Gainsight
Gainsight is a customer success platform that helps companies retain and grow their customer base through data-driven insights, automation, and engagement tools.
Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.
API Evangelist profiles Gainsight the way a machine reads it — 125 machine-readable artifacts across 29 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Gainsight scores 59.3/100 (developing), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
How we profile Gainsight
Each block below is one kind of artifact we hold for Gainsight. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 29
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Gainsight Accounts API
Manage account records and attributes
Gainsight Activities API
Manage timeline activities
Gainsight Activity Types API
Retrieve activity type configurations
Gainsight Companies API
CRUD operations on company records
Gainsight Company Team API
Manage company team records
Gainsight Configuration API
Success plan configuration
Gainsight CTA Configuration API
Retrieve CTA type and reason configurations
Gainsight CTAs API
Create and manage Calls to Action
Gainsight Custom Events API
Send custom events for tracking
Gainsight Custom Objects API
CRUD operations on custom object records
Gainsight Engagements API
Manage in-app engagements
Gainsight Events API
Publish and manage events
Gainsight Feature Match API
Track feature usage and adoption
Gainsight Fields API
Retrieve field metadata
Gainsight Goals API
Manage customer goals
Gainsight Jobs API
Manage bulk import jobs
Gainsight Metrics API
Manage goal metrics
Gainsight Objectives API
Manage success plan objectives
Gainsight Objects API
Retrieve object metadata
Gainsight Opportunities API
Manage opportunity records
Gainsight People API
Manage person records
Gainsight Playbooks API
Retrieve playbook configurations
Gainsight Reports API
Run reports and retrieve analytics data
Gainsight SCIM API
SCIM provisioning endpoints
Gainsight Subscription API
Manage event subscriptions
Gainsight Success Plans API
Manage success plans
Gainsight Tasks API
Manage tasks
Gainsight Templates API
Manage goal templates
Gainsight Users API
Manage Gainsight users
Scroll within the panel for all 29 ·
Open Collections 15
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Gainsight CS Bulk API
OPEN COLLECTIONGainsight CS Company API
OPEN COLLECTIONGainsight CS CTA API
OPEN COLLECTIONGainsight CS Custom Object API
OPEN COLLECTIONGainsight CS Customer Goals API
OPEN COLLECTIONGainsight CS Data Management API
OPEN COLLECTIONGainsight CS Events API
OPEN COLLECTIONGainsight CS Person API
OPEN COLLECTIONGainsight CS Renewal Center API
OPEN COLLECTIONGainsight CS Success Plan API
OPEN COLLECTIONGainsight CS Task and Playbook API
OPEN COLLECTIONGainsight CS Timeline API
OPEN COLLECTIONGainsight CS User Management API
OPEN COLLECTIONGainsight PX API
OPEN COLLECTIONGainsight REST API
OPEN COLLECTIONScroll within the panel for all 15 ·
GraphQL 1
Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.
GraphQL schemas published by this provider.
Gainsight GraphQL Schema
Gainsight is a customer success platform that enables companies to retain and grow their customer base through health scoring, playbooks, engagement tracking, and renewal manage...
GRAPHQLPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Rate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Gainsight Rate Limits
RATE LIMITSFinOps 1
Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.
Cost, billing, and metering signals for API financial operations.
Gainsight Finops
FINOPSFeatures 16
The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.
Notable capabilities this provider offers.
Scroll within the panel for all 16 ·
Semantic Vocabularies 1
JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.
JSON-LD contexts and semantic vocabularies used across these APIs.
Gainsight Context
JSON-LDSpectral Rules 1
Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.
Gainsight API Rules
SPECTRALJSON Schema 53
Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.
Standalone JSON Schema definitions for this provider's data models.
Account
JSON SCHEMAAccountInput
JSON SCHEMAActivity
JSON SCHEMAActivityInput
JSON SCHEMAActivityType
JSON SCHEMAApiResponse
JSON SCHEMABulkJob
JSON SCHEMABulkJobError
JSON SCHEMAGainsight Company
JSON SCHEMACompanyInput
JSON SCHEMACompanyRecord
JSON SCHEMACompanyTeamRecord
JSON SCHEMAGainsight Call to Action (CTA)
JSON SCHEMACTAInput
JSON SCHEMACTAPriority
JSON SCHEMACTAReason
JSON SCHEMACTAStatus
JSON SCHEMACTAType
JSON SCHEMACustomEvent
JSON SCHEMAEngagement
JSON SCHEMAEventInput
JSON SCHEMAEventType
JSON SCHEMAFeature
JSON SCHEMAFieldMetadata
JSON SCHEMAGainsightUser
JSON SCHEMAGainsightUserInput
JSON SCHEMAGoal
JSON SCHEMAGoalInput
JSON SCHEMAGoalMetric
JSON SCHEMAGoalMetricInput
JSON SCHEMAGoalTemplate
JSON SCHEMAObjective
JSON SCHEMAObjectiveInput
JSON SCHEMAObjectMetadata
JSON SCHEMAGainsight Opportunity
JSON SCHEMAOpportunityRecord
JSON SCHEMAGainsight Person
JSON SCHEMAPersonRecord
JSON SCHEMAPlaybook
JSON SCHEMAScimUser
JSON SCHEMAScimUserInput
JSON SCHEMASearchRequest
JSON SCHEMASearchResponse
JSON SCHEMASubscription
JSON SCHEMASubscriptionInput
JSON SCHEMASuccessPlan
JSON SCHEMASuccessPlanInput
JSON SCHEMATask
JSON SCHEMATaskInput
JSON SCHEMAGainsight Timeline Activity
JSON SCHEMAUser
JSON SCHEMAUserInput
JSON SCHEMAWriteResponse
JSON SCHEMAScroll within the panel for all 53 ·
JSON Structure 1
JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.
JSON Structure definitions describing this provider's data shapes.
Gainsight Structure
JSON STRUCTURESecurity Posture 4
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Resources
Every other property we hold for Gainsight — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Documentation 6
Reference material describing how the API behaves
Agent Surfaces 1
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 1
Pagination, idempotency, versioning, errors, and events
Build 1
SDKs, sample code, and the tooling you integrate with
Access & Security 6
Authentication, authorization, and security posture
Operate 3
Status, limits, changes, and where to get help
Commercial 2
Pricing, plans, and the legal terms of use
Company 2
The organization behind the API
Other 1
Properties that don't map to a standard resource type
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