Atomicwork
Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access to the core platform — requests and tickets (incidents, service requests, problems, changes, major incidents), assets and a CMDB, users and workspaces, service catalog, automation workflows, custom objects, audit logs, and identity governance (IGA) grants and entitlements. Authentication is via a workspace-scoped API key (X-Api-Key) with an X-Workspace-Id scoping header. Atomicwork also ships an official hosted MCP server so AI clients (Claude, Cursor, Copilot, Codex) can drive the same operations as tools. The API is documented as OpenAPI 3.1 with 102 paths across 16 tags, offset and cursor pagination, and a structured filter model.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Atomicwork the way a machine reads it — 21 machine-readable artifacts across 16 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Atomicwork scores 49.3/100 (developing), with a separate agent-readiness read of 55/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Atomicwork
Each block below is one kind of artifact we hold for Atomicwork. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 16
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Atomicwork accessManagement API
The accessManagement API from Atomicwork — 8 operation(s) for accessmanagement.
Atomicwork agentGroups API
The agentGroups API from Atomicwork — 3 operation(s) for agentgroups.
Atomicwork assets API
The assets API from Atomicwork — 7 operation(s) for assets.
Atomicwork auditLogs API
The auditLogs API from Atomicwork — 3 operation(s) for auditlogs.
Atomicwork businessHourConfig API
The businessHourConfig API from Atomicwork — 2 operation(s) for businesshourconfig.
Atomicwork changeManagement API
The changeManagement API from Atomicwork — 7 operation(s) for changemanagement.
Atomicwork customObjects API
The customObjects API from Atomicwork — 7 operation(s) for customobjects.
Atomicwork entities API
The entities API from Atomicwork — 1 operation(s) for entities.
Atomicwork forms API
The forms API from Atomicwork — 5 operation(s) for forms.
Atomicwork problems API
The problems API from Atomicwork — 4 operation(s) for problems.
Atomicwork requests API
The requests API from Atomicwork — 19 operation(s) for requests.
Atomicwork serviceCatalog API
The serviceCatalog API from Atomicwork — 7 operation(s) for servicecatalog.
Atomicwork tags API
The tags API from Atomicwork — 2 operation(s) for tags.
Atomicwork users API
The users API from Atomicwork — 10 operation(s) for users.
Atomicwork workflows API
The workflows API from Atomicwork — 14 operation(s) for workflows.
Atomicwork workspaces API
The workspaces API from Atomicwork — 3 operation(s) for workspaces.
Scroll within the panel for all 16 ·
MCP Servers 1
Model Context Protocol servers expose these APIs directly to AI agents. We profile them because agent-native access is the fastest-growing way this provider's capabilities actually get used.
Model Context Protocol servers that expose these APIs to AI agents.
server
MCP SERVERSecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Atomicwork Trust Center
SOC 2 Type 1, SOC 2 Type 2, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 42001, HIPAA, GDPR, CCPA, CSA STAR Level 1, Microsoft 365 Certification, CASA Tier 3
SECURITYResources
Every other property we hold for Atomicwork — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 3
Reference material describing how the API behaves
Agent Surfaces 5
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 5
Pagination, idempotency, versioning, errors, and events
Access & Security 6
Authentication, authorization, and security posture
Operate 1
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 1
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/atomicwork · machine-readable index on apis.io