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OpsGenie

OpsGenie is an incident management and alerting platform, now part of Atlassian, that helps operations teams manage on-call schedules, route alerts, and coordinate incident response. The OpsGenie developer platform provides a comprehensive set of REST APIs for programmatically managing alerts, incidents, teams, schedules, escalations, integrations, heartbeats, services, notification rules, accounts, and maintenance windows.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles OpsGenie the way a machine reads it — 159 machine-readable artifacts across 15 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — OpsGenie scores 65.4/100 (strong), with a separate agent-readiness read of 54/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 65.4/100 · strong
Contract Quality 21.7 / 25
Developer Ergonomics 7.0 / 20
Commercial Clarity 14.7 / 20
Operational Transparency 4.8 / 13
Governance 7.3 / 12
Discoverability 10.0 / 10
Agent readiness — 54/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 6 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile OpsGenie

Each block below is one kind of artifact we hold for OpsGenie. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 15

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

OpsGenie Account API

Operations for retrieving account information and configuration.

OpsGenie Alerts API

Operations for creating, retrieving, updating, and managing alerts within the OpsGenie platform.

OpsGenie Escalations API

Operations for creating, retrieving, updating, and deleting escalation policies.

OpsGenie Heartbeats API

Operations for creating, managing, and pinging heartbeat monitors.

OpsGenie Incidents API

Operations for creating, retrieving, updating, closing, and resolving incidents within the OpsGenie platform.

OpsGenie Integrations API

Operations for creating, retrieving, enabling, disabling, and managing integrations.

OpsGenie Maintenance API

Operations for creating, listing, retrieving, and deleting maintenance windows.

OpsGenie Notification Rules API

Operations for managing user notification rules and their steps.

OpsGenie On-Call API

Operations for querying on-call participants.

OpsGenie Overrides API

Operations for managing schedule overrides.

OpsGenie Rotations API

Operations for managing schedule rotations.

OpsGenie Schedules API

Operations for managing on-call schedules.

OpsGenie Services API

Operations for creating, retrieving, updating, and deleting services in the service catalog.

OpsGenie Teams API

Operations for creating, retrieving, updating, and deleting teams and managing team membership.

OpsGenie Users API

Operations for creating, retrieving, updating, and deleting user accounts within the OpsGenie platform.

Scroll within the panel for all 15 ·

Open Collections 12

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

OpsGenie Account API

OPEN COLLECTION

OpsGenie Alert API

OPEN COLLECTION

OpsGenie Escalation API

OPEN COLLECTION

OpsGenie Heartbeat API

OPEN COLLECTION

OpsGenie Incident API

OPEN COLLECTION

OpsGenie Integration API

OPEN COLLECTION

OpsGenie Maintenance API

OPEN COLLECTION

OpsGenie Schedule API

OPEN COLLECTION

OpsGenie Service API

OPEN COLLECTION

OpsGenie Team API

OPEN COLLECTION

OpsGenie User API

OPEN COLLECTION

Scroll within the panel for all 12 ·

GraphQL 1

Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.

GraphQL schemas published by this provider.

OpsGenie (Atlassian) GraphQL Schema

OpsGenie is an incident management and alerting platform, now part of Atlassian, that helps operations teams manage on-call schedules, route alerts, and coordinate incident resp...

GRAPHQL

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

Opsgenie Rate Limits

3 limits

RATE LIMITS

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 16

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

Free: 5 users, 1 schedule, 1 escalation policy
Essentials: $9.45/user/mo
Standard: $19.95/user/mo with stakeholder comms + dashboards
Enterprise: $31.90/user/mo with PIRs, audit logs, ServiceNow
End-of-life: new sales ended 2025-06-04; migrate to JSM/Compass by 2027-04-05
REST API at api.opsgenie.com (eu/us regions)
Alerts API: 60 req/min standard, up to 10K req/min for HV integrations
Other endpoints: 600 req/min/key
200+ integrations with monitoring tools
On-call schedules with rotations
Escalation policies with multi-channel notification
Heartbeat monitoring (Standard+)
Status pages built-in (Essentials+)
Post-incident reviews (Enterprise)
Audit logs (Enterprise)
GenieKey-based authentication (per integration)

Scroll within the panel for all 16 ·

Event Specifications 1

Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.

