Olo
Olo is a leading on-demand commerce platform powering the digital experience for restaurant brands, serving approximately 750+ enterprise and emerging chains across 90,000+ restaurant locations. The Olo platform combines online ordering, delivery dispatch, marketplace integration (Rails), payments (Olo Pay), guest data (GDP / Marketing), loyalty, and POS connectivity (Omnivore) into a single restaurant commerce stack. Developers and certified Olo Connect partners build against the Ordering API (custom order injection), Rails API (third-party marketplace order delivery), Dispatch API (delivery orchestration), the POS Interface (OloCloud) for direct POS integrations, the Omnivore API (multi-POS abstraction), the Olo Pay SDKs (iOS, Android, Flutter, Digital Wallets), and a webhook surface that fires order, loyalty, gift-card, and tender events. APIs use signature-based request authorization (HMAC) for ordering/rails plus webhook signature validation; sample code is published for C#, Java, PHP, Ruby, JavaScript, and Python. Olo (NYSE - OLO) is headquartered in New York City and went public in March 2021.
Reference-quality API operations across every facet — a rich contract, published governance, transparent operations, and machine-readable commercial terms.
API Evangelist profiles Olo the way a machine reads it — 85 machine-readable artifacts across 15 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Olo scores 71.2/100 (exemplar), with a separate agent-readiness read of 61/100 (agent native). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Olo
Each block below is one kind of artifact we hold for Olo. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 15
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Olo Dispatch API
The Olo Dispatch API orchestrates direct delivery for restaurants by routing orders to a network of delivery service providers (DSPs) such as DoorDash Drive, Uber Direct, Postma...
Olo POS Interface (OloCloud)
The Olo POS Interface Specification (commonly OloCloud) is the contract POS vendors implement to make their point-of-sale system natively integrable with Olo's ordering platform...
Omnivore POS API
Omnivore (acquired by Olo in 2019) is a universal POS API that abstracts 12+ point-of-sale systems behind a single REST surface, handling 5.6M API calls per day across 23,000+ r...
Olo Pay API
Olo Pay is the platform's embedded payments solution, providing PCI-compliant card capture, tokenization, Apple Pay / Google Pay digital wallet acceptance, network tokenization,...
Olo Network API
The Olo Network is a second-party ordering ecosystem that exposes participating restaurant brands' menus and ordering surfaces to high-intent guest channels (super-apps, wallets...
Olo Marketing & Guest Data Platform API
Olo Marketing and the Guest Data Platform (GDP) unify first-party guest data captured across ordering, payments, loyalty, host, and sentiment signals into a single guest profile...
Olo Host API
Olo Host (acquired from Wisely) provides reservations, waitlist, table management, and host-stand workflows for restaurants. The Host API exposes reservation creation, waitlist ...
Olo Sentiment API
Olo Sentiment aggregates guest feedback signals - post-order surveys, public reviews (Google, Yelp), and social mentions - and exposes them through a sentiment API used for repu...
Olo Webhooks
Olo exposes outbound webhooks that fire on order lifecycle events (placed, confirmed, ready, completed, refunded), gift-card activity, loyalty accrual / redemption, tender event...
Olo Accounts API
Loyalty account creation and lookup
Olo Accruals API
Loyalty point accrual and void
Olo Brand API
Brand-level configuration and metadata
Olo Promotions API
Validation and redemption of coupons and loyalty rewards
Olo Rails API
Marketplace Rails partner export and order injection operations
Olo Users API
Guest account lookups
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Open Collections 2
Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.
Open, tool-agnostic API collections (OpenAPI-derived and Bruno).
Olo Ordering API
OPEN COLLECTIONOlo Promotions API
OPEN COLLECTIONGraphQL 1
Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.
GraphQL schemas published by this provider.
Olo GraphQL API
Olo is a digital ordering and delivery platform for restaurant brands. The API covers orders, menus, baskets, restaurant locations, delivery dispatching, guest management, and w...
GRAPHQLPricing Plans 1
Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.
Published pricing tiers and plan structures.
Olo Plans Pricing
PLANSRate Limits 1
Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.
Documented rate limits and quota policies.
Olo Rate Limits
RATE LIMITSFinOps 1
Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.
Cost, billing, and metering signals for API financial operations.
Olo Finops
FINOPSFeatures 18
The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.
Notable capabilities this provider offers.
Direct Online Ordering
White-label web, mobile, and kiosk ordering surfaces backed by the Olo Ordering API for 800+ enterprise restaurant brands.
Rails Marketplace Integration
Bidirectional integration with DoorDash, Uber Eats, Grubhub, Google, and 25+ marketplaces for menu sync and order injection.
Dispatch Direct Delivery
Multi-DSP delivery orchestration across DoorDash Drive, Uber Direct, Postmates, and Relay with quote-and-tender routing.
Olo Network (Second-Party Distribution)
Curated ordering distribution to super-apps, voice agents, and AI assistants while restaurants retain the guest relationship.
Omnivore Universal POS API
Single REST interface abstracting 12+ POS systems (Aloha, PAR Brink, Micros, POSitouch, etc.) for partner integrations.
Olo Pay Embedded Payments
PCI-compliant card capture, network tokenization, Apple Pay / Google Pay, and fraud prevention via native iOS, Android, and Flutter SDKs.
Guest Data Platform (GDP)
Unified first-party guest profile combining ordering, payments, loyalty, host, and sentiment signals for segmentation and personalization.
Olo Marketing
Lifecycle campaigns and personalization driven by GDP audiences and integrations with Attentive, Infobip, and email providers.
Olo Loyalty
Native loyalty plus integrations with Punchh, Paytronix, and Thanx with loyalty SSO bound to ordering and POS.
