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Incident.io

incident.io is an incident management platform that helps teams declare, manage, and learn from incidents.

agent ready

Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.

Kin Score

API Evangelist profiles Incident.io the way a machine reads it — 55 machine-readable artifacts across 25 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Incident.io scores 45.6/100 (developing), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 45.6/100 · developing
Contract Quality 11.9 / 25
Developer Ergonomics 4.3 / 20
Commercial Clarity 9.5 / 20
Operational Transparency 4.8 / 13
Governance 8.8 / 12
Discoverability 6.3 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Incident.io

Each block below is one kind of artifact we hold for Incident.io. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 25

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Incident.io Actions API

The Actions API from Incident.io — 2 operation(s) for actions.

Incident.io Alert Attributes API

The Alert Attributes API from Incident.io — 2 operation(s) for alert attributes.

Incident.io Alert Routes API

The Alert Routes API from Incident.io — 2 operation(s) for alert routes.

Incident.io Alert Sources API

The Alert Sources API from Incident.io — 2 operation(s) for alert sources.

Incident.io Alerts API

The Alerts API from Incident.io — 3 operation(s) for alerts.

Incident.io API Keys API

The API Keys API from Incident.io — 3 operation(s) for api keys.

Incident.io Catalog Entries API

The Catalog Entries API from Incident.io — 2 operation(s) for catalog entries.

Incident.io Catalog Types API

The Catalog Types API from Incident.io — 2 operation(s) for catalog types.

Incident.io Custom Fields API

The Custom Fields API from Incident.io — 2 operation(s) for custom fields.

Incident.io Escalation Paths API

The Escalation Paths API from Incident.io — 2 operation(s) for escalation paths.

Incident.io Escalations API

The Escalations API from Incident.io — 2 operation(s) for escalations.

Incident.io Follow-ups API

The Follow-ups API from Incident.io — 2 operation(s) for follow-ups.

Incident.io Incident Roles API

The Incident Roles API from Incident.io — 2 operation(s) for incident roles.

Incident.io Incident Statuses API

The Incident Statuses API from Incident.io — 2 operation(s) for incident statuses.

Incident.io Incident Types API

The Incident Types API from Incident.io — 2 operation(s) for incident types.

Incident.io Incidents API

The Incidents API from Incident.io — 2 operation(s) for incidents.

Incident.io Maintenance Windows API

The Maintenance Windows API from Incident.io — 2 operation(s) for maintenance windows.

Incident.io Postmortem Documents API

The Postmortem Documents API from Incident.io — 2 operation(s) for postmortem documents.

Incident.io Schedules API

The Schedules API from Incident.io — 2 operation(s) for schedules.

Incident.io Severities API

The Severities API from Incident.io — 2 operation(s) for severities.

Incident.io Status Pages API

The Status Pages API from Incident.io — 2 operation(s) for status pages.

Incident.io Teams API

The Teams API from Incident.io — 2 operation(s) for teams.

Incident.io Users API

The Users API from Incident.io — 2 operation(s) for users.

Incident.io Utilities API

The Utilities API from Incident.io — 3 operation(s) for utilities.

Incident.io Workflows API

The Workflows API from Incident.io — 2 operation(s) for workflows.

Scroll within the panel for all 25 ·

Open Collections 1

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Incident.io API

OPEN COLLECTION

GraphQL 1

Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.

GraphQL schemas published by this provider.

incident.io GraphQL Schema

This directory contains a conceptual GraphQL schema for the [incident.io](https://incident.io) incident management platform. The schema is derived from the public REST API docum...

GRAPHQL

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Incident Io Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 16

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

Basic: free Slack/MS Teams native incident response
Team: $15/user/mo annual + $10/user for on-call
Pro: $25/user/mo + $20/user for on-call; AI Scribe, SSO/SAML
Enterprise: custom; Slack Enterprise Grid, Sandbox, CSM
On-Call only: $20/user/mo standalone alerting
Slack-native and MS Teams-native flow
AI suggestions for incident triage
AI Scribe for post-mortem writing (Pro+)
Status pages (public + internal)
Workflows for automation
Heartbeats for synthetic monitoring
REST API at api.incident.io
Default 600 req/min/org
Webhook delivery + Catalog API
OAuth 2.0 + Bearer tokens
Live call routing for paged engineers

Scroll within the panel for all 16 ·

Spectral Rules 1

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Incident.io API Rules

4 rules · 3 warnings

SPECTRAL

JSON Schema 2

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

ListResponse

2 properties

JSON SCHEMA

Resource

0 properties

JSON SCHEMA

JSON Structure 1

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Incident Io Structure

0 properties

JSON STRUCTURE

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Incident Io Authentication

http · 1 scheme

SECURITY

Incident Io Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Incident Io Vulnerability Disclosure

security.txt · contact published

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Incident Io Agentic Access

99 operations · 48 acting

99 operations · 48 acting

AGENTIC

Resources

Every other property we hold for Incident.io — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Company 3

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/incident-io · machine-readable index on apis.io