AsyncAPI definitions for this provider's event-driven and streaming APIs.

OpsGenie Webhook Events

OpsGenie sends webhook notifications for alert actions to configured webhook URLs. When alert events occur such as create, acknowledge, close, or delete, OpsGenie posts a JSON p...

ASYNCAPI

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Opsgenie Context

0 classes · 10 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

OpsGenie API Rules

7 rules · 1 errors · 5 warnings

SPECTRAL

OpsGenie API Rules

6 rules · 4 warnings

SPECTRAL

JSON Schema 103

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Account

3 properties

JSON SCHEMA

AddDetailsRequest

4 properties

JSON SCHEMA

AddNoteRequest

3 properties

JSON SCHEMA

AddResponderRequest

4 properties

JSON SCHEMA

AddTagsRequest

4 properties

JSON SCHEMA

OpsGenie Alert

25 properties

JSON SCHEMA

AlertActionRequest

3 properties

JSON SCHEMA

AssignAlertRequest

4 properties

JSON SCHEMA

AsyncRequestResponse

3 properties

JSON SCHEMA

CloseAlertRequest

3 properties

JSON SCHEMA

CloseIncidentRequest

1 properties

JSON SCHEMA

CountAlertsResponse

3 properties

JSON SCHEMA

CreateAlertRequest

13 properties

JSON SCHEMA

CreateEscalationRequest

5 properties

JSON SCHEMA

CreateHeartbeatRequest

9 properties

JSON SCHEMA

CreateIncidentRequest

9 properties

JSON SCHEMA

CreateIntegrationRequest

8 properties

JSON SCHEMA

CreateIntegrationResponse

3 properties

JSON SCHEMA

CreateMaintenanceRequest

3 properties

JSON SCHEMA

CreateNotificationRuleRequest

10 properties

JSON SCHEMA

CreateNotificationRuleResponse

3 properties

JSON SCHEMA

CreateNotificationRuleStepRequest

3 properties

JSON SCHEMA

CreateOverrideRequest

4 properties

JSON SCHEMA

CreateRotationRequest

7 properties

JSON SCHEMA

CreateScheduleRequest

6 properties

JSON SCHEMA

CreateServiceRequest

5 properties

JSON SCHEMA

CreateTeamRequest

3 properties

JSON SCHEMA

CreateUserRequest

10 properties

JSON SCHEMA

ErrorResponse

3 properties

JSON SCHEMA

EscalateAlertRequest

4 properties

JSON SCHEMA

Escalation

6 properties

JSON SCHEMA

EscalationRule

4 properties

JSON SCHEMA

GetAccountResponse

3 properties

JSON SCHEMA

GetAlertResponse

3 properties

JSON SCHEMA

GetEscalationResponse

3 properties

JSON SCHEMA

GetIncidentResponse

3 properties

JSON SCHEMA

GetIntegrationResponse

3 properties

JSON SCHEMA

GetMaintenanceResponse

3 properties

JSON SCHEMA

GetNotificationRuleResponse

3 properties

JSON SCHEMA

GetNotificationRuleStepResponse

3 properties

JSON SCHEMA

GetOnCallsResponse

3 properties

JSON SCHEMA

GetOverrideResponse

3 properties

JSON SCHEMA

GetRotationResponse

3 properties

JSON SCHEMA

GetScheduleResponse

3 properties

JSON SCHEMA

GetServiceResponse

3 properties

JSON SCHEMA

GetTeamResponse

3 properties

JSON SCHEMA

GetUserResponse

3 properties

JSON SCHEMA

OpsGenie Heartbeat

11 properties

JSON SCHEMA

HeartbeatResponse

3 properties

JSON SCHEMA

OpsGenie Incident

15 properties

JSON SCHEMA

IncidentActionRequest

1 properties

JSON SCHEMA

Integration

9 properties

JSON SCHEMA

ListAlertLogsResponse

4 properties

JSON SCHEMA

ListAlertNotesResponse

4 properties

JSON SCHEMA

ListAlertRecipientsResponse