Olo Host
Reservations, waitlist, and table management (formerly Wisely) feeding GDP for unified guest profiles.
Sentiment and Reputation
Aggregated post-order surveys, public review monitoring, and automated guest recovery workflows.
Catering+
Catering order management with capacity controls, lead times, and large-order workflows on top of the Ordering API.
Switchboard
Digitized phone-order capture that routes voice orders into Olo Ordering and the POS Interface.
Serve and Olo Accounts
Front-end ordering kit and passwordless guest checkout that reduce friction across guest channels.
Sync (Local Listings)
Local listing management across Google, Yelp, and search surfaces tied to restaurant store data.
Webhooks for Order and Loyalty Events
Outbound HMAC-signed webhooks for order lifecycle, loyalty, gift-card, and tender events.
Sandbox Environment
Dedicated sandbox issued through the Olo Developer Portal for partner certification and integration testing.
Olo Connect Partner Program
Tiered (Standard, Gold, Platinum) partner program governing certification, co-marketing, and integration distribution.
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Event Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Olo Webhooks
Olo emits outbound HTTP webhooks to partner-registered endpoints for order lifecycle, loyalty, gift-card, tender, and marketplace status events. Each delivery includes an X-Olo-...
ASYNCAPISemantic Vocabularies 1
JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.
JSON-LD contexts and semantic vocabularies used across these APIs.
Olo Context
JSON-LDSpectral Rules 3
Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.
JSON Schema 2
Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.
Standalone JSON Schema definitions for this provider's data models.
Olo Promotions Account
JSON SCHEMAOlo Promotions Request
JSON SCHEMAJSON Structure 1
JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.
JSON Structure definitions describing this provider's data shapes.
Olo Promotions Structure
JSON STRUCTUREExamples 4
Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.
Example request and response payloads for these APIs.
Security Posture 3
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Agentic Access 1
An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.
Recommended x-agentic-access execution contracts for AI agents.
Use Cases 10
What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.
What developers build with this provider.
Branded Direct Ordering for Enterprise Restaurant Chains
Power web, app, kiosk, and voice ordering for chains like Five Guys, P.F. Chang's, Portillo's, and First Watch.
Marketplace Order Injection
Inject DoorDash, Uber Eats, and Grubhub orders into the restaurant POS via Rails without manual tablet workflows.
Restaurant-Operated Direct Delivery
Dispatch routes direct-delivery orders to DSPs without operators running their own fleet.
POS Partner Integrations via Omnivore
Loyalty, payroll, KDS, and analytics vendors integrate against Omnivore once and reach 12+ POS systems.
Loyalty and Gift Card Programs
Tie accrual / redemption directly to checkout via Olo Loyalty and webhooks.
Guest Data Activation
Build first-party audiences in GDP and activate them through Olo Marketing, Attentive SMS, and email ESPs.
Catering and Large-Order Channels
Manage catering capacity, lead times, and corporate accounts with Catering+ on top of Ordering API.
Voice and AI Assistant Order Channels
Olo Network distributes ordering capabilities into voice, super-app, and AI assistant surfaces.
Reservations and Hospitality
Run host stand, waitlist, and reservation flows via Olo Host while feeding the same guest profile.
Reputation and Guest Recovery
Aggregate sentiment signals and trigger automated recovery workflows after negative experiences.
Scroll within the panel for all 10 ·
Integrations 17
Pre-built integrations with other platforms tell you where this provider already fits in a stack.
Pre-built integrations with other platforms and tools.
DoorDash
Marketplace ordering via Rails and direct delivery via Dispatch.
Uber Eats
Marketplace integration via Rails and Uber Direct via Dispatch.
Grubhub
Marketplace order injection via Rails.
Order with Google integration and Sync local listings.
Toast
POS interoperability for shared restaurant brands.
NCR Aloha
POS Interface and Omnivore-supported point-of-sale.
PAR Brink
POS Interface and Omnivore-supported point-of-sale.
Oracle Micros Simphony
POS Interface support for Simphony and SimphonyCloud.
POSitouch
POS Interface and Omnivore-supported point-of-sale.
7shifts
Labor scheduling integration consuming Olo restaurant and order data.
Attentive
SMS marketing activation driven by GDP audiences.
Infobip
Conversational messaging integration for marketing and order updates.
Punchh
Third-party loyalty engine integrated via Olo Loyalty.
Paytronix
Loyalty and gift-card integration via Olo Loyalty.
Thanx
Loyalty engine integration.
Apple Pay
Digital wallet acceptance via Olo Pay SDKs.
Google Pay
Digital wallet acceptance via Olo Pay SDKs.
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Solutions 3
Packaged solutions the provider offers on top of the raw API surface.
Packaged solutions this provider offers.
Increase Orders
Ordering, Serve, Dispatch, Rails, Catering+, Loyalty, Order with Google, Switchboard, and Olo Network.
Streamline Operations
Olo Pay, Host, and Sync to streamline payments, reservations, and local listings.
Improve Guest Experiences
Marketing, GDP, Sentiment, and Olo Accounts for unified, personalized guest journeys.
Resources
Every other property we hold for Olo — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 4
Portal, sign-up, and the first successful call
Documentation 2
Reference material describing how the API behaves
Agent Surfaces 1
MCP servers, agent skills, and machine-readable catalogs
Design & Contract 3
Pagination, idempotency, versioning, errors, and events
Build 11
SDKs, sample code, and the tooling you integrate with
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Access & Security 5
Authentication, authorization, and security posture
Learn 1
Tutorials, courses, talks, and written guidance
Operate 3
Status, limits, changes, and where to get help
Commercial 3
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
Other 2
Properties that don't map to a standard resource type
← All providers · Data indexed from github.com/api-evangelist/olo · machine-readable index on apis.io