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Salesforce Marketing Cloud

Salesforce Marketing Cloud is a comprehensive digital marketing platform that enables businesses to manage customer journeys, email marketing, mobile messaging, social media marketing, advertising, and data analytics.

agent ready

Solid contracts, transparent operations, and an easy start — typically complete on four or five facets with one clear soft spot.

Kin Score

API Evangelist profiles Salesforce Marketing Cloud the way a machine reads it — 159 machine-readable artifacts across 17 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Salesforce Marketing Cloud scores 62.3/100 (strong), with a separate agent-readiness read of 48/100 (agent ready). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 62.3/100 · strong
Contract Quality 17.0 / 25
Developer Ergonomics 9.6 / 20
Commercial Clarity 10.0 / 20
Operational Transparency 6.8 / 13
Governance 8.8 / 12
Discoverability 10.0 / 10
Agent readiness — 48/100 · agent ready
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 7 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Salesforce Marketing Cloud

Each block below is one kind of artifact we hold for Salesforce Marketing Cloud. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 17

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

SOAP API

Legacy SOAP-based API for Marketing Cloud operations, including email sends, subscriber management, and data extension operations.

Transactional Messaging API

Specialized API for sending triggered, transactional messages including order confirmations, password resets, and real-time notifications.

Journey Builder API

API for creating, managing, and automating customer journeys across multiple channels and touchpoints.

Data Extensions API

API for managing data extensions, which are database tables used to store and segment customer data in Marketing Cloud.

Email Send Definition API

API for creating and managing email send definitions, which define the configuration for sending emails to subscribers.

Mobile Push API

API for sending push notifications to mobile devices, managing device registrations, and tracking push message engagement.

SMS/MMS API

API for sending SMS and MMS messages, managing mobile numbers, and handling keyword-based subscriptions.

Asset API

API for managing marketing assets including images, documents, content blocks, and templates across Marketing Cloud.

Einstein Recommendations API

API for leveraging AI-powered product and content recommendations to personalize customer experiences.

Content Builder API

REST API for creating and manipulating marketing content in Content Builder, a single cross-channel repository for emails, images, text, content blocks, and other documents.

Contacts API

REST API for creating, reading, updating, and deleting contacts in Marketing Cloud.

Automation Studio API

API for initiating and managing marketing automations, including file upload, download, decryption, compression, and decompression operations within Automation Studio.

Campaign API

API for managing and performing marketing campaigns within Marketing Cloud.

Event Notification Service API

API for registering callbacks and subscriptions to receive real-time event notifications from Marketing Cloud.

Salesforce Marketing Cloud Assets API

Manage marketing assets including images, documents, content blocks, and templates. The Asset API provides CRUD operations for all content types stored in Content Builder.

Salesforce Marketing Cloud Contacts API

Create, retrieve, update, and delete contacts in Marketing Cloud. Contacts represent individuals who interact with your marketing campaigns across channels.

Salesforce Marketing Cloud Journeys API

Create, manage, and automate customer journeys across multiple channels and touchpoints. Journeys define the automated workflows that guide customers through marketing interacti...

Scroll within the panel for all 17 ·

Open Collections 1

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

GraphQL 1

Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.

GraphQL schemas published by this provider.

Salesforce Marketing Cloud GraphQL API

Salesforce Marketing Cloud API covers email sends, automation, contacts, data extensions, journey builder, content builder, tracking events, and transactional messaging for digi...

GRAPHQL

Pricing Plans 1

Pricing is part of the interface. Machine-readable plans tell you what a tier costs and includes before you commit — one of the six things the Kin Score reads for commercial clarity.

Published pricing tiers and plan structures.

Rate Limits 1

Rate limits are the difference between a demo that works and a production integration that doesn't fall over. Publishing them is an operational-transparency signal — and a hard requirement for any agent that plans its own throughput.

Documented rate limits and quota policies.