3 properties

JSON SCHEMA

ListAlertsResponse

4 properties

JSON SCHEMA

ListAttachmentsResponse

3 properties

JSON SCHEMA

ListEscalationsResponse

3 properties

JSON SCHEMA

ListHeartbeatsResponse

3 properties

JSON SCHEMA

ListIncidentsResponse

4 properties

JSON SCHEMA

ListIntegrationsResponse

3 properties

JSON SCHEMA

ListMaintenancesResponse

3 properties

JSON SCHEMA

ListNotificationRulesResponse

3 properties

JSON SCHEMA

ListNotificationRuleStepsResponse

3 properties

JSON SCHEMA

ListOverridesResponse

3 properties

JSON SCHEMA

ListRotationsResponse

3 properties

JSON SCHEMA

ListSchedulesResponse

4 properties

JSON SCHEMA

ListServicesResponse

5 properties

JSON SCHEMA

ListTeamLogsResponse

4 properties

JSON SCHEMA

ListTeamMembersResponse

3 properties

JSON SCHEMA

ListTeamsResponse

3 properties

JSON SCHEMA

ListUserEscalationsResponse

3 properties

JSON SCHEMA

ListUserSchedulesResponse

3 properties

JSON SCHEMA

ListUsersResponse

5 properties

JSON SCHEMA

ListUserTeamsResponse

3 properties

JSON SCHEMA

Maintenance

5 properties

JSON SCHEMA

NotificationCriteria

2 properties

JSON SCHEMA

NotificationRule

9 properties

JSON SCHEMA

NotificationRuleStep

4 properties

JSON SCHEMA

Paging

3 properties

JSON SCHEMA

RequestStatusResponse

3 properties

JSON SCHEMA

Responder

4 properties

JSON SCHEMA

Rotation

8 properties

JSON SCHEMA

Schedule

7 properties

JSON SCHEMA

ScheduleTimelineResponse

3 properties

JSON SCHEMA

Service

7 properties

JSON SCHEMA

SnoozeAlertRequest

4 properties

JSON SCHEMA

SuccessResponse

3 properties

JSON SCHEMA

Team

5 properties

JSON SCHEMA

TeamMember

2 properties

JSON SCHEMA

TimeRestriction

2 properties

JSON SCHEMA

UpdateEscalationRequest

5 properties

JSON SCHEMA

UpdateHeartbeatRequest

8 properties

JSON SCHEMA

UpdateIntegrationRequest

7 properties

JSON SCHEMA

UpdateNotificationRuleRequest

9 properties

JSON SCHEMA

UpdateNotificationRuleStepRequest

3 properties

JSON SCHEMA

UpdateOverrideRequest

4 properties

JSON SCHEMA

UpdateRotationRequest

6 properties

JSON SCHEMA

UpdateScheduleRequest

5 properties

JSON SCHEMA

UpdateServiceRequest

4 properties

JSON SCHEMA

UpdateTeamRequest

3 properties

JSON SCHEMA

UpdateUserRequest

8 properties

JSON SCHEMA

User

12 properties

JSON SCHEMA

Scroll within the panel for all 103 ·

JSON Structure 1

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Opsgenie Structure

0 properties

JSON STRUCTURE

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Opsgenie Authentication

apiKey · 1 scheme

SECURITY

Opsgenie Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Opsgenie Vulnerability Disclosure

security.txt · contact published

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Opsgenie Agentic Access

105 operations · 61 acting · 6 human-in-the-loop

105 operations · 61 acting

AGENTIC

Resources

Every other property we hold for OpsGenie — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 2

Portal, sign-up, and the first successful call

Documentation 1

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 1

Status, limits, changes, and where to get help

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/opsgenie · machine-readable index on apis.io