.3 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 5.5 / 13
Governance 10.4 / 12
Discoverability 9.3 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile ServiceTitan

Each block below is one kind of artifact we hold for ServiceTitan. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 55

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

ServiceTitan Marketing API

Manage marketing campaigns, campaign categories, suppression lists, and attribution data that powers cost-per-lead and cost-per-booked-job reporting. Underpins Marketing Pro ema...

ServiceTitan Marketing Reputation API

Retrieve aggregated customer reviews and reputation metrics across Google, Facebook, Yelp, BBB, and other connected review providers. Read-only API surfacing review text, rating...

ServiceTitan Memberships API

Manage membership types, customer memberships, membership invoice templates, recurring service types, and recurring service events. Drives the recurring revenue surface — mainte...

ServiceTitan Service Agreements API

Manage commercial service agreements — contract terms, billed locations, line items, renewal cadence, and invoice generation rules. Used by commercial trades for multi-site recu...

ServiceTitan Forms API

Retrieve form definitions and field-completed form submissions including photos, signatures, checkbox values, and free-text responses. Used for safety checklists, equipment comm...

ServiceTitan Payroll API

Manage payroll adjustments, gross-pay items, job splits, timesheet codes, activity codes, non-job timesheets, and payroll settings. Exports to ADP, Paychex, Gusto, Paylocity, an...

ServiceTitan Timesheets API

Read and write timesheet entries, activity codes, and shift segments tying technician time to jobs, non-job activities, paid time off, and travel. Feeds the Payroll API and Fiel...

ServiceTitan Reporting API

Run published custom reports with parameters and retrieve dynamic value sets used by report inputs. Lower rate limit than other surfaces — 1 of the same report per minute per te...

ServiceTitan Sales & Estimates API

Create and retrieve estimates, estimate items, and proposal templates. Backs the Proposal Builder feature used to convert leads into approved scopes of work — including good / b...

ServiceTitan Customer Interactions API

Submit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS / email flow that aggregates into Marketing Reputation.

ServiceTitan Task Management API

Create, update, and resolve internal tasks, task types, sub-tasks, and task statuses. Used for office-to-field handoffs, escalations, and back-office workflows that aren't custo...

ServiceTitan Telecom API

Retrieve inbound and outbound call records, call recordings, call analytics, and call reasons. Powers Contact Center Pro reporting and Voice Agent transcript analysis.

ServiceTitan Scheduling Pro API

Power online booking widgets — list configured schedulers, retrieve scheduler availability, create and update booking sessions. Backed by the Schedule Engine acquisition; requir...

ServiceTitan Job Booking & Capacity API

Retrieve call reasons, job booking call reason metadata, capacity-aware booking windows, and recommended slot suggestions. Bridges Telecom call intake with JPM job creation.

ServiceTitan Webhooks API

Manage webhook subscriptions for customer, job, appointment, invoice, payment, and membership lifecycle events. V1 is closed to new subscriptions; V2 webhooks are in development...

ServiceTitan Adjustments API

The Adjustments API from ServiceTitan — 1 operation(s) for adjustments.

ServiceTitan Appointment Assignments API

The Appointment Assignments API from ServiceTitan — 3 operation(s) for appointment assignments.

ServiceTitan Appointments API

Job appointments and visits

ServiceTitan Attachments API

The Attachments API from ServiceTitan — 1 operation(s) for attachments.

ServiceTitan Bookings API

Customer-initiated booking requests

ServiceTitan Business Hours API

The Business Hours API from ServiceTitan — 1 operation(s) for business hours.

ServiceTitan Business Units API

The Business Units API from ServiceTitan — 2 operation(s) for business units.

ServiceTitan Capacity API

The Capacity API from ServiceTitan — 1 operation(s) for capacity.

ServiceTitan Categories API

The Categories API from ServiceTitan — 1 operation(s) for categories.

ServiceTitan Contacts API

Customer contact methods (phone, email)

ServiceTitan Customers API

Customer-of-record records

ServiceTitan Discounts And Fees API

The Discounts And Fees API from ServiceTitan — 1 operation(s) for discounts and fees.

ServiceTitan Employees API

The Employees API from ServiceTitan — 1 operation(s) for employees.

ServiceTitan Equipment API

The Equipment API from ServiceTitan — 2 operation(s) for equipment.

ServiceTitan GL Accounts API

The GL Accounts API from ServiceTitan — 1 operation(s) for gl accounts.

ServiceTitan GPS API

The GPS API from ServiceTitan — 1 operation(s) for gps.

ServiceTitan Installed Equipment API

The Installed Equipment API from ServiceTitan — 2 operation(s) for installed equipment.

ServiceTitan Invoices API

The Invoices API from ServiceTitan — 3 operation(s) for invoices.