FinOps 1

Cost, billing, and metering signals let a buyer model the financial operations of an API before it's live. We profile them for the same reason we profile pricing: the money is part of the contract.

Cost, billing, and metering signals for API financial operations.

Features 8

The notable capabilities this provider advertises, captured as structured features so they can be searched and compared instead of read one landing page at a time.

Notable capabilities this provider offers.

Email Marketing

Design, send, and track targeted email campaigns with dynamic content, personalization, and A/B testing capabilities.

Journey Builder

Create automated, multi-step customer journeys across email, SMS, push, and advertising channels with branching logic.

Contact Management

Centralized contact database with attribute sets, segmentation, and cross-channel identity resolution.

Transactional Messaging

Send real-time transactional messages like order confirmations and password resets with guaranteed delivery.

Einstein AI Personalization

Leverage AI-powered recommendations and predictive analytics to personalize content and optimize send times.

Automation Studio

Schedule and automate data imports, file transfers, SQL queries, and multi-step marketing workflows.

Content Builder

Centralized content management system for creating, organizing, and reusing marketing assets across channels.

Event Notifications

Subscribe to real-time webhook notifications for email tracking events, data changes, and audit activities.

Scroll within the panel for all 8 ·

Semantic Vocabularies 1

JSON-LD contexts give the data shared meaning across APIs. We profile them because semantics are what let a machine reconcile 'customer' here with 'customer' somewhere else.

JSON-LD contexts and semantic vocabularies used across these APIs.

Salesforce Marketing Cloud Context

0 classes · 0 properties

JSON-LD

Spectral Rules 2

Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.

Salesforce Marketing Cloud API Rules

5 rules · 3 warnings

SPECTRAL

Salesforce Marketing Cloud API Rules

18 rules · 8 errors · 9 warnings

SPECTRAL

JSON Schema 51

Standalone JSON Schema definitions describe the data models behind the API. We profile them so the shapes are validatable on their own — useful long after a single request is forgotten.

Standalone JSON Schema definitions for this provider's data models.

