Customer Support & Service
Grouped by Kin Score band and ranked by composite score within each, with the separate agent-readiness score alongside. Click the scores on any row to open the full facet and dimension breakdown behind both numbers, and click again to close it.
272 providers
Exemplar 10 66.5+ Reference-quality API operations across every facet.
Salesforce Exemplar agent ready
Salesforce is a cloud-based customer relationship management (CRM) platform that provides a comprehensive suite of enterprise applications for sales, service...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Brevo Exemplar agent native
Brevo (formerly Sendinblue) is a French customer-relationship platform that combines email marketing, transactional email and SMTP relay, transactional and c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
HubSpot Exemplar agent ready
HubSpot is an AI-native customer platform built around the Smart CRM, unifying marketing, sales, customer service, content, commerce and operations on a sing...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Ada Exemplar agent native
Ada is an AI-powered customer service automation platform that enables enterprises to deploy AI agents capable of resolving customer inquiries across digital...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Regal Exemplar agent ready
Regal is a New York City-based AI Agent Platform purpose-built for contact center operations. The Regal platform lets enterprises design, test, deploy, monit...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Twilio Exemplar agent ready
Cloud communications platform providing APIs for SMS, voice, video, and authentication services. Twilio offers 30+ APIs covering messaging, voice, video, ema...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Zoom Phone Exemplar agent ready
Zoom Phone is the cloud PBX / UCaaS voice product of Zoom Communications, headquartered in San Jose, California, and sold worldwide from its United States ho...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
8x8 Exemplar agent native
8x8, Inc. is a San Jose, California headquartered cloud communications provider that sells an integrated UCaaS, CCaaS and CPaaS platform (marketed as XCaaS) ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
SignalWire Exemplar agent ready
SignalWire is a Programmable Unified Communications (PUC) platform for voice, messaging, video, fax, SIP and AI voice agents, built by the team behind FreeSW...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Salesforce Service Cloud APIs Exemplar agent native
Salesforce Service Cloud is the customer-service and contact-centre product on the Salesforce Platform, and its API surface is the Salesforce Platform API ap...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Strong 21 54.3 – 66.4 Solid contracts, transparent operations, and an easy start.
SugarCRM Strong agent aware
SugarCRM — rebranded as SugarAI in April 2026, with www.sugarcrm.com now redirecting to www.sugarai.com — is a B2B sales CRM platform serving 4,000+ customer...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Erxes Strong agent ready
Open-source Experience Operating System (XOS) that unifies marketing, sales, operations and support in one self-hostable platform, positioned as a replacemen...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Gladly Strong agent ready
Gladly is a San Francisco–based people-centered customer service AI platform. The Gladly Hero agent workspace unifies voice, chat, SMS, email, and social int...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Gridspace Strong agent aware
Gridspace is a voice AI company (founded 2013) that now operates as Guava (goguava.ai) — a voice agent platform built for regulated industries such as health...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Syllable Strong agent ready
Syllable is a Mountain View, California company (founded 2017) that operates an agentic platform for building, deploying and optimizing AI voice, SMS, email,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
ClosedLoop AI Strong agent native
Product-intelligence platform that turns customer conversations and feedback (Gong, Fireflies, Slack, Zendesk, Intercom, Salesforce, HubSpot, surveys, produc...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kixie Strong agent aware
Kixie is a Los Angeles based sales-engagement and revenue-communications platform built around PowerCall, a multi-line power dialer, business phone service a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Hootsuite Strong agent ready
Hootsuite is a social media management platform that lets organizations schedule posts, monitor conversations, run paid campaigns, and analyze performance ac...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
PixieBrix Strong agent aware
PixieBrix is a browser-based platform for customer care and enterprise operations teams that layers automation, AI assistance, integrations and real-time pol...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lithium Strong agent ready
Lithium Technologies is the enterprise online-community and social-customer-engagement platform that, after merging with Spredfast in 2018, rebranded as Khor...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Assembled Strong agent aware
Assembled is a San Francisco-headquartered support operations platform that unifies workforce management (WFM), AI agents, and AI Copilot for modern customer...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Creatio Strong agent aware
Creatio is a global software vendor of an AI-native no-code platform for customer relationship management (CRM) and workflow / business process automation. I...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
CloudTalk Strong agent ready
CloudTalk is an AI-powered cloud call center and business phone system (CCaaS) for sales and customer support teams, backed by Point Nine. Its public REST AP...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
ASAPP Strong agent ready
ASAPP is an AI-native customer experience (CX) company whose platform, ASAPP CXP, automates and augments contact-center interactions across voice and chat. I...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Genesys Strong agent native
Genesys is a global cloud customer experience (CX) and contact center software company whose flagship Genesys Cloud CX platform powers omnichannel customer e...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
RingCentral Strong agent ready
RingCentral provides unified cloud communications for businesses including voice, video, messaging, contact center, and events. The RingCentral API exposes c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
ReviewTrackers Strong agent aware
ReviewTrackers is an online reputation management platform that enables businesses to monitor reviews across 100+ review sites, respond to customer feedback,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Amazon Connect Strong agent ready
Amazon Connect is a cloud-based contact center service that makes it easy to set up and manage a customer contact center and provide reliable customer engage...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
OpenPhone Strong agent ready
OpenPhone (rebranded to Quo in 2026) is a business phone and customer communications platform that provides shared phone numbers, calling, SMS/MMS texting, A...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Bright Pattern Strong agent ready
Bright Pattern is a cloud contact center (CCaaS) software company whose omnichannel platform routes voice, IVR, email, chat, SMS/MMS, video and social messen...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kore.ai Strong agent ready
Kore.ai is an enterprise conversational and agentic AI platform used to build, deploy, govern and observe AI agents for customer experience and employee expe...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Developing 66 39.3 – 54.2 Real signal across most facets with visible, nameable gaps.
