Zoho CRM
Zoho CRM is an AI-powered sales and customer relationship management platform from Zoho that helps businesses manage leads, contacts, accounts, deals, and customer engagement across multiple channels. The Zoho CRM REST API (currently at v8) uses OAuth 2.0 authorization-code flow and provides programmatic access to records, modules, users, workflows, analytics, and bulk data operations, with an OpenAPI specification published for the API.
Limited machine-readable signal and partial portal coverage — documentation a human can read, but little a machine or agent can consume without scraping.
API Evangelist profiles Zoho CRM the way a machine reads it — 7 machine-readable artifacts across 2 APIs, pulled from the provider's own public surface and indexed so a developer, an analyst, or an AI agent can evaluate it against every other provider on the network.
Every provider in the network is reduced to the same set of machine-readable artifacts — OpenAPI contracts, event specifications, GraphQL schemas, runnable collections, pricing and rate-limit signals, security posture, OAuth scopes, and the agent surfaces (MCP servers and skills) that let software drive the API on its own. We profile them because the interface is the part of a company you can actually inspect: it is a truer signal of what a provider does than any marketing page. From those artifacts we compute the Kin Score — Zoho CRM scores 38.2/100 (thin), with a separate agent-readiness read of 23/100 (agent aware). The full breakdown is below, followed by every artifact we hold — each card links through to its machine-readable definition on apis.io.
Kin Score
This is the API Evangelist rating — a single, repeatable read computed from the artifacts on this page. Green fill is points earned; the red track is points possible, so every bar shows earned-versus-possible at a glance.
Kin Score
How this is scored →scored 2026-07-27 · rubric v0.5
How we profile Zoho CRM
Each block below is one kind of artifact we hold for Zoho CRM. For each we say what it is and why it earns a place in the profile, then list every one we've indexed — capped at two rows, scroll within the panel for the rest.
APIs 2
Each API is captured as its own OpenAPI definition — every operation, parameter, and response. This is the single most useful machine-readable description of what an API does, and it's what lets us score, lint, mock, and generate against it without asking the provider for anything.
Individual APIs this provider publishes, each with its own machine-readable definition.
Zoho CRM REST API v8
OAuth 2.0 protected REST API for managing CRM records, modules, users, workflows, notes, attachments, tags, and bulk data operations across the Zoho CRM platform.
Zoho CRM Notifications API v2
Instant Notifications API for Zoho CRM. Subscribers register a channel via POST /crm/v2/actions/watch with a notify_url and a list of module/operation events (for example Leads....
GraphQL 1
Where a provider ships GraphQL, the schema is the contract. We profile it alongside the REST surface so the whole interface is legible in one place.
GraphQL schemas published by this provider.
Zoho CRM GraphQL Schema
This is a conceptual GraphQL schema for Zoho CRM, derived from the Zoho CRM REST API v8. Zoho CRM is an AI-powered sales and customer relationship management platform that helps...
GRAPHQLEvent Specifications 1
Not every API is request/response. AsyncAPI describes the event-driven and streaming side — the webhooks and channels — so the asynchronous half of the interface is documented the same way the synchronous half is.
AsyncAPI definitions for this provider's event-driven and streaming APIs.
Zoho CRM Notifications API
AsyncAPI 2.6 specification for the Zoho CRM Notifications (Instant Notifications) API surface. Subscribers register a notify_url (channel) with Zoho CRM via the REST "actions/wa...
ASYNCAPISpectral Rules 1
Governance rulesets we run against this provider's specs — the automated checks behind parts of the score. Profiling them makes the quality bar explicit and re-runnable, not a matter of opinion.
Zoho CRM API Rules
SPECTRALSecurity Posture 2
Authentication, domain security, vulnerability disclosure, and trust-center signals — the evidence that a provider takes security seriously enough to document it. We profile it because you can't govern what you can't see.
Authentication, domain security, vulnerability disclosure, and trust-center signals.
Resources
Every other property we hold for Zoho CRM — documentation, portals, status pages, policies, and corporate surface — grouped by the job it does, following the integrator's arc from getting started to running in production.
Get Started 2
Portal, sign-up, and the first successful call
Documentation 1
Reference material describing how the API behaves
Build 2
SDKs, sample code, and the tooling you integrate with
Access & Security 2
Authentication, authorization, and security posture
Commercial 1
Pricing, plans, and the legal terms of use
Company 3
The organization behind the API
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