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Voyc

Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI, flagging high-risk cases, complaints, and vulnerable customers in near real time, automating QA review, and producing the management information firms need to evidence regulatory compliance (including FCA Consumer Duty). Calls reach Voyc from telephony platforms like Twilio, Genesys, Five9, RingCentral, Aircall, Amazon Connect, and Talkdesk via SFTP or API, and a Voyc API (v3) supports conversation uploads and data export alongside webhooks.

human only

Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.

Kin Score

API Evangelist profiles Voyc the way a machine reads it — 4 machine-readable artifacts, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Voyc scores 30.6/100 (thin), with a separate agent-readiness read of 6/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 30.6/100 · thin
Contract Quality 5.7 / 25
Developer Ergonomics 3.0 / 20
Commercial Clarity 10.0 / 20
Operational Transparency 5.1 / 13
Governance 0.0 / 12
Discoverability 6.8 / 10
Agent readiness — 6/100 · human only
Machine-Readable Contract 0 / 18
Agentic Access Contract 0 / 15
MCP Server 0 / 12
Machine-Readable Auth 0 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Voyc

Each block below is one kind of artifact we hold for Voyc. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

Voyc Webhooks

ASYNCAPI

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Voyc Domain Security

TLSv1.3 · DMARC

SECURITY

Voyc Vulnerability Disclosure

Hackerone · security.txt · contact published

SECURITY

Voyc Trust Center

SOC 2 Type 1, SOC 2 Type 2

SECURITY

Resources

Every other property we hold for Voyc — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Design & Contract 3

Pagination, idempotency, versioning, errors, and events

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 2

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/voyc · machine-readable index on apis.io