Zaapi
Zaapi is an all-in-one conversational AI and chat-commerce platform built for Southeast Asia's micro, small, and medium-sized e-commerce sellers. Founded in 2021 by Wilfried Buiron and launched in Thailand, Zaapi unifies customer conversations from Facebook, Instagram, LINE, WhatsApp, TikTok Shop, Shopee, Lazada, email, and a seller's own website into a single shared inbox, then layers AI agents, automations, broadcast campaigns, and analytics on top to turn those channels into revenue. It is backed by Partech, Global Founders Capital, and Flourish Ventures. As of this profile Zaapi exposes no public developer API, OpenAPI specification, SDK, or developer portal; webhook connectivity was signalled on the product roadmap but is not yet published.
More than an index entry, but the surface is still mostly links rather than artifacts — the cohort most likely to move a full band from modest, well-targeted work.
Zaapi is tracked in the API Evangelist network. This page is the human-readable profile that sits on top of the machine-readable index we maintain at apis.io.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Zaapi scores 17.0/100 (emerging), with a separate agent-readiness read of 0/100 (human only). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
Resources
Every other property we hold for Zaapi — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Operate 1
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Zaapi is in the network as a tracked entity. We haven't yet indexed a public API surface for it — when one is published, the artifacts, score, and agent-readiness read will appear here automatically. The source repository is where that profile is built.
← All providers · Data indexed from github.com/api-evangelist/zaapi · machine-readable index on apis.io