AssetCollection

4 properties

JSON SCHEMA

AssetDefinition

8 properties

JSON SCHEMA

AssetQuery

4 properties

JSON SCHEMA

Asset

14 properties

JSON SCHEMA

AssetType

2 properties

JSON SCHEMA

AssetCollection

4 properties

JSON SCHEMA

AssetDefinition

9 properties

JSON SCHEMA

AssetQuery

4 properties

JSON SCHEMA

AssetType

2 properties

JSON SCHEMA

AttributeSet

2 properties

JSON SCHEMA

AttributeSetsResponse

2 properties

JSON SCHEMA

AttributeValue

2 properties

JSON SCHEMA

AttributeSet

2 properties

JSON SCHEMA

AttributeSetsResponse

2 properties

JSON SCHEMA

AttributeValue

2 properties

JSON SCHEMA

CategoryCollection

4 properties

JSON SCHEMA

CategoryCollection

4 properties

JSON SCHEMA

ContactResponse

4 properties

JSON SCHEMA

Contact

6 properties

JSON SCHEMA

ContactSearchRequest

2 properties

JSON SCHEMA

ContactSearchResponse

4 properties

JSON SCHEMA

ContactResponse

4 properties

JSON SCHEMA

ContactSearchRequest

2 properties

JSON SCHEMA

ContactSearchResponse

4 properties

JSON SCHEMA

CreateContactsRequest

2 properties

JSON SCHEMA

CreateContactsRequest

2 properties

JSON SCHEMA

DeleteContactResponse

4 properties

JSON SCHEMA

DeleteContactResponse

4 properties

JSON SCHEMA

EntryEventResponse

2 properties

JSON SCHEMA

EntryEvent

3 properties

JSON SCHEMA

EntryEvent

3 properties

JSON SCHEMA

EntryEventResponse

2 properties

JSON SCHEMA

ErrorResponse

3 properties

JSON SCHEMA

ErrorResponse

3 properties

JSON SCHEMA

JourneyActivity

5 properties

JSON SCHEMA

JourneyCollection

4 properties

JSON SCHEMA

JourneyDefinition

8 properties

JSON SCHEMA

JourneyExit

3 properties

JSON SCHEMA

JourneyGoal

4 properties

JSON SCHEMA

Journey

14 properties

JSON SCHEMA

JourneyTrigger

5 properties

JSON SCHEMA

JourneyActivity

5 properties

JSON SCHEMA

JourneyCollection

4 properties

JSON SCHEMA

JourneyDefinition

8 properties

JSON SCHEMA

JourneyExit

3 properties

JSON SCHEMA

JourneyGoal

4 properties

JSON SCHEMA

JourneyTrigger

5 properties

JSON SCHEMA

PublishResponse

2 properties

JSON SCHEMA

PublishResponse

2 properties

JSON SCHEMA

UpdateContactRequest

1 properties

JSON SCHEMA

UpdateContactRequest

1 properties

JSON SCHEMA

Scroll within the panel for all 51 ·

JSON Structure 28

JSON Structure captures the data shapes in a form built for tooling — a complement to JSON Schema that keeps the model machine-legible.

JSON Structure definitions describing this provider's data shapes.

Salesforce Marketing Cloud Asset Structure

14 properties

JSON STRUCTURE

Salesforce Marketing Cloud Structure

0 properties

JSON STRUCTURE

Scroll within the panel for all 28 ·

Examples 33

Real request and response payloads are what turn a spec from abstract into obvious — and they're one of the twelve things an agent needs to call an API correctly on the first try.

Example request and response payloads for these APIs.

Scroll within the panel for all 33 ·

Security Posture 2

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Salesforce Marketing Cloud Authentication

oauth2 · 1 scheme

SECURITY

Salesforce Marketing Cloud Domain Security

TLSv1.3 · DNSSEC · DMARC

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Salesforce Marketing Cloud Scopes

42 scopes · clientCredentials

42 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Salesforce Marketing Cloud Agentic Access

21 operations · 14 acting · 1 human-in-the-loop

21 operations · 14 acting

AGENTIC

Use Cases 5

What developers actually build with this provider — captured so the catalogue answers 'what is this for', not just 'what does this expose'.

What developers build with this provider.

Customer Onboarding Journeys

Automate multi-step welcome sequences across email and SMS to guide new customers through product adoption.

Abandoned Cart Recovery

Trigger personalized follow-up emails and push notifications when customers abandon shopping carts.

Cross-Channel Campaign Orchestration

Coordinate marketing messages across email, SMS, push, and advertising for unified campaign execution.

Subscriber Lifecycle Management

Manage subscriber preferences, segment audiences, and automate re-engagement campaigns for inactive contacts.

Real-Time Event-Driven Marketing

React to customer behaviors in real time with triggered messages based on website visits, purchases, or app activity.

Integrations 5

Pre-built integrations with other platforms tell you where this provider already fits in a stack.

Pre-built integrations with other platforms and tools.

Salesforce CRM

Bi-directional sync with Sales Cloud and Service Cloud for unified customer profiles and campaign attribution.

Salesforce Data Cloud

Connect to unified customer data profiles for advanced segmentation and real-time personalization.

Google Analytics

Track email campaign performance and website conversions with Google Analytics integration.

Shopify

Sync e-commerce customer data, purchase history, and cart events for targeted marketing automation.

Salesforce Commerce Cloud

Integrate commerce data for personalized product recommendations and transactional messaging.

Resources

Every other property we hold for Salesforce Marketing Cloud — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 1

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Build 2

SDKs, sample code, and the tooling you integrate with

Learn 1

Tutorials, courses, talks, and written guidance

Commercial 2

Pricing, plans, and the legal terms of use

Company 2

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/salesforce-marketing-cloud · machine-readable index on apis.io