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Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud-based suite of business applications that unify CRM and ERP capabilities to help organizations manage sales, marketing, customer service, finance, operations, and commerce.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Microsoft Dynamics 365 the way a machine reads it — 33 machine-readable artifacts across 12 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Microsoft Dynamics 365 scores 62.7/100 (strong), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.7/100 · strong
Contract Quality 18.4 / 25
Developer Ergonomics 6.5 / 20
Commercial Clarity 12.1 / 20
Operational Transparency 6.8 / 13
Governance 8.8 / 12
Discoverability 10.0 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Microsoft Dynamics 365

Each block below is one kind of artifact we hold for Microsoft Dynamics 365. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 12

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Dynamics 365 Finance & Operations API

API for managing financial operations, accounting, budgeting, and enterprise resource planning.

Dynamics 365 Marketing API

API for managing marketing campaigns, customer journeys, email marketing, and lead scoring.

Dynamics 365 Supply Chain Management API

API for managing inventory, warehouse operations, procurement, and supply chain processes.

Dynamics 365 Commerce API

API for managing e-commerce operations, retail stores, omnichannel commerce, and customer experiences.

Dynamics 365 Customer Insights Data API

API for building applications based on unified customer data, enabling customer data unification, segmentation, and enrichment through programmatic access.

Dynamics 365 Customer Insights Journeys API

API for managing real-time customer journeys, segments, and event-driven marketing interactions programmatically.

Dynamics 365 Field Service API

API for managing field service operations including work orders, scheduling, resource availability, and work hour calendars.

Dynamics 365 Human Resources API

API for managing human resources operations including employee data, payroll integration, applicant tracking, and benefits administration.

Dynamics 365 Project Operations API

API for managing project operations including project scheduling, resource management, time and expense tracking, and project financials.

Microsoft Dynamics 365 Accounts API

Business that represents a customer or potential customer. The company that is billed in business transactions.

Microsoft Dynamics 365 Contacts API

Person with whom a business unit has a relationship, such as a customer, supplier, or colleague.

Microsoft Dynamics 365 Opportunities API

Potential revenue-generating event or sale to an account that needs to be tracked through the sales process to completion.

Scroll within the panel for all 12 ·

Open Collections 1

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Microsoft Dynamics 365 Context

0 classes · 3 properties

JSON-LD

Spectral Rules 1

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Microsoft Dynamics 365 API Rules

5 rules · 3 warnings

SPECTRAL

JSON Schema 10

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Microsoft Dynamics 365 Account

79 properties

JSON SCHEMA

AccountCreate

0 properties

JSON SCHEMA

AccountUpdate

42 properties

JSON SCHEMA

Contact

76 properties

JSON SCHEMA

ContactCreate

0 properties

JSON SCHEMA

ContactUpdate

41 properties

JSON SCHEMA

ODataError

1 properties

JSON SCHEMA

Opportunity

56 properties

JSON SCHEMA

OpportunityCreate

0 properties

JSON SCHEMA

OpportunityUpdate

32 properties

JSON SCHEMA

Scroll within the panel for all 10 ·

JSON Structure 1

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Microsoft Dynamics 365 Structure

0 properties

JSON STRUCTURE

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Microsoft Dynamics 365 Authentication

oauth2 · 1 scheme

SECURITY

Microsoft Dynamics 365 Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Microsoft Dynamics 365 Scopes

1 scope · authorizationCode

1 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Microsoft Dynamics 365 Agentic Access

15 operations · 9 acting

15 operations · 9 acting

AGENTIC

Resources

Every other property we hold for Microsoft Dynamics 365 — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 1

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Build 2

SDKs, sample code, and the tooling you integrate with

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/microsoft-dynamics-365 · machine-readable index on apis.io