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Rackspace Technology

Rackspace Technology is a multicloud solutions provider offering managed services, professional services, and consulting across cloud infrastructure, applications, data, AI, and cybersecurity. The company operates as a trusted operator of the full stack from governed private cloud to AI in production, with offerings spanning private, public, and hybrid cloud, VMware, OpenStack, Kubernetes, Microsoft 365, ERP/CRM, and security services. Rackspace exposes a broad set of public APIs covering ticketing, DNS, load balancing, monitoring, metrics, cloud orchestration, billing, identity, and customer service.

agent ready

Real signal across most facets with visible, nameable gaps — the contract exists but is thin, or the portal is good while governance and commercial terms are absent.

Kin Score

API Evangelist profiles Rackspace Technology the way a machine reads it — 50 machine-readable artifacts across 26 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Rackspace Technology scores 57.5/100 (developing), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 57.5/100 · developing
Contract Quality 17.5 / 25
Developer Ergonomics 10.9 / 20
Commercial Clarity 7.4 / 20
Operational Transparency 3.4 / 13
Governance 10.4 / 12
Discoverability 8.0 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Rackspace Technology

Each block below is one kind of artifact we hold for Rackspace Technology. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 26

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Rackspace Ticketing API

The Rackspace Ticketing API (v2.0) lets customers and partners create, read, and manage support tickets programmatically.

Rackspace Dedicated Load Balancer API

The Dedicated Load Balancer V3 (dlbv3) API provisions and manages dedicated load balancers for Rackspace customers. Internal BPI and F5 load-balancer RAML specifications are als...

Rackspace Metrics API

The Rackspace Metrics API (2.0) ingests and queries time-series metric data for monitoring infrastructure and applications.

Rackspace Monitoring API

The Rackspace Monitoring API (1.0) configures monitoring checks, alarms, and notification plans for cloud and dedicated infrastructure.

Rackspace Cloud Orchestration API

The Rackspace Cloud Orchestration API (1.0) deploys multi-resource cloud stacks via templates.

Rackspace Cloud Feeds API

The Rackspace Cloud Feeds API (1.0) provides Atom-style event feeds for cloud product activity and notifications.

Rackspace Billing API

The Rackspace Billing API (V2) returns invoices, transactions, and account billing data programmatically.

Rackspace Technology Contacts API

Customer contact operations.

Rackspace Technology CustomerAccounts API

Customer-account lookup and history operations.

Rackspace Technology Domains API

DNS domain (zone) operations.

Rackspace Technology Limits API

Per-account usage limits and rate caps.

Rackspace Technology Metadata API

Resource-level customer metadata.

Rackspace Technology MultiFactor API

Multi-factor authentication setup and operations.

Rackspace Technology Offerings API

Offering catalog operations.

Rackspace Technology PhonePin API

Phone PIN operations for verbal account verification.

Rackspace Technology Pricing API

Commit and volume pricing grid operations.

Rackspace Technology Products API

Product catalog operations.

Rackspace Technology Records API

DNS record operations within a domain.

Rackspace Technology ReverseDNS API

Reverse DNS (PTR) record operations.

Rackspace Technology Roles API

Global and tenant role assignments.

Rackspace Technology SecretQA API

Secret question and answer operations.

Rackspace Technology Tenants API

Tenant (account) operations.

Rackspace Technology Tokens API

Authentication and token validation operations.

Rackspace Technology Users API

User account operations.

Rackspace Technology Versions API

Service version metadata.

Scroll within the panel for all 26 ·

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Rackspace Technology Context

42 classes · 9 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Rackspace Technology API Rules

5 rules · 3 warnings

SPECTRAL

Rackspace Technology API Rules

34 rules · 16 errors · 16 warnings

SPECTRAL

JSON Schema 6

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

Domain

9 properties

JSON SCHEMA

Record

9 properties

JSON SCHEMA

Token

3 properties

JSON SCHEMA

User

7 properties

JSON SCHEMA

CustomerAccount

7 properties

JSON SCHEMA

Offering

8 properties

JSON SCHEMA

JSON Structure 2

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Rackspace Cloud Dns Domain Structure

0 properties

JSON STRUCTURE

Rackspace Cloud Identity Token Structure

0 properties

JSON STRUCTURE

Examples 5

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Security Posture 4

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Rackspace Technology Authentication

apiKey · 1 scheme

SECURITY

Rackspace Technology Domain Security

TLSv1.2 · HSTS · DMARC

SECURITY

Rackspace Technology Vulnerability Disclosure

security.txt · contact published

SECURITY

Rackspace Technology Trust Center

SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP, GDPR, FIPS 140

SECURITY

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Rackspace Technology Agentic Access

77 operations · 27 acting · 2 human-in-the-loop

77 operations · 27 acting

AGENTIC

Resources

Every other property we hold for Rackspace Technology — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Operate 1

Status, limits, changes, and where to get help

Company 3

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/rackspace-technology · machine-readable index on apis.io