Unifonic
Unifonic is a Saudi Arabia-based customer engagement and CPaaS platform, backed by SoftBank Vision Fund, that powers SMS, WhatsApp, voice, push notification, and OTP-verification communication for enterprises across the Middle East and beyond. Its developer surface spans an SMS (NextGen) REST API, an Authenticate API for multi-channel OTP verification, Voice APIs for calls, IVR, and number masking, and a WhatsApp Conversations API with template, session, and management endpoints, alongside webhooks for delivery status and channel events, mobile push SDKs, a web event-tracking SDK, chatbot and Flow Studio automation products, and a WhatsApp sandbox for testing.
Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.
API Evangelist profiles Unifonic the way a machine reads it — 13 machine-readable artifacts across 8 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Unifonic scores 60.9/100 (strong), with a separate agent-readiness read of 61/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
How we profile Unifonic
Each block below is one kind of artifact we hold for Unifonic. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 8
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Unifonic Conversations (WhatsApp) API
The Unifonic Conversations API sends WhatsApp template and session messages and manages the WhatsApp service: template management and Meta catalog retrieval endpoints, incoming-...
Unifonic Call Management and Status API
The Call Management and Status API from Unifonic — 2 operation(s) for call management and status.
Unifonic Call Queue Management API
The Call Queue Management API from Unifonic — 2 operation(s) for call queue management.
Unifonic Number Masking API
The Number Masking API from Unifonic — 3 operation(s) for number masking.
Unifonic Rest API
The Rest API from Unifonic — 3 operation(s) for rest.
Unifonic Verifications API
The Verifications API from Unifonic — 2 operation(s) for verifications.
Unifonic Webhooks API
The Webhooks API from Unifonic — 1 operation(s) for webhooks.
Unifonic Wrapper API
The Wrapper API from Unifonic — 2 operation(s) for wrapper.
Scroll within the panel for all 8 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
Event Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Unifonic Webhooks
ASYNCAPISecurity Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Unifonic Trust Center
ISO 27001, ISO 42001, ISO 27017, ISO 27018, CSA STAR Level 2, SOC 2 Type I, SOC 2 Type II
SECURITYResources
Every other property we hold for Unifonic — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 4
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 7
Pagination, idempotency, versioning, errors, and events
Scroll within the panel for all 7 ·
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 4
Authentication, authorization, and security posture
Operate 4
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
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