Zoho Developing agent ready
Zoho is a comprehensive cloud software suite offering 55+ integrated business applications for sales, marketing, customer service, finance, HR, collaboration...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Authenticx Developing agent ready
Authenticx is a healthcare conversation intelligence platform that ingests contact-center interactions — call audio, chat transcripts, and email — and applie...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Back Market Developing agent ready
Back Market is a French-founded global online marketplace dedicated exclusively to refurbished consumer electronics — smartphones, laptops, tablets, consoles...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Replicant Developing agent ready
Replicant is an enterprise agentic customer service platform that automates high-volume contact center conversations across voice, chat, and messaging, and a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Hatch Developing agent ready
Hatch is an AI-powered customer communication platform for service businesses, unifying voice, SMS, and email into a single system with custom AI agents (AI ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Brainfish Developing agent native
Brainfish is an AI product-support platform for B2B SaaS companies, built in Sydney and deployed globally with US/EU/AU data residency. Its AI support agents...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Hiver Developing agent ready
Hiver (Hiver Inc., originally GrexIt) builds an AI-powered customer service platform for teams that run support out of shared email addresses. It ships in tw...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Observe.AI Developing agent ready
Observe.AI is an agentic AI platform for the contact center, providing purpose-built AI agents that handle customer support end-to-end across voice and chat,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
VoiceGenie Developing agent ready
VoiceGenie (Ori Labs Ltd.) is a conversational voice AI platform for sales automation that lets teams deploy AI voice agents to run outbound and inbound phon...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Klaus Developing agent aware
Klaus is an AI-powered conversation review and quality assurance (QA) platform for customer support teams, founded in Tallinn, Estonia in 2019 and acquired b...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Plain Developing agent ready
Plain is a customer support platform for B2B and technical SaaS companies, built entirely on its own public GraphQL API so there is full parity between what ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
OutRival Developing agent aware
OutRival is a conversational AI platform that deploys AI agents ("Digital Workers" / companions) to handle high-volume customer engagement across voice calls...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Tidio Developing agent aware
Tidio is a customer service platform used by over 300,000 businesses that combines live chat, AI-powered chatbots (Lyro AI), and email ticketing into a unifi...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Evermuse Developing agent native
Evermuse is an AI advisor for product teams that turns every customer signal — sales and success calls, support conversations, meeting notes, emails, surveys...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Agile CRM Developing agent aware
Agile CRM is an all-in-one customer relationship management platform aimed at small and mid-sized businesses, unifying contact management, sales pipeline tra...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Nextiva Developing agent ready
Nextiva is a Scottsdale, Arizona based cloud communications and customer experience company whose NextOS / NEXT platform combines UCaaS business phone servic...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Bolna Developing agent ready
Bolna is a voice AI platform for building, testing, deploying, and scaling conversational voice agents that place and receive phone calls with human-like, mu...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Salesforce Service Cloud Developing agent aware
Salesforce Service Cloud is a customer service and support platform that helps businesses deliver smarter, faster, and more personalized customer service acr...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Netomi Developing agent aware
Netomi (founded 2016 as msg.ai) is an enterprise agentic AI platform for customer experience. Its "Agentic OS for CX" orchestrates a network of AI agents acr...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Gleap Developing agent aware
Gleap is an in-app customer feedback and bug reporting platform with AI agents that automates the loop from user feedback through code deployment. It provide...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Allo-Media Developing agent ready
Allo-Media, which now trades as uh!ive, is a French conversational-voice-AI company that transcribes and analyses telephone conversations in real time and in...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Phonely Developing agent aware
Phonely is an AI voice agent platform that answers business phone calls in real time with large-language-model-powered conversation, sub-400ms response laten...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Udesk Developing agent aware
Udesk, the flagship product of Beijing Wofeng Times Data Technology (沃丰科技/Wofeng Technology), is a Chinese intelligent customer service and customer-experien...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Clozd Developing agent native
Clozd is a Lehi, Utah based decision-intelligence and win-loss analysis platform that collects structured buyer feedback — through human-led live interviews,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dashbot Developing agent ready
Dashbot is a conversational-data analytics platform (now operating as Dimension Labs) that ingests chatbot, voice-assistant, live-chat, call, survey and othe...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Frontline Developing agent ready
Frontline is an AI-native CRM platform that builds and maintains itself. It unifies customer context from WhatsApp, email, and meetings, ships AI agents (Max...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dixa Developing agent ready
Dixa is a conversational customer service platform with a REST API for managing conversations, queues, agents, routing, knowledge base articles, and customer...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Sprinklr Developing agent ready
Sprinklr is a unified customer experience management (Unified-CXM) platform offering REST APIs for social media management, customer service, marketing, and ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Serval Developing agent ready
Serval is an AI-native IT service management (ITSM) platform for modern teams. It pairs an AI help-desk agent that resolves employee requests in Slack, Micro...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cognigy Developing agent aware
Cognigy (now NiCE Cognigy, following NICE's 2024 acquisition) is an enterprise conversational and agentic AI platform for building, deploying, and operating ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
FrontApp Developing agent ready
Front is a customer service and communication platform that combines the efficiency of a help desk with the familiarity of email, giving teams a shared inbox...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Pendo.io Developing agent ready
Pendo is a product-experience and product-analytics platform that helps software teams understand and guide how users engage with their applications. Its Eng...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Help Scout Developing agent aware
Help Scout is an email-first help desk platform with shared inboxes, live chat, knowledge bases, and a customer portal. The Help Scout APIs expose conversati...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Survicate Developing agent aware