ServiceTitan Job Types API

Job type definitions

ServiceTitan Jobs API

Service jobs (work orders)

ServiceTitan Journal Entries API

The Journal Entries API from ServiceTitan — 1 operation(s) for journal entries.

ServiceTitan Leads API

Pre-customer lead records

ServiceTitan Locations API

Customer service locations and addresses

ServiceTitan Materials API

The Materials API from ServiceTitan — 2 operation(s) for materials.

ServiceTitan Payments API

The Payments API from ServiceTitan — 3 operation(s) for payments.

ServiceTitan Projects API

Multi-job projects

ServiceTitan Purchase Orders API

The Purchase Orders API from ServiceTitan — 2 operation(s) for purchase orders.

ServiceTitan Receipts API

The Receipts API from ServiceTitan — 1 operation(s) for receipts.

ServiceTitan Services API

The Services API from ServiceTitan — 2 operation(s) for services.

ServiceTitan Tag Types API

The Tag Types API from ServiceTitan — 1 operation(s) for tag types.

ServiceTitan Tags API

Tag types and customer tagging

ServiceTitan Tax Zones API

The Tax Zones API from ServiceTitan — 1 operation(s) for tax zones.

ServiceTitan Technician Shifts API

The Technician Shifts API from ServiceTitan — 1 operation(s) for technician shifts.

ServiceTitan Technicians API

The Technicians API from ServiceTitan — 2 operation(s) for technicians.

ServiceTitan Transfers API

The Transfers API from ServiceTitan — 1 operation(s) for transfers.

ServiceTitan Trucks API

The Trucks API from ServiceTitan — 1 operation(s) for trucks.

ServiceTitan User Roles API

The User Roles API from ServiceTitan — 1 operation(s) for user roles.

ServiceTitan Vendors API

The Vendors API from ServiceTitan — 1 operation(s) for vendors.

ServiceTitan Warehouses API

The Warehouses API from ServiceTitan — 1 operation(s) for warehouses.

ServiceTitan Zones API

The Zones API from ServiceTitan — 1 operation(s) for zones.

Scroll within the panel for all 55 ·

Open Collections 8

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Scroll within the panel for all 8 ·

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Servicetitan Rate Limits

2 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 12

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

All-in-one field service management for residential and commercial trades
24 published REST API surfaces covering CRM, JPM, Dispatch, Accounting, Pricebook, Inventory, and more
OAuth 2.0 client-credentials authentication with per-tenant App Keys and Client IDs
Default rate limit of 60 calls per second per application per tenant; Reporting API limited to 1 of the same report per minute per tenant
Production and Integration (sandbox) environments with separate auth endpoints
Webhooks V1 (closed to new subscriptions) plus polling via `modifiedOnOrAfter` for change tracking; Webhooks V2 in development
Developer Portal V2 with API & Webhook Reference, app key management, and request access flow
Tenant-scoped data — every API path includes the tenant ID and every request includes ST-App-Key
Marketplace of certified partner integrations (Conduit, Zapier, Celigo, Prismatic, Workato, Rollout)
Pro add-ons exposed via the same API surface: Marketing Pro, Dispatch Pro, Pricebook Pro, Scheduling Pro, Fleet Pro, Contact Center Pro, Field Pro, Voice Agent
Supply chain partner integrations through the open-source request-middleware-templates Liquid framework
Sister platforms — FieldRoutes (pest), Aspire (landscape), Convex (commercial sales) — share the ServiceTitan account but have separate API surfaces not yet documented in the public developer portal

Scroll within the panel for all 12 ·

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Servicetitan Context

0 classes · 12 properties

JSON-LD

Spectral Rules 1

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

ServiceTitan API Rules

5 rules · 3 warnings

SPECTRAL

JSON Schema 9

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

ServiceTitan Appointment

13 properties

JSON SCHEMA

ServiceTitan Customer

16 properties

JSON SCHEMA

ServiceTitan Invoice

20 properties

JSON SCHEMA

ServiceTitan Job

22 properties

JSON SCHEMA

ServiceTitan Location

11 properties

JSON SCHEMA

ServiceTitan Pricebook Material

16 properties

JSON SCHEMA

ServiceTitan Payment

14 properties

JSON SCHEMA

ServiceTitan Project

15 properties

JSON SCHEMA

ServiceTitan Pricebook Service

20 properties

JSON SCHEMA

Scroll within the panel for all 9 ·

Examples 3

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Servicetitan Authentication

apiKey/oauth2 · 2 schemes

SECURITY

Servicetitan Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Servicetitan Scopes

OAuth 2.0 · no documented scopes

0 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Servicetitan Agentic Access

90 operations · 38 acting

90 operations · 38 acting

AGENTIC

Resources

Every other property we hold for ServiceTitan — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Build 3

SDKs, sample code, and the tooling you integrate with

Other 3

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/servicetitan · machine-readable index on apis.io