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xMatters

xMatters is a service reliability platform that orchestrates intelligent communication, on-call management, and incident response workflows for IT operations, DevOps, and major incident teams. The platform routes signals from monitoring tools to the right people via multiple channels (voice, SMS, push, email, chat) and triggers automated remediation workflows via its integration builder and Flow Designer. The xMatters REST API provides full programmatic control over people, groups, on-call schedules, events, scenarios, and integrations using Basic auth, API keys, or OAuth 2.0.

agent aware

More than an index entry, but the surface is still mostly links rather than artifacts — the cohort most likely to move a full band from modest, well-targeted work.

Kin Score

API Evangelist profiles xMatters the way a machine reads it — 28 machine-readable artifacts across 1 API, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — xMatters scores 21.3/100 (emerging), with a separate agent-readiness read of 17/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance. Every facet and dimension name is a link: it opens that measurement's page on APIs.io, where the rating runs across the whole catalog — the exact checks that feed it, how every profiled provider distributes on it, and who is at the top of it.

Kin Score Kin Score How this is scored →
scored 2026-09-08 · rubric v0.20.0
xMatters Kin Score — API readiness rating by API Evangelist

Put this on your own site. The badge is drawn live from xMatters's current Kin Score — paste it once and it updates itself every time the score is recomputed. It follows your visitor's light or dark setting, and it links back here so anyone who sees it can read the full breakdown.

<!-- Kin Score · API Evangelist -->
<a href="https://providers.apievangelist.com/providers/xmatters/"
   title="xMatters on API Evangelist — API profile and Kin Score">
  <img src="https://apis.io/badge/xmatters.svg"
       alt="xMatters Kin Score — API readiness rating by API Evangelist" width="150" height="150" loading="lazy">
</a>

More shapes, themes and sizes → · Score as JSON · How badges work

How we profile xMatters

Each block below is one kind of artifact we hold for xMatters. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 11

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

xMatters REST API

REST API for managing people, groups, devices, on-call schedules, events, conferences, scenarios, sites, and integrations in xMatters. The base URL identifies the customer insta...

xMatters Devices API

The Devices API from xMatters — 2 operation(s) for devices.

xMatters Events API

The Events API from xMatters — 3 operation(s) for events.

xMatters Groups API

The Groups API from xMatters — 3 operation(s) for groups.

xMatters Integrations API

The Integrations API from xMatters — 1 operation(s) for integrations.

xMatters OnCall API

The OnCall API from xMatters — 1 operation(s) for oncall.

xMatters People API

The People API from xMatters — 4 operation(s) for people.

xMatters Plans API

The Plans API from xMatters — 2 operation(s) for plans.

xMatters Scenarios API

The Scenarios API from xMatters — 1 operation(s) for scenarios.

xMatters Services API

The Services API from xMatters — 1 operation(s) for services.

xMatters Shifts API

The Shifts API from xMatters — 1 operation(s) for shifts.

Scroll within the panel for all 11 ·

Open Collections 12

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

Scroll within the panel for all 12 ·

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Xmatters Authentication

http/oauth2 · 2 schemes

SECURITY

Xmatters Domain Security

TLSv1.3 · HSTS · DNSSEC · DMARC

SECURITY

Xmatters Trust Center

SOC 2, ISO 27001, HIPAA, FedRAMP, GDPR

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Xmatters Scopes

OAuth 2.0 · no documented scopes

0 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Xmatters Agentic Access

36 operations · 17 acting

36 operations · 17 acting

AGENTIC

Resources

Every other property we hold for xMatters — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 1

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 2

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 1

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 3

The organization behind the API

Other 1

Properties that don't map to a standard resource type

← All providers · Data indexed from github.com/api-evangelist/xmatters · machine-readable index on apis.io

Where this information came from

This is an independent, third-party profile of xMatters, published by API Evangelist. We do not operate, host, resell, or support these APIs, and we are not affiliated with or endorsed by the company unless stated above. Everything here is built from publicly available information — the company's own site, developer portal, documentation, public repositories, and the specifications it publishes for public use. Nothing is obtained by breaching a system, defeating an access control, or using credentials.

The Kin Score and Agent Readiness rating are independently calculated assessments of a company's public API artifacts, scored against a published rubric. They are not certifications, endorsements, security assessments, or audits.

Corrections, re-scores, and removal are free — no partnership or purchase required, and you do not need to justify the request. A removed company is recorded as unrated, never scored zero for having asked. Acknowledgement within one business day; removal within two.

info@apievangelist.com · Read the full data-sourcing policy →
On a security or compliance team? Put security in the subject line and you will get a person, not a form — we will tell you exactly which public URLs this profile was built from.