Survicate is a customer feedback and survey platform with a REST API for managing surveys, collecting responses, segmenting audiences, and integrating feedba...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Sanas Developing agent aware
Sanas is a real-time speech AI platform that removes communication barriers through accent translation, language translation, speech enhancement, and speech ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lang.ai Developing agent ready
Lang.ai is a conversation-intelligence platform that turns unstructured customer interactions — support tickets, chatbot messages, emails and calls — into st...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Uniphore Developing agent ready
Uniphore is an enterprise AI company — "The Business AI Company" — founded in 2008 and headquartered in Palo Alto, California. Its flagship platform, the Bus...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fxiaoke Developing agent aware
Fxiaoke (纷享销客 / Fenxiang) is a Chinese enterprise SaaS company providing a connected, AI-driven "Agentic CRM" platform that spans marketing, sales, and custo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fullview Developing agent aware
Fullview is a customer-support platform that combines cobrowsing and session replays. Support agents can view and control a customer's browser session in rea...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Forethought Developing agent aware
Forethought is a San Francisco-based generative AI customer-support platform. Its multi-agent product suite — Solve (omnichannel resolution), Triage (ticket ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
SiteJabber Developing agent aware
SiteJabber is a consumer review platform, rebranded as SmartCustomer at smartcustomer.com, where shoppers read and write reviews about online businesses, ser...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Syncly Developing agent native
Syncly is an AI-native social and customer intelligence platform (backed by Y Combinator, SoftBank, 500 Global, and Rebel) that unifies customer feedback and...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Aisera Developing agent aware
Aisera is an enterprise agentic AI platform that builds, deploys, and orchestrates AI agents and assistants for IT service management, HR, finance, procureme...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Atera Developing agent aware
Atera Networks Ltd. operates an all-in-one IT management platform that combines remote monitoring and management (RMM), professional services automation (PSA...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Devrev Developing agent ready
DevRev is an AI-native platform that unifies customer support, product development, and analytics on a single knowledge graph connecting end users (Rev), bui...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Salesforce Knowledge Management Developing agent aware
API for managing knowledge articles, categories, and data in Salesforce Knowledge. Enables creating, reading, updating, publishing, and archiving knowledge a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Revinate Developing agent native
Revinate is a hospitality technology company providing a Guest Data Platform and CRM for hotels — unifying guest profiles from property-management systems, t...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Harmony Developing agent aware
Harmony is an agentic enterprise service management (ESM) platform that gives every employee an always-on AI expert for IT, HR, finance, procurement, and leg...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
HappyOrNot Developing agent aware
HappyOrNot is a Finnish customer-experience feedback company known for its Smiley Terminal, Smiley Touch and Smiley Digital feedback devices used across reta...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Intercom Developing agent aware
Intercom is an AI-powered customer service platform that enables businesses to build seamless customized experiences through its Help Desk and Messenger. The...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fini Developing agent aware
Fini AI provides self-improving AI agents for enterprise customer support across voice, chat, and email. Built on a RAGless retrieval engine, the Fini Agent ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Happyrobot Developing agent ready
HappyRobot is an AI orchestration platform — "the AI operating system for the real economy" — that lets enterprises build, govern and deploy AI agents ("AI w...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Pylon Developing agent aware
Pylon (usepylon.com) is a B2B customer support and customer operations platform that unifies shared Slack, Microsoft Teams, email, and chat support into a si...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Pypestream Developing agent ready
Pypestream is a New York based enterprise conversational and agentic AI company, founded in 2015, whose platform deploys voice and chat AI agents ("Pypes" an...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Avoca Developing agent ready
Avoca is "The AI Front Office for Service Businesses" — always-on AI agents that answer inbound calls, texts, and web chats 24/7 for home-services companies ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cisco Voice Portal Developing agent aware
Cisco Voice Portal (CVP) is an enterprise-class Voice XML (VXML) browser and call control platform that enables self-service applications for voice, video, a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Front Developing agent aware
Front is a customer operations platform unifying shared inboxes, chat, SMS, social, and CRM workflows. Front exposes a Core API (conversations, messages, cha...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Glia Developing agent aware
Glia (formerly SaleMove) is a digital customer service and applied-AI platform built for banks, credit unions and insurers, unifying chat, voice, video, mess...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cvent Community Developing agent aware
Cvent Community is Cvent's customer support, knowledge base, certification, and peer-to-peer forum hub at community.cvent.com. It is the 24/7 destination whe...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Chatwoot Developing agent aware
Chatwoot is an open-source customer support and omni-channel messaging platform that provides REST APIs for managing conversations, contacts, agents, teams, ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Papercups Developing agent aware
Papercups is an open-source customer-messaging and live-chat platform built on Elixir/Phoenix, positioned as a self-hosted alternative to Intercom. It expose...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Chatfuel Developing human only
Chatfuel is a no-code AI-powered chatbot and business-automation platform for conversational commerce across Meta-owned messaging channels — WhatsApp, Instag...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Apptentive Developing agent aware
Apptentive, now Alchemer Mobile / Alchemer Digital, is a mobile customer engagement and in-app feedback platform used to run surveys, message prompts (Notes)...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Crescendo Developing agent ready
Crescendo is an AI-native customer experience (CX) platform that unifies AI agents for chat, voice, email, and messaging with quality assurance, workforce ma...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Plain Developing agent aware
Plain is an API-first customer support platform built around a single GraphQL API. Everything in the product - customers, threads, timeline entries, messages...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Stella Connect (Medallia Agent Connect) Developing agent ready
Stella Connect, built by StellaService and acquired by Medallia in 2020, is now Medallia Agent Connect — a customer service team platform that pairs real-tim...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Thin 65 26.2 – 39.2 Limited machine-readable signal beyond documentation a human can read.
