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Zendesk Sell

Zendesk Sell (formerly Base CRM) is a sales CRM platform that helps sales teams manage leads, contacts, deals, and pipelines while integrating with the broader Zendesk customer experience suite. The platform offers pipeline analytics, email and call tracking, mobile apps, and territory management for high-velocity sales organizations. The Sell API is a RESTful API authenticated via OAuth 2.0 (authorization code, implicit, password, and refresh token grants) at the api.getbase.com host that provides full CRUD access to leads, contacts, deals, accounts, notes, tasks, calls, and custom fields.

agent aware

Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.

Kin Score

API Evangelist profiles Zendesk Sell the way a machine reads it — 11 machine-readable artifacts across 4 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.

Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Zendesk Sell scores 34.3/100 (thin), with a separate agent-readiness read of 41/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.

Kin Score

This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.

Kin Score Kin Score How this is scored →
scored 2026-07-27 · rubric v0.5
Composite quality — 34.3/100 · thin
Contract Quality 12.8 / 25
Developer Ergonomics 6.1 / 20
Commercial Clarity 4.7 / 20
Operational Transparency 0.7 / 13
Governance 0.0 / 12
Discoverability 10.0 / 10
Agent readiness — 41/100 · agent aware
Machine-Readable Contract 18 / 18
Agentic Access Contract 15 / 15
MCP Server 0 / 12
Machine-Readable Auth 10 / 10
Idempotency 0 / 9
Stable Error Semantics 0 / 8
Request/Response Examples 0 / 7
Rate-Limit Signaling 0 / 7
Typed Event Surface 0 / 6
Agent Skills 0 / 5
Well-Known Catalog 0 / 4
Consent & Bot Identity 0 / 3

How we profile Zendesk Sell

Each block below is one kind of artifact we hold for Zendesk Sell. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.

APIs 4

Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.

Individual APIs this provider publishes, each with its own machine-readable definition.

Zendesk Sell (Sales CRM) API

OAuth 2.0-authenticated REST API for managing leads, contacts, deals, accounts, notes, tasks, calls, sources, stages, pipelines, and custom fields in Zendesk Sell. Bearer access...

Zendesk Sell Contacts API

Individual people and organizations.

Zendesk Sell Deals API

Sales opportunities moving through pipeline stages.

Zendesk Sell Leads API

Pre-qualified sales prospects.

Open Collections 1

Open, tool-agnostic collections carry the same runnable value as Postman without locking you to one client — the portable, forkable form of the same exercise.

Open, tool-agnostic API collections (OpenAPI-derived and Bruno).

GraphQL 1

Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.

GraphQL schemas published by this provider.

Zendesk Sell GraphQL Schema

This directory contains a conceptual GraphQL schema for the Zendesk Sell (formerly Base CRM) Sales CRM API. The schema is derived from the [Zendesk Sell REST API reference](http...

GRAPHQL

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Zendesk Sell Authentication

oauth2 · 1 scheme

SECURITY

Zendesk Sell Domain Security

TLSv1.3 · HSTS · DMARC

SECURITY

Zendesk Sell Vulnerability Disclosure

Bugcrowd · security.txt · contact published

SECURITY

Scopes 1

OAuth scopes are the vocabulary of least-privilege access. Profiling them shows exactly what an integration — or an agent acting on a user's behalf — is allowed to do.

OAuth scopes governing access to this provider's APIs.

Zendesk Sell Scopes

2 scopes · authorizationCode

2 scopes

SCOPES

Agentic Access 1

An x-agentic-access contract marks which operations are safe for an agent to run on its own and which need a human in the loop. It is the difference between an API an agent can use and one it can use safely.

Recommended x-agentic-access execution contracts for AI agents.

Zendesk Sell Agentic Access

18 operations · 12 acting

18 operations · 12 acting

AGENTIC

Resources

Every other property we hold for Zendesk Sell — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.

Get Started 2

Portal, sign-up, and the first successful call

Documentation 2

Reference material describing how the API behaves

Agent Surfaces 1

MCP servers, agent skills, and machine-readable catalogs

Build 1

SDKs, sample code, and the tooling you integrate with

Operate 1

Status, limits, changes, and where to get help

Commercial 1

Pricing, plans, and the legal terms of use

Company 1

The organization behind the API

← All providers · Data indexed from github.com/api-evangelist/zendesk-sell · machine-readable index on apis.io