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Thoughtly

Thoughtly is an AI voice and chat agent platform that helps revenue and support teams contact every lead across every channel — voice, SMS, email, WhatsApp, and iMessage. The product combines a no-code agent designer (decision-tree builder, Vibes AI assistant, Genius knowledge base), a managed telephony layer (purchased numbers, branded calling, BYOC, voice cloning), and a public REST API for programmatically creating contacts, triggering outbound calls, and subscribing to call-completion webhooks. Thoughtly integrates natively with Salesforce, HubSpot, Zoho, GoHighLevel, Keap, Pipedrive, Attio, Calendly, Acuity, Cal.com, Mindbody, Gmail, Slack, Zendesk, Shopify, Zapier, and Make.

agent aware

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Thoughtly the way a machine reads it — 50 machine-readable artifacts across 1 API, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Thoughtly scores 54.7/100 (strong), with a separate agent-readiness read of 25/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
Thoughtly Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from Thoughtly's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/thoughtly/"
   title="Thoughtly on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/thoughtly.svg"
       alt="Thoughtly Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile Thoughtly

Each block below is one kind of artifact we hold for Thoughtly. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 4

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Thoughtly agent API

Voice and chat agent operations. Agents are referenced as "interviews" in URLs.

Thoughtly contact API

Contact management — create, retrieve, update, and call contacts.

Thoughtly user API

Authenticated user details.

Thoughtly webhooks API

Webhook subscription, unsubscription, and automation triggers.

Postman Collections 4

A runnable collection turns the contract into something a developer can execute in seconds. We profile them because the fastest way to trust an API is to make a real call against it.

Ready-to-run Postman collections for exercising this provider's APIs.

Open Collections 6

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

API Collection

OPEN COLLECTION

Thoughtly agent API

OPEN COLLECTION

Thoughtly API

OPEN COLLECTION

Thoughtly agent user API

OPEN COLLECTION

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the things the Kin Score reads for access clarity — renamed from commercial clarity in rubric 0.12, because a free statutory interface has access terms and no commercial ones.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Thoughtly Rate Limits

1 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 16

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

No-code Agent Builder with decision-tree nodes, variables, outcomes, and branching logic
Vibes AI assistant for generating and editing agent workflows from natural language
Genius knowledge base (RAG) for grounding agents in customer documents and data
Voice library plus voice cloning and Bring Your Own Key (BYOK) TTS
Branded calling, Bring Your Own Carrier (BYOC), and phone number purchase/management
Public REST API for agents, contacts, calls, webhooks, and automations
Webhook events NEW_RESPONSE, PHONE_TRANSFER, FOLDER_NEW_RESPONSE, FOLDER_PHONE_TRANSFER, ACTION_FAILED
Webhook-triggered Automations for chaining Agent calls with HTTP, CRM, SMS, and email steps
Omnichannel agents — voice → SMS → email → WhatsApp follow-up cadence
Bulk upload + bulk call workflows with Audiences segmentation
Multilingual agents and call screening bypass
Mid-call SMS and mid-call website lookup actions
Analytics dashboard, audit log, and call history with outcome classification
Workspaces with role-based access and team invites
Native integrations with 25+ tools including Salesforce, HubSpot, Zapier, Make, and Shopify
100 requests per minute API rate limit; subscriber 429s retried once with Retry-After

Scroll within the panel for all 16 ·

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Thoughtly Context

0 classes · 4 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Thoughtly API Rules

5 rules · 4 warnings

SPECTRAL

Thoughtly API Rules

6 rules · 1 errors · 4 warnings

SPECTRAL

JSON Schema 4

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Thoughtly Agent

11 properties

JSON SCHEMA

Thoughtly Call

14 properties

JSON SCHEMA

Thoughtly Contact

9 properties

JSON SCHEMA

Thoughtly Webhook

0 properties

JSON SCHEMA

JSON Structure 2

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Thoughtly Call Structure

0 properties

JSON STRUCTURE

Thoughtly Contact Structure

0 properties

JSON STRUCTURE

Examples 4

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Thoughtly Authentication

apiKey · 2 schemes

SECURITY

Thoughtly Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Thoughtly Trust Center

trust center published

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Thoughtly Agentic Access

12 operations · 6 acting

12 operations · 6 acting

AGENTIC

Resources

Every other property we hold for Thoughtly — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 4

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 2

Pagination, idempotency, versioning, errors, and events

Build 2

SDKs, sample code, and the tooling you integrate with

Operate 4

Status, limits, changes, and where to get help

Commercial 3

Pricing, plans, and the legal terms of use

← All providers · Data indexed from github.com/api-evangelist/thoughtly · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of Thoughtly, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.