MirrorFly Messages API Thin agent aware
MirrorFly is a self-hosted CPaaS from CONTUS TECH (Chennai, India) that lets teams embed real-time chat, messaging, HD voice, video calling, live streaming, ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Bitrix24 Thin agent ready
Bitrix24 is an all-in-one collaboration and business management suite that combines CRM, tasks and projects, contact center, telephony, documents, websites, ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Chatbase Thin agent aware
Chatbase is a custom AI chatbot and AI agent platform for customer support. Teams train an agent on their own content (websites, files, Q&A), embed it on the...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Arena Thin agent aware
Arena is an AI-powered audience engagement platform that lets publishers, media companies, and brands build first-party communities directly on their own web...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Gorgias Thin agent aware
Gorgias is a customer support and helpdesk platform purpose-built for ecommerce brands, with deep native integrations into Shopify, BigCommerce, Magento, and...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Wazo Thin agent ready
Wazo Communication Inc. builds the Wazo Platform, an open-source (GPL-3.0) programmable unified-communications and contact-centre platform assembled from Ast...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Concentrix Thin agent ready
Concentrix is a global technology and services company delivering customer experience management, digital transformation and technology consulting for roughl...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Unwrap Thin agent aware
Unwrap is an AI-powered customer intelligence platform, founded by ex-Amazon Alexa product leaders, that aggregates customer feedback from every channel (sup...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
DigitalGenius Thin agent aware
DigitalGenius is an AI agent platform purpose-built for ecommerce and retail customer service. It automates pre- and post-purchase support, fully resolving c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Quarterzip Thin agent aware
Quarterzip builds AI screenshare agents that deliver real-time, in-product user assistance. Its agent sees a user's screen, guides them by voice, and execute...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Google Cloud Contact Center AI Thin agent aware
Google Cloud Contact Center AI (CCAI) provides AI-powered solutions for contact centers, enabling virtual agents, agent assist capabilities, and insights fro...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Import2 Thin agent aware
Import2 is a fully automated data-migration platform that moves customer data between SaaS applications — CRM, helpdesk, and project-management tools — witho...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Tagove Thin agent aware
Tagove was a live chat, video chat, and co-browsing customer support platform (a 500 Global portfolio company) that now operates as Acquire.io. Acquire is an...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Trengo Thin agent aware
Trengo is an omnichannel customer-engagement and shared-inbox platform that unifies email, WhatsApp, live chat, voice, SMS, and social channels into one team...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Maven AGI Thin agent aware
Maven AGI is an enterprise AI agent platform for customer experience. Its AI agents answer questions, take actions, and improve with every interaction across...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Productboard Thin agent aware
Productboard is a product management platform that helps product teams capture user feedback, prioritize features, build product roadmaps, and align engineer...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
JustCall Thin agent aware
JustCall is a cloud-based phone system and contact center platform that provides voice calling, SMS/MMS messaging, IVR, call analytics, and contact managemen...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Sobot Thin agent ready
Sobot is an all-in-one AI-powered contact center and customer engagement platform used by more than 100,000 companies worldwide. Its products span an omnicha...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Polyai Thin agent aware
PolyAI builds enterprise-grade voice and chat AI agents that handle real customer service conversations across 24+ languages, with 99.994% production uptime....
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Shopper Approved Thin agent aware
Shopper Approved is an e-commerce ratings and reviews platform that helps merchants collect, manage, and display verified customer reviews to improve convers...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Canny Thin agent aware
Canny is a customer feedback and product management platform that collects, organizes, and prioritizes feature requests from users and internal teams, ties t...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kudobuzz Thin agent aware
Kudobuzz is a reviews, user-generated content (UGC) and conversion-rate-optimization platform for ecommerce merchants. It collects, moderates and displays pr...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Liberate Innovations Thin agent aware
Liberate Innovations, Inc. (trading as Liberate) is a Palo Alto, California company building insurance-native AI agents for sales, servicing, and claims. Its...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Windstream Holdings Thin agent aware
Windstream Holdings is a leading provider of advanced network communications and technology solutions including managed services, cloud computing, and broadb...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Freshchat Thin agent aware
Freshchat is Freshworks' modern messaging and customer engagement platform that enables sales and support teams to converse with customers across web, mobile...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
UserVoice Thin agent aware
UserVoice is a product feedback and ideation platform with a REST API for managing ideas, gathering votes, tracking status updates, and syncing user feedback...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Google Business Messages Thin agent aware
The Google Business Messages API enables agents to send messages, create events, and manage customer satisfaction surveys within conversations. It allows bus...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cuein Thin agent aware
Cuein is an AI-native customer-experience platform ("co-pilot for customer experience teams") that unifies structured and unstructured customer-support data ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Groove Thin agent aware
Groove is a customer support helpdesk and shared inbox platform for small and midsize businesses that consolidates email, live chat, social, and knowledge ba...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lorikeet Thin agent aware
Lorikeet (Lorikeet CX) is an AI customer support agent built for complex and regulated businesses across chat, email, and voice. Rather than a single chatbot...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
GetVocal Thin agent aware
GetVocal builds AI voice and chat agents for regulated, high-volume customer operations. Its agents resolve customer conversations end to end while staying i...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Glia (fka SaleMove) Thin agent aware
Glia (formerly SaleMove) is a digital customer service and unified interaction management platform purpose-built for banks, credit unions, and other financia...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Liberate Thin human only
Liberate is an insurance-native AI company building generative voice, email, and SMS agents that resolve customer inquiries end-to-end for carriers, agencies...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kustomer Thin agent aware
Kustomer is an AI-powered customer service CRM that unifies conversations, customer data, automation, and reporting across channels.
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Goodays Thin agent aware
Goodays (formerly Critizr) is Europe's leading customer experience management platform, founded in 2012 and headquartered in Lille, France, helping retailers...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Freshservice Thin agent aware
Freshservice is Freshworks' cloud-based IT service management (ITSM) and enterprise service management platform, covering ticketing, problem, change and rele...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
LiveChat Thin agent aware
LiveChat is a customer service and live chat platform used by businesses to engage website visitors, run sales conversations, and route support tickets acros...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Enterpret Thin agent aware
Enterpret is a customer intelligence platform that unifies feedback from 50+ sources — support tickets, sales and success calls, surveys, reviews, app stores...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lemonflow Thin agent aware
Lemonflow Technologies GmbH is a Munich-based company building AI agents purpose-built for the electric-vehicle charging industry. Its platform gives charge ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lifesize Thin human only
Lifesize is a video conferencing and meeting-room platform — cloud meeting service (Lifesize Cloud), Icon conference-room systems, the Lifesize Share wireles...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dovetail Thin agent aware
Dovetail is a customer intelligence platform that aggregates customer feedback from sales calls, support tickets, user-research sessions, surveys and other c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Meya.ai Thin agent aware
Meya is a chatbot and CX-automation platform for building, coding, and launching customer-support conversational apps, digital assistants, and workflow autom...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Tenfold Thin agent aware
Tenfold (a LivePerson company) is a computer-telephony integration (CTI) platform — marketed as the "Customer Experience Cloud" — that connects phone systems...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Crisp Thin agent aware
Crisp is a customer messaging platform offering live chat, shared inbox, helpdesk, chatbot, and CRM features for businesses of all sizes.
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dialpad Thin agent aware
Dialpad is an AI-powered cloud communications platform offering business phone, contact center, video, and messaging. Notable for Dialpad Ai (real-time trans...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Incident IQ Thin agent aware
Incident IQ is a K-12-purpose-built IT service management (ITSM) and asset management platform used by school districts to run help desk ticketing, device an...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Olark Thin agent aware
Olark is a live chat and AI-powered customer communication platform that enables businesses to engage website visitors in real time through chat, chatbots, W...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Stonly Thin human only
Stonly is a knowledge management and customer self-service platform that lets organizations create interactive step-by-step guides, decision trees, and struc...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cresta Thin human only
Cresta (legally Cresta Intelligence, Inc.) is a Palo Alto, California enterprise Customer Experience AI company spun out of the Stanford AI Lab and founded i...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Quiq Thin human only
Quiq is an enterprise conversational AI and customer-experience platform for building, deploying, and governing agentic AI systems across digital and voice c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Userback Thin agent aware
Userback is a customer feedback platform that captures visual feedback, screenshots, screen recordings, and bug reports directly from in-product widgets inst...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
ManageEngine ServiceDesk Plus Thin agent aware
ManageEngine ServiceDesk Plus is a comprehensive IT service management (ITSM) suite with incident, problem, change, release, and asset management modules, pl...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Posh Thin agent aware
Posh (Posh AI, legally Posh Technologies) is a Boston-headquartered, remote-first conversational and agentic AI company founded in 2018 by Karan Kashyap and ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kimola Thin agent aware
Kimola is a market research automation platform that turns customer feedback into research insights. It tracks feedback from social media, reviews, and direc...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
SightCall Thin human only
SightCall is a San Francisco headquartered enterprise remote visual support platform. Its VISION product connects experts, technicians and customers over liv...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
SysAid Thin agent aware
SysAid is an AI-powered IT service management (ITSM) and help desk platform that helps IT teams manage tickets, assets, workflows, problem and change managem...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Telemetron Thin agent ready
Telemetron is an AI-powered customer support platform for hardware companies, backed by Y Combinator. It connects to IoT devices in real time, correlates dev...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
NewVoiceMedia Thin agent aware
NewVoiceMedia is a cloud contact-center (CCaaS) platform founded in the UK and acquired by Vonage in 2018, now delivered as Vonage Contact Center (VCC). Its ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Talkdesk Thin agent aware
Talkdesk is a cloud contact center platform with Customer Experience Automation (CXA) capabilities including omnichannel engagement, workforce engagement man...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Centrical Thin human only
Centrical (legally Biz-Effective Ltd., founded in Israel in 2013 and known as GamEffective until its 2019 rebrand) sells a performance-experience platform fo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Exotel Thin agent aware
Exotel is an Indian cloud telephony and customer-engagement (CPaaS) platform offering programmable voice, SMS, virtual numbers (ExoPhones), IVR/call flows, c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Index Thin agent aware
Index is the company behind Alloy (alloy.app), an AI-native product-planning and prototyping platform that lets product managers turn any live web app into a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Sintra Thin human only
Sintra is a no-code AI-employees platform that gives small businesses a team of role-based digital workers. It ships 12 specialized AI helpers — such as Sosh...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Custom Chat API | MirrorFly Thin agent aware
MirrorFly is a self-hosted CPaaS providing token-authenticated REST Chat Platform APIs (User and Admin) plus SDKs for in-app chat, HD video/voice calling, Vo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Samora AI Thin agent aware
Samora AI is a Y Combinator (W2026) company building multilingual voice agents that automate high-volume inbound and outbound calling for financial services,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Emerging 65 11 – 26.1 More than an index entry but still mostly links rather than artifacts.
Zoho Desk Emerging agent aware
Zoho Desk is a cloud-based customer support and help desk platform that helps businesses manage tickets, contacts, accounts, knowledge base articles, and com...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
[24]7.ai Emerging agent aware
[24]7.ai is a customer-experience (CX) software and services company headquartered in Campbell, California, operating the [24]7 Engagement Cloud — an AI-powe...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Ultimate.ai Emerging agent aware
Ultimate.ai was a Helsinki- and Berlin-based customer support automation platform - virtual agents and chatbots with intent recognition and agent-assist - ba...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Shelf.io Emerging human only
Shelf.io is the first knowledge automation platform and next-generation AI agentic platform for knowledge management. The platform serves as a knowledge hub ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
AskSenti Emerging human only
AskSenti (SentiSum) is an AI-native customer experience (CX) intelligence platform that reads every customer conversation across support, survey, and social ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Balto Emerging human only
Balto is a contact center AI platform that pairs live human agents with real-time AI to improve conversation quality, compliance, efficiency, and revenue. It...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
TechSee Emerging agent aware
TechSee is an Israeli-founded customer-experience software company that builds visual assistance and visual agentic AI for customer service, contact centers ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Remarkable AI Emerging human only
Remarkable AI is an AI-powered customer engagement platform for consumer and ecommerce brands, delivering 1:1 personalized messaging across email, SMS, and s...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Supportlogic Emerging human only
SupportLogic is an enterprise AI infrastructure company for customer experience and support operations. Its Service Experience Data Cloud normalizes support ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Sierra Emerging human only
Sierra is an enterprise conversational AI platform co-founded by Bret Taylor that builds and operates customer-facing AI agents across chat, SMS, WhatsApp, e...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
CallMiner Emerging agent aware
CallMiner is a Waltham, Massachusetts conversation intelligence and contact-center analytics company whose Eureka platform captures and analyzes omnichannel ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Nicereply Emerging human only
Nicereply is a customer satisfaction and NPS survey platform providing a REST API for managing surveys, accessing ratings and comments, tracking CSAT, CES, a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fixify Emerging human only
Fixify is an AI-native IT help desk automation platform that resolves tier-1 IT support requests and workflows on behalf of internal IT teams and MSPs. It bu...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
imbee Emerging human only
imBee is an AI-powered business omnichannel messaging platform headquartered in Hong Kong that unifies customer conversations across WhatsApp, Instagram, Fac...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Decagon Emerging human only
Decagon is an enterprise AI customer service platform that builds and operates voice, chat, and email AI agents on top of natural-language Agent Operating Pr...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Carbyne Emerging human only
Carbyne is a cloud-native mission-critical contact center and emergency communications company whose platform — sold as Axon 911 Core and Carbyne APEX — powe...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Notable Emerging human only
Notable is an intelligent-automation company purpose-built for healthcare, applying AI agents to administrative and operational workflows across patient acce...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Mybots.pro Emerging agent aware
myBots (operated by Global AI Group, Inc.) builds enterprise AI sales and support agents for messaging channels — WhatsApp, Instagram, Telegram, LinkedIn and...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Charles Co Emerging human only
Charles (charlesAI, hello-charles.com) is a Berlin-based conversational commerce and CRM platform that lets brands sell, market, and support customers over W...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Siena Emerging human only
Siena AI is an empathic AI agent platform built for commerce brands. It combines AI automation with human empathy to handle customer service across email, ch...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Gradient Labs Emerging agent aware
Gradient Labs builds "Otto", an AI customer support agent that autonomously handles complex, end-to-end support conversations for regulated and financial ser...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Ringly Emerging human only
Ringly (ringly.io) provides AI-powered phone support built specifically for Shopify e-commerce brands. Its AI voice agent, "Seth," answers customer service c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
UJET Emerging human only
UJET is an AI-powered cloud contact center (CCaaS) platform that unifies voice, chat, SMS, email, WhatsApp, and in-app mobile support into a single agentic c...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
LivePerson Emerging human only
LivePerson is a leading provider of conversational AI and digital customer engagement technology. Their platform enables enterprises to design, deploy, and m...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Parloa Emerging human only
Parloa is an enterprise conversational AI platform for contact centers that automates voice and chat customer interactions across industries including financ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Scaled Cognition Emerging human only
Scaled Cognition is a Mountain View, California AI model lab and enterprise platform company behind APT-1, the Agentic Pretrained Transformer — a frontier mo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Mihup Emerging human only
Mihup is an enterprise Voice AI and speech analytics platform founded in 2016 and headquartered in Kolkata, India. Its full-stack voice AI (ASR, NLU, TTS, an...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Giga Emerging human only
Giga (legal name Giga AI, Inc.; formerly Giga ML) is a San Francisco-based agentic AI company that builds human-like voice, chat, and multimodal AI agents fo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
unitQ Emerging human only
unitQ is an AI-powered customer feedback and product quality platform founded in 2018 and backed by Accel and Creandum. It unifies feedback from support tick...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Viewabo Emerging human only
Viewabo is an interactive visual product-support platform for modern customer experience, product, and field-service teams. A support agent sends a browser l...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Rezo Emerging human only
Rezo.ai is an enterprise customer-experience (CX) company building a unified, agentic-AI contact-center platform. Founded in 2018 in Noida, India by Dr. Rash...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Five9 Emerging human only
Five9 is a leading cloud contact center (CCaaS) platform providing inbound, outbound, blended, and omnichannel customer engagement with intelligent virtual a...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Pindrop Security Emerging human only
Pindrop is an Atlanta-based voice security and identity company founded in 2011 by Georgia Tech researchers. Its "Real Human + Right Human" platform detects ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
TOPdesk Emerging human only
TOPdesk is a Netherlands-based service management vendor offering an ITSM and Enterprise Service Management platform used by IT, facilities, HR, and customer...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Intermedia Emerging human only
Intermedia is a cloud communications company serving over 145,000 businesses with an AI-powered platform spanning voice, video conferencing, chat, SMS, conta...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Runbooks Emerging human only
Runbooks is an all-in-one IT operations platform purpose-built for IT teams and managed service providers (MSPs). It consolidates ITSM (service desk, ticketi...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Keatext Emerging human only
Keatext is a Montreal-based AI text analytics platform that unifies customer feedback from surveys, online reviews, and support tickets into a single dashboa...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
CallDesk Emerging human only
Calldesk (calldesk.ai) is a French-founded, EU-focused provider of AI voice agents that automate inbound and outbound customer-service phone calls for enterp...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Yampa Emerging human only
Yampa is a Paris-based B2B platform for deploying and operating fleets of autonomous AI agents that handle customer service end-to-end across voice, chat, em...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Whelp Emerging human only
Whelp is an omnichannel customer messaging and support platform that unifies Live Chat, WhatsApp, SMS, Email, Telegram, Facebook Messenger, Instagram, and Vi...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dialogus Emerging human only
Dialogus is a frontier AI voice lab building infrastructure for enterprise-grade voice agents that resolve, trace, and control every live conversation across...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Eloquent AI Emerging human only
Eloquent AI builds autonomous AI operators for financial services and other regulated industries, automating complex customer operations end-to-end without r...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Chatter Research Emerging human only
Chatter Research (now Chatter by Stingray) is a customer feedback and experience management platform built for modern retailers. It engages shoppers in AI-dr...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Actium Health Emerging human only
ActiumHealth is the conversational AI platform for healthcare patient communication, operated as a division of Syllable Corporation. Its voice, SMS, chat and...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Afiniti Emerging human only
Afiniti is an enterprise contact center AI company whose patented behavioral pairing technology matches inbound customers with the agent most likely to produ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Callab AI Emerging agent aware
Callab AI, built by Clusterlabs, is a cloud-based voice AI platform that connects directly to legacy on-premises PBX/SBC telephony (Cisco UCM, Mitel, FreeSWI...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Prodigal Emerging human only
Prodigal is an AI company building purpose-built agents and intelligence for the loan-servicing and debt-collections industry. Its products include proAgent ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kaizo Emerging human only
Kaizo is an AI-powered quality assurance, coaching, and performance management platform for customer support teams working in Zendesk and Salesforce. Its Aut...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Robylon AI Emerging human only
Enterprise AI customer-support platform spanning voice, WhatsApp, chat, email, social media and ticketing. The platform runs AI agents against a customer kno...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Nurix Emerging human only
Nurix AI is an enterprise agentic AI platform for sales and customer support, delivering AI voice and chat agents that qualify leads, resolve support issues,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Back Emerging human only
Back is a Berlin-based employee experience and internal service platform that gives HR, IT, Finance, and Office teams one place to receive, automate, and res...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Talk-A-Bot Emerging human only
Talk-A-Bot is a Budapest-based, Techstars-backed enterprise chatbot company building compliance-first conversational AI for regulated industries including ba...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Imperson Emerging agent aware
Imperson is an enterprise conversational-AI company and creative studio that builds turnkey, premium chatbots to automate the customer journey through natura...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lara AI Emerging human only
Lara AI is an AI agent for People and HR teams, built by SIGMA PEOPLE S.R.L. in Argentina and sold across Latin America. Lara talks to every employee in the ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
GoSky AI Emerging human only
GoSky AI Inc. is a Taipei-based no-code conversational marketing and social CRM platform that helps creators, brands, and enterprises automate customer engag...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Outverse Emerging human only
Outverse is an enterprise "service AI operating system" from Outverse Limited, a UK company backed by Seedcamp and Wing Venture Capital. Its platform lets su...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Cignara Emerging human only
Cignara is an enterprise AI platform that replaces traditional customer support (FAQ bots and IVR menus) with governed voice and chat AI agents that serve, s...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Hoop Emerging human only
Hoop is an AI retention agent for Shopify subscription brands, built by the founding team behind Trello and backed by Index Ventures. It plugs into a brand's...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
swivl Emerging human only
swivl is an AI automation platform built specifically for the self-storage industry. It combines a unified CRM and contact center that consolidates calls, te...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Zoomin Emerging human only
Zoomin is a content and knowledge orchestration platform that unifies unstructured product content — documentation, in-product help, knowledge base and commu...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Serve First Emerging human only
Serve First is a UK-based AI-driven customer experience (CX) platform that unifies reviews, surveys, receipts, in-location feedback terminals, operational au...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Item Emerging human only
Item is an AI-native customer relationship management (CRM) platform, part of Y Combinator's Fall 2025 batch. It replaces the traditional CRM with an AI Assi...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Lance Emerging human only
Lance (Lance AI, Inc.) is a Y Combinator Winter 2026 company building autonomous AI agents for hotel operations. Its platform handles guest interactions and ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Omnee Emerging human only
Omnee (Omnee AI) is a Techstars-backed startup providing an AI-powered customer care platform built for residential homebuilders. It pairs a per-home digital...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Mavenoid Emerging human only
Mavenoid is an AI agent platform for product support, helping hardware and consumer-electronics companies deflect and resolve customer issues through self-se...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Minimal 45 0 – 10.9 Index entry only; little beyond a description and a link.
Sainapse Minimal human only
Sainapse, built by Bayestree Intelligence, is a unified, explainable AI engine for customer support, outreach, and operations that is embedded directly in an...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Miuros Minimal human only
Miuros is a performance platform for customer service that provides AI-powered analytics, quality assurance (Review & Insights), and agent-assist automation ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Tiyaro Minimal human only
Tiyaro is an enterprise AI company whose product, DeepQuery, replicates complete business processes as AI agents that can be described in plain English. Rath...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
All City Communications Minimal human only
All City Communications is a Wisconsin-based telephone answering and call center service provider offering 24/7 live answering for businesses across many ind...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
i2x Minimal human only
i2x is a German real-time AI platform for contact centers, built by i2x GmbH in Mönchengladbach. It provides live agent assistance that surfaces contextual r...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Level AI Minimal human only
Level AI (legally Ujwal Inc.) is a Mountain View, California contact center AI company founded in 2019 by Ashish Nagar, a former member of Amazon's Alexa con...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Convergys Minimal human only
Convergys Corporation was a global leader in customer management services — contact center outsourcing, workforce management, customer analytics and digital ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Wonderful Minimal human only
Wonderful is an applied-AI company building an enterprise AI platform for critical, high-volume workflows. It combines an AI platform (run any model, any mod...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fullcourt Minimal human only
Fullcourt is an ecommerce helpdesk built for direct-to-consumer (DTC) Shopify brands, consolidating email, Shopify, Facebook, Instagram, and TikTok into a si...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Espressive Minimal human only
Espressive is an enterprise conversational-AI company whose flagship product, Barista, is a GenAI-based virtual support agent that automates the resolution o...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Altitude Software Minimal human only
Altitude Software is a contact center and unified customer interaction (uCI) software company founded in 1993 and headquartered in Lisbon, Portugal. Its flag...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Avaya Minimal human only
Avaya delivers smarter customer experiences, greater business efficiency, and lower costs through AI-powered communication and collaboration tools.
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Poth Labs Minimal human only
Poth Labs is a Y Combinator (Summer 2026) startup building an AI-native customer research platform that positions itself as "the customer brain for your comp...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Awfar Market Minimal human only
Awfar is a Cairo- and Riyadh-based digital solutions company (founded 2013) offering an integrated customer engagement and commerce platform. It combines an ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Echo AI (fka Pathlight) Minimal human only
Echo AI (formerly Pathlight) was an AI-driven customer conversation intelligence platform used by customer-experience and support teams to analyze support co...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Kiwilogic Minimal human only
Kiwilogic.com AG was a German conversational-AI pioneer founded in 1999 in Hamburg, with a secondary office in London. It built the Lingubot platform, one of...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Utopia Technology Partners Minimal human only
Utopia Technology Partners, Inc. was a help desk software and IT support services company based in Larkspur, California, backed by Battery Ventures (listed a...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
AnswerSoft Minimal human only
AnswerSoft, Inc. was a privately-held computer-telephony integration (CTI) software company based in Richardson, Texas. Its Concerto product line automated i...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
atSpoke Minimal human only
atSpoke was a modern workplace service desk / internal helpdesk SaaS (formerly askSpoke) that let teams triage and resolve employee support requests across H...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
CenterForce Technologies Minimal human only
CenterForce Technologies was a Bethesda, Maryland software company that built workforce-optimization, workforce-management, and performance-analytics softwar...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
Cogito Minimal human only
Cogito Corp was a Boston-based real-time artificial-intelligence company that provided emotional-intelligence and conversation-guidance software for contact-...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Dot Product Minimal human only
Dot Product is a San Francisco AI startup founded in 2024 by Usman Masood (former CTO of Pipe and engineering manager at Stripe) and Maksim Stepanenko (previ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
EnjoyHQ Minimal human only
EnjoyHQ was a centralized user-research and customer-feedback repository — a single source of truth where product and UX teams stored, tagged, searched, and ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Fuze Minimal human only
Fuze was a cloud unified-communications-as-a-service (UCaaS) provider offering enterprise cloud voice, video conferencing, team messaging, and contact-center...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Get Satisfaction Minimal human only
Get Satisfaction was a customer-community and engagement SaaS platform that gave companies a hosted online community where customers, employees, and prospect...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Halp Minimal human only
Halp was a conversational ticketing and help-desk tool that let teams turn Slack and Microsoft Teams messages into trackable tickets, founded in Boulder, Col...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Loris Minimal human only
Loris was an AI-powered customer service and conversation intelligence platform that analyzed voice, chat, and email interactions to surface contact drivers,...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Mindsay Minimal human only
Mindsay (formerly Destygo) was a Paris-based conversational AI platform that built chatbot and virtual-assistant automation for customer service and support ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Parature Minimal human only
Parature was a cloud-based customer service and self-service knowledge base company founded around 2000 (originally as Cyracle) and headquartered in Herndon,...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
Remedy Corporation Minimal human only
Remedy Corporation was an IT service management (ITSM) software company founded in 1991 by Lawrence Garlick, David Mahler, and Doug Mueller, and backed by Ac...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Reply.ai Minimal human only
Reply.ai was a conversational AI and customer-experience platform founded in 2016 in New York City, building software to automate repetitive customer-service...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Solvvy Minimal human only
Solvvy was a conversational-AI and customer-support automation platform that let companies deploy self-service virtual agents to understand end-customer ques...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Surfboard Minimal human only
Surfboard (teamsurfboard.com) was a workforce management (WFM) SaaS for customer support teams — scheduling, forecasting, and real-time staffing for contact ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Tello Minimal human only
Tello (Tello Applications, Inc.) was a customer-feedback and customer-service ratings startup founded in 2010 in Palo Alto, California by Joe Beninato and ba...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
Vantus Minimal human only
Vantus is a stub surfaced from the Mayfield portfolio page whose permalink slug is "vantus" but whose actual company is Vantive Corporation, a historic Mayfi...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Webhelp Minimal human only
Webhelp is a French customer-experience and business-process-outsourcing (BPO) company founded in 2000 and headquartered in Paris, providing outsourced custo...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Witness Systems Minimal human only
Witness Systems, Inc. was a workforce optimization software company founded in 1988 and headquartered in Roswell, Georgia. It built quality monitoring, call ...
Kin Score
How this is scored →scored 2026-09-05 · rubric v0.18.3
Zudo Minimal human only
Zudo builds AI-powered agents purpose-built for the warranty industry, automating customer service and back-office operations for home warranty, auto warrant...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
BryterCX Minimal human only
BryterCX was a customer journey intelligence company based in Greenwood Village, Colorado, formerly known as ClickFox. Its Journey Intelligence platform stit...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Empirix Minimal human only
Empirix was a communications and contact-center test, assurance, and monitoring company backed by Matrix Partners. Its products spanned network and applicati...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Talk Labs Minimal human only
Talk Labs (TalkLabs) builds AI-powered voice simulations for corporate learning, turning training theory into practical, hands-on skills. Its platform provid...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Broadsoft Minimal human only
BroadSoft was a cloud unified-communications (UCaaS) and VoIP software provider whose BroadWorks and BroadCloud platforms powered hosted PBX, calling, messag...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Enghouse Minimal human only
Enghouse Systems Limited (TSX: ENGH) is a publicly traded Canadian enterprise software and services company headquartered in Markham, Ontario and founded in ...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Shoretel Minimal human only
ShoreTel was a Sunnyvale, California business communications company founded in 1996 that built IP-based unified communications (UC), VoIP phone systems, and...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0
Echopass Minimal human only
Echopass Corporation was a cloud-based (on-demand / hosted) contact center technology company, headquartered in the San Francisco Bay Area (San Ramon / Pleas...
Kin Score
How this is scored →scored 2026-09-08 · rubric v